Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,587 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with a very helpful and pkeasanr young man.”

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Posted 3 years ago

Thanks Ruth! If you're happy, we're happy!

Posted 3 years ago

“Terrence was very helpful and couldn't help us enough with all our questions. I have already recommended Geeks to my friends and they have used you also.”

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Posted 3 years ago

Thanks Dianne! Terrence is one of the greats! We look forward to being able to see you again in future for any of your IT needs!

Posted 3 years ago

“Excellent service. Sorted all our problems. Thank you very much!”

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Posted 3 years ago

Good to hear Martin! Thanks for taking the time to leave us a review. We really appreciate it!

Posted 3 years ago

“very good service”

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Posted 3 years ago

Thanks Merle!

Posted 3 years ago

“Rohan was very pleasant most helpful and very knowledgable We were really happy with his work”

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Posted 3 years ago

Thank you for the review Geoff! Rohan will be really pleased you are happy with his appointment.

Posted 3 years ago

“first time = excellent service and we found James extremely helpful”

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Posted 3 years ago

That's awesome to hear Barbara! Hopefully we get to see you again when you need help!

Posted 3 years ago

“Very Professional and a pleasant technician who explained things well”

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Posted 3 years ago

Thanks Joan! We do our best to translate the tech chat into English for our clients!

Posted 3 years ago

“Geek young and knowledgeable on every question. Relaxed and easy to relate to A good experience.”

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Posted 3 years ago

Thanks for the review John! It's great to hear you enjoyed your appointment!

Posted 3 years ago

“The service was excellent. Donovan knew exactly what he was doing and was very friendly.”

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Posted 3 years ago

Hi Grant. It’s great to hear you rate our service so highly. Donavan will be thrilled to hear your kind words. Thank you for the feedback!

Posted 3 years ago

“Just so very helpful.”

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Posted 3 years ago

Hi Wendy. Thank you. Satisfied customers mean so much to us.

Posted 3 years ago

“Heath did a good job but slow PC added 3/4 hour onto costings when deleting Norton security and adding Malaware. Did not see that 10% discount for Gold Card Holder had been allowed for in the invoice. Could this be checked please?”

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Posted 3 years ago

Hi Colin. Thank you for the feedback! Thanks for discussing this over the phone with me. As mentioned, we have confirmed that the Gold Card discount was applied. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

Thank you, John. We try our best!

Posted 3 years ago

“171858. Michael carried out a system check and cleared up some areas which needed attention, i am very happy with his explanations of the various areas covered in the system check. Thanks for the insite on some of the areas of interest. Regards Ron Paterson There is only one T in Paterson”

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Posted 3 years ago

Hi Ron. We are really grateful for your feedback. It's pleasing to hear were able to help get your system healthy, and able to help you understand it better. Thank you for the feedback!

Posted 3 years ago

“Joseph did a great job setting up my new computer, he was very professional and efficient. He answered any questions I had, would certainly ask for him again.”

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Posted 3 years ago

Hi Stephen. We really appreciate feedback from our customers about their experience. Great to hear your new computer setup went so well. Joseph will be delighted with your feedback. Thank you!

Posted 3 years ago

“Very obliging.”

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Posted 3 years ago

Thanks for the 5-star review!

Posted 3 years ago

“Changing from wireless to fibre and sorting out various other problems. The actual change to fibre will take place next Tuesday and Paul B will attend. I most certainly could not have done the preliminary arrangements, as I am something of a technophobe and was unable to make the corrections that Paul made.”

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Posted 3 years ago

Hi Andrew. Thanks for sharing your experience. Customer satisfaction is a big driver for us. Awesome that we were able to help get you better internet. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Professional and obliging”

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Posted 3 years ago

Hi Jenny. Thanks for the 5-star review!

Posted 3 years ago

“very helpful and happy to explain issues to clarify”

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Posted 3 years ago

Hi Linda. Good to hear you had such a positive experience. Thank you!

Posted 3 years ago

“Great service as always - excellent, efficient, effective!”

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Posted 3 years ago

We’re really pleased you had such a great experience. Thanks!

Posted 3 years ago

“Always so friendly and helpful and understanding! I would not use anyone else! thank you again!”

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Posted 3 years ago

Hi Sam. It’s incredibly satisfying to get such great feedback. Your positive experience reaffirms our focus on customer satisfaction. Thank you for the feedback!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,587 reviews