Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,784 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant and skilled technician. I was disappointed he could not retrieve the lost folders from the outlook program that had disappeared.”

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Posted 2 years ago

“The person who came to me was excellent .Explained everything clearly , followed up with a callback to check on things and was very well Presented”

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Posted 2 years ago

“Arrived and at the time I was booked, got my computer all updated and running good, friendly, excellent service!”

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Posted 2 years ago

“He was very patient and persevered. Obviously not an easy fix. He was very uncut all.”

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Posted 2 years ago

“Would highly recommend Lafi, very personable, knows his stuff.”

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Posted 2 years ago

“As Martyn had to jump in the cold water not having any prior knowledge with this PC, he did very well indeed and I will ask again for him in future. Still a pity Tauranga lost Mike but I can understand he wanted to get back to Auckland. But I was very satisfied with what Martyn did on his first visit.”

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Posted 2 years ago

“Good service by knowledgeable technician. Just came and did his job, which is what you want My only gripe is they were running late but did not notify me -I allowed 30 minutes, then rang to find out -”

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Posted 2 years ago

“Heath provided professional service and advice re a laptop. Great customer manner .”

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Posted 2 years ago

“Geeks on wheels under took an excellent job in getting the system up and running. With very little effort”

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Posted 2 years ago

“I am very happy with the session I had with Rence. He fixed the problems and explained the use of my new email set up. I will be in touch again when I need help - this happens regularly!”

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Posted 2 years ago

“I would have marked him 5 had it not been for the fact that I had to get Geeks on the phone to change the printing option. But other wise a pleasant guy to deal with.”

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Posted 2 years ago

Understandable Lawrence! That's why we have our phone support team, just in case something like that is missed during the appointment! We look forward to being able to help you again in the future if you need us!

Posted 2 years ago

“The service was done quickly and efficiently and my questions answered”

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Posted 2 years ago

Thanks for the review!

Posted 2 years ago

“Arrived on time, very polite and courteous, did an excellent job, was very pleased with his knowledge and service.”

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Posted 2 years ago

Thanks Lorraine! It's great to hear our technician did an excellent job! We look forward to helping you again in the future.

Posted 2 years ago

“Lafi was good to deal with, very professional. I had needed help establishing a connection to my GP with "manage my health". When Lafi was ready to make the connection, the Practice did not answer the phone. So unfortunately I am still not any the wiser. I may have to call on your services again, I will see how far I can get”

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Posted 2 years ago

I'm sorry to hear your solution didn't get fully completed. Feel free to contact us if you need any more help with getting connected!

Posted 2 years ago

“I am very satisfied with the assistance we got from Judah in setting up my new laptop”

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Posted 2 years ago

Thanks for the review Pamela! Judah will be glad to have been able to help out!

Posted 2 years ago

“Always helpful and knowledgeable even though I have rarely had the same person twice. I found Weonsuk great.”

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Posted 2 years ago

Thanks Jill! We really appreciate your feedback!

Posted 2 years ago

“Friendly competent service. Thanks.”

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Posted 2 years ago

Thanks Bill!

Posted 2 years ago

“Very pleasant individual who finished his job very much to our satisfaction , although we would have expected it in a shorter time-frame.”

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Posted 2 years ago

Thank you for the review Brenda. It's great to hear we were able to help you out. We have been battling staffing levels with sicknesses from Covid so we really appreciate your patience with the appointment time-frame.

Posted 2 years ago

“Rence arrived on time. Competent service and analysis of state of computer, with recommendations for possible upgrade of old computer.”

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Posted 2 years ago

Thanks for the review Errol! We really appreciate it when our customers provide us with feedback! We look forward to being able to help you again in future!

Posted 2 years ago

“The technician was very competent and helpful - and was able to work around our family. Problem now resolved and we have peace of mind, Many thanks”

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Posted 3 years ago

Hi Chris. Thank you. Satisfied customers mean so much to us.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,784 reviews