Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Weonsuk was very helpful and patient. Excellent service and pleasant manner. I found the phone service was great when I got through but on 2 occasions there were delays in the phone being answered and I gave up.”

Helpful Report

Posted 2 years ago

Thanks Miriam! Great to hear Weonsuk was a pleasure to deal with. Our phone lines have been a little under the pump recently! We are actively working on hiring additional staff to prevent the delays in the future!

Posted 2 years ago

“Great service, identified issues quickly and solved. Discussed and demonstrated in an easy-to-understand manner.”

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Posted 2 years ago

Thanks, Gaynor! We really appreciate feedback from our customers about their experience. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Brilliant service and Ruban was so accommodating, highly recommend them”

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Posted 2 years ago

Thanks for the review Keryn! Reuben will be glad he was able to help you out!

Posted 2 years ago

“Friendly competent service. Thanks.”

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Posted 2 years ago

Thanks Bill!

Posted 2 years ago

“gave opportunity for earlier appointment Courteous service examining all possibilities of improved performance of the computor.”

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Posted 2 years ago

Great to hear we were able to improve your computer's performance! Thanks for taking the time to leave us a review!

Posted 2 years ago

“Very helpful”

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Posted 2 years ago

Thanks Josephine!

Posted 2 years ago

“Very efficient and effective.”

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Posted 2 years ago

Thanks Marion!

Posted 2 years ago

“Very obliging and he kept me thoroughly informed about what was going on”

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Posted 2 years ago

Thanks for the 5-star review, Denis! It's great to be able to help!

Posted 2 years ago

“vERY GOOD SERVICE FROM uk”

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Posted 2 years ago

Thanks Brian! Glad to hear UK was able to help you out!

Posted 2 years ago

“Used the on-line chat service and found it really good. Was able to work out the problem and fixed it myself with a new ethernet cable. Thank you Geeks on Wheels.”

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Posted 2 years ago

Great to hear Roger! Our helpline service is top-notch! Great to hear they were able to help you out!

Posted 2 years ago

“Great service, Rence arrived on time and fixed everything asked of him quickly and efficiently explaining everything he did along the way. Updated apps and virus protection where needed. Have used you guys for years and will continue to do so.”

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Posted 2 years ago

Hi Ken. If you’re pleased, we’re pleased. Thank you. Rence will be thrilled to hear your kind words. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very good service, very competent”

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Posted 2 years ago

Hi Simone. Thanks for sharing your experience.

Posted 2 years ago

“U.K. helped me a great deal, made the process very easy, thank you U.K. A very helpful and courteous person with lots of patience. Nice sense of humour. Merci! Gwenyth”

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Posted 2 years ago

Thanks for the feedback Gwenyth. We’ve passed this feedback onto UK as it’s important he gets recognition for a job well done. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“Arrived on time and was able to help with my computer queries. Explained things clearly which I appreciated. Thank you Mike P. :-)”

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Posted 2 years ago

Thank you for your review Alison! Your positive experience reaffirms our focus on customer satisfaction. Our technicians really value positive feedback and Mike is no exception. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Rhuben was very thorough and informative for what we needed done. Helpful and friendly.”

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Posted 2 years ago

Thanks Shane! We really appreciate your review!

Posted 2 years ago

“Very pleasant individual who finished his job very much to our satisfaction , although we would have expected it in a shorter time-frame.”

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Posted 2 years ago

Thank you for the review Brenda. It's great to hear we were able to help you out. We have been battling staffing levels with sicknesses from Covid so we really appreciate your patience with the appointment time-frame.

Posted 2 years ago

“Mike was on time, polite, and did efficient problem solving to set up my dual screens and webcam. GOW also takes away dead computers for HD wiping and then recycling at $10per item, which is great. Thanks Mike.”

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Posted 2 years ago

Thanks Amanda! Great to hear Mike was able to help you out!

Posted 2 years ago

“A very professional and efficient service.”

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Posted 2 years ago

Thank you for the 5-star review!

Posted 2 years ago

“Fantastic service, friendly and competent professionals thanks. Campbell”

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Posted 2 years ago

Thank you for the review Campbell! We really appreciate it.

Posted 2 years ago

“I was told Mike would be there at 4. He was. He was fantastic. Sorted me out in moving my computer gear. Absolutely no complaints from me. Jim”

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Posted 2 years ago

We do our best to arrive at the time we tell you at your booking! Great to hear that Mike was able to help you out, Jim. We look forward to helping you again in the future if you need us!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews