Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mein was very helpful, and set me up with my computer and new Laser printer. Would certainly recommend.”

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Posted 2 years ago

“Very helpful and very professional”

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Posted 2 years ago

“Good service & help”

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Posted 2 years ago

“Donavan was efficient as ever and completed the job in good time. I would recommend him to others for sure.”

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Posted 2 years ago

“Judah was very friendly, courteous and patient. He did not in any way speak down to me or baffle me with explanations as I have found in the past with other computer experts. He was very quick to address the issues.”

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Posted 2 years ago

“Josh was pleasant, knowledgeable, efficient and enthusiastic in helping us achieve what we wanted in terms of wi-fi in our home. He was patient in explaining what he was doing - very helpful to 70 year old people who understood little of this technology.”

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Posted 2 years ago

“I am very grateful to Mike for his professional and friendly service. He really put my mind at rest after being scammed and inadvertently downloading Spyware.”

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Posted 2 years ago

“As usual Rein did a great job, quick fix.”

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Posted 2 years ago

“This man is a wiss kid. Fixed it up”

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Posted 2 years ago

“My computer was dead I was about to spend a lot of money to get a new computer THIS geek was superb explained everything and also gave me further help in reducing my scan protection which was ripping me off and somehow got my old computer back please employ this service wonderful”

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Posted 2 years ago

“It's the second time I'm using Geeks on Wheels and it's such a convenient and practical service to solve your tech problems.”

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Posted 2 years ago

“Gino came to sort out my problems this morning. There were issues with my computer, ipad and iphone. Gino fixed them all. He also had a nice personality which made it easy for communication. Im a happy customer Ian Possenniskie”

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Posted 2 years ago

“I appreciate that geeks came back on their own time to fix an issue left over from the previous visit. They have put in a workable but untidy solution that works. There is one more step that could have made this into a professional installation. This was to be funded by the client. On the one hand this makes sense. But on the other hand I have already spent $600 to do a simple installation of a computer into a system that had previously been installed by Geeks ! I still fail to understand why a change of computer into a Geeks set up system requires me to pay for Geeks to figure out how their own system was set up !”

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Posted 2 years ago

Hi Gary. Thank you for letting us know your thoughts on our service. We work really hard to offer the BEST customer experience, so we are naturally a little disappointed that your experience hasn’t quite reached a 5-star standard. We’re keen to explore this more with you, so we invite you to please call us on 0800 424 335 to discuss your experience further. Just ask to speak to Kevin. Thanks again for the feedback!

Posted 2 years ago

“James was good”

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Posted 2 years ago

“Very Helpful, pleased with all questions asked. recommend Geeks”

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Posted 2 years ago

“Very helpful and fast.”

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Posted 2 years ago

“I was able to get an appointment quickly. The technician was punctual and fixed all of my problems. I am delighted!”

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Posted 2 years ago

“Great service and support. Thanks Sam”

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Posted 2 years ago

“May I suggest when a client is wanting - quite simply a WOF - that there could be 3 levels of inspection/assessment, with accompanying paperwork....boxes to tick by GEEK, indicating to the client , all of what has been checked. I love Geeks on Wheels !!!!!”

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Posted 2 years ago

“Mike P was a very polite & approachable young man who had my problem sorted in no time. I have always found your technicians very pleasant to deal with. Many thanks.”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews