Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,549 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,549 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing, quick, friendly and value for money service that was delivered by an expert in his field, thanks GoW!”

Helpful Report

Posted 2 years ago

Thanks for the kind review Jana! Glad to hear you enjoyed our full experience!

Posted 2 years ago

“Efficient, friendly service.”

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Posted 2 years ago

Hi Marion! Glad to hear you had a great experience

Posted 2 years ago

“Very good assistance with my computer problems And a kind attitude. Thank you so much, Jarrod.”

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Posted 2 years ago

Hi Eleanor. Thanks for leaving us such a wonderful review!

Posted 2 years ago

“Ross was awesome and did a great job. Well worth getting him to look at the machine. Thanks so much. Great communication too.”

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Posted 2 years ago

Hi Greg. We’re thrilled to get such positive feedback. Your positive experience reaffirms our focus on customer satisfaction. Ross will be delighted with your feedback. We’re looking forward to the next time we can help you.

Posted 2 years ago

“I have used geeks on wheels for quite a few years now and always found them very helpful very polite and excellent people to work with they fix everything computers cell phones etcetera top of the charts for me thank you heaps on Wheels”

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Posted 2 years ago

Hi Ronda-Jean! Thanks for sharing your experience. It’s awesome to have been able to help you all these years! We look forward to helping you again in future whenever you need us!

Posted 2 years ago

“He was relaxed and very able with the job in hand.”

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Posted 2 years ago

That's great to hear Tony! Thanks for the 5-star review! We look forward to helping you again in the future if needed!

Posted 2 years ago

“Carried out work as requested. Thank you Harry.”

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Posted 2 years ago

Thanks Don! Harry will be pleased he was able to help!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thanks for the 5-star review!

Posted 2 years ago

“Excellent service and communication . Joy”

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Posted 2 years ago

Hi Joy, thanks for the great review!

Posted 2 years ago

“As always, excellent service”

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Posted 2 years ago

Hi there Cheryl! Glad to hear we continue to give you a positive experience

Posted 2 years ago

“Great service. Prompt contact and the technician was very competent. I'm finding that good old-fashioned customer service and common sense are very rare in most businesses these days but Mike who came out to look at the fault and also the initial contact with the lady in reception was fantastic. I'm very pleased with every single aspect of this service. highly recommend using this company.”

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Posted 2 years ago

Hi there Dan! Glad to hear you loved our experience, we aim to give a great service through and through so to hear this feedback tells us we are on the right track! Awesome to hear that Mike did so well. Look forward to helping you again in the future.

Posted 2 years ago

“Michael was pleasant and easy to deal with. Unfortunately, he was unable to diagnose what was wrong with the computer, it is still not responding as it should on startup. I will probably be contacting you again soon. Kay”

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Posted 2 years ago

Hi Kay, that's a shame to hear we couldn't diagnose the issue. Let us know when you want us to have a look again.

Posted 2 years ago

“Martyn was fantastic.”

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Posted 2 years ago

Hi Judith! Thanks for sharing your experience! Martyn will be thrilled.

Posted 2 years ago

“Job well done highly recommended.”

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Posted 2 years ago

Hi Lorraine! Glad to hear the job went well! Thank you for the review.

Posted 2 years ago

“Happy all good so far”

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Posted 2 years ago

Hi Josephine. If you’re pleased, we’re pleased. Thank you.

Posted 2 years ago

“Kingley was great - he addressed what we had concerns about”

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Posted 2 years ago

Hi Matt. Thank you. Satisfied customers mean so much to us. Kingley will be delighted with your feedback. Thanks!

Posted 2 years ago

“Ross was very very helpful in explaining what he was doing and always asked for my agreement. As with the techs from GOW in the past my service from Ross was very professional and helpful. Thank you Ross. Gilda”

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Posted 2 years ago

HI Gilda. Thank you for the great review! This review made our day. We’ll pass on your kind words to Ross. He will be thrilled. Thanks for taking the time to review our services.

Posted 2 years ago

“Very professional service”

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Posted 2 years ago

Thanks Laurie!

Posted 2 years ago

“I had Weonsuk to help me with some email migration issues. He was so thorough and the follow up he provided was really reassuring. Will definitely use this service again.”

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Posted 2 years ago

Hi Biddy. Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Weonsuk will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Had Josh in today,fixed me up with new iPad,awesome for us older people,it get quite confusing with this technology.Thanks Josh.”

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Posted 2 years ago

Thanks Gary! Josh will have been pleased to have been able to help you get your new iPad set up!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,549 reviews