Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,523 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,523 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful and friendly”

Helpful Report

Posted 1 month ago

Hi Juliana, not only do we prioritise fixing your tech issues, but it's also crucial to us that our technicians are helpful and accommodating. So, we're super happy to hear you've consistently experienced this level of service. Thank you so much for your 5-star review and feedback!

Posted 1 month ago

“I am very pleased I contacted Geeks on Wheels to sort out some issues I was having with my computer and software. The technician who turned up, Tom Mingins, was very helpful and professional. I will not hesitate to consult Tom again in the future if a problem arises. Thanks Tom.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your 5-star review. We're happy to hear our awesome technician Tom was helpful and professional in sorting out your computer issues. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 month ago

“Very happy with the service Angus provided in relation to the new computer installation”

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Posted 1 month ago

Hello! Thank you for your 5-star review! It's awesome to hear our technician Angus got your new computer installed for you. Enjoy your new set-up! Thanks again for your feedback!

Posted 1 month ago

“From making appointment to paying account very good service”

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Posted 1 month ago

Hi Barry, we aim to provide top-notch service from start to finish, so we're really glad to hear you experienced that. Thanks so much for your feedback and 5-star review!

Posted 1 month ago

“Arrived on time. Fixed the problem. Very efficient and knowledgeable. Information asked for delivered in language suitable for 77 year old computer illiterate lady!”

Helpful Report

Posted 1 month ago

Hi Margaret, thank you for your 5-star review. We're very happy to hear your experience with our service was timely, efficient and most importantly accommodating. We're just a call away should you need any tech help in the future! Thanks again!

Posted 1 month ago

“BenV is an enthusiastic tech with a comprehensive knowledge of his craft. He dealt with my problems efficiently, gave me some great tips and was patient with my questions.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your kind words and 5-star review. We're happy to hear that our technician Ben consistently maintains an enthusiastic, efficient, and patient approach to resolving tech issues. We will certainly share your compliments with him. Thanks again!

Posted 1 month ago

“Excellent service from Anthony”

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Posted 1 month ago

Hi Janice, thank you for your 5-star review. We're pleased to hear you find our service excellent, with many thanks to our awesome technician Anthony! We're just a call away should you need any tech help in the future!

Posted 1 month ago

“James was very efficient. Solved my problem effectively and well”

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Posted 1 month ago

Hi John, thank you for your 5-star review. We're happy to hear that our technician James solved your tech problem competently! We're just a call away should you need tech help in the future. Thanks again!

Posted 1 month ago

“Tom was knowledgeable, 'on the ball', answered all my questionds and went about his work in a very efficient and professional way,”

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Posted 2 months ago

Hi Michael, thank you for taking the time to leave us a review! We're stoked that Tom was "on the ball" and got everything professionally sorted for you. Thanks again and we hope to help you with any tech troubles you may have down the line.

Posted 1 month ago

“we are really happy for the service to help us with our laptops Rob was excellent explain thing really well if need help again wewill call Geeks for sure cheers Alexis”

Helpful Report

Posted 2 months ago

Hi Alexis! Thank you so much for the kind review we are thrilled to hear Rob was able to help with anything and get it all sorted, we will pass on your kind feedback to him. Thanks again and we look forward to assisting in the future should you need it.

Posted 1 month ago

“Fantastic service. Explained everything that he was doing and advised on how to prevent future problems”

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Posted 2 months ago

Hi Alison, thanks so much for your 5-star review! We're glad everything got sorted out and that you got some handy tips to avoid future tech problems. Thanks again!

Posted 2 months ago

“Jacob rang to say when he would arrive. Was on time. Friendly and helpful.”

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Posted 2 months ago

Hi Craig, thank you for your 5-star review! It's awesome to hear your experience with our service was timely and accommodating. We're just a call away should you need tech help in the future!

Posted 2 months ago

“I can always rely on the Geeks. They are professional and efficient and get the job done without fuss. Thank you, Geeks. Don't be 'up the creek' without a Geek!”

Helpful Report

Posted 2 months ago

Hi Moya! Thank you for your 5-star review! We're happy to hear that you can rely on our service for your tech needs. Your kind words mean a lot to us, and we're glad we're meeting your expectations! Thanks again!

Posted 2 months ago

“Very pleased with printer he delivered and he spent time showing me how it works!! Alison Simonsen”

Helpful Report

Posted 2 months ago

Hi! Thank you so much for your 5-star review! We're happy to hear that our technician was able to help you set up your new printer and even guide you through how it works. Enjoy your new printer, and thanks again for your kind words!

Posted 2 months ago

“Many thanks to Angus who very quickly sorted the problem I had with my laptop. He then efficiently reviewed my operating systems and offered upgrades which I was unaware of.”

Helpful Report

Posted 2 months ago

Hi Laurie, thank you for your 5-star review. We're happy to hear our awesome technician Angus was able to sort out your laptop problem in a timely manner, as well as offer some upgrades! We're just a call away should you need any tech help in the future. Thanks again!

Posted 2 months ago

“Whatever they are paying Ben it isnt enough, spectacular service”

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Posted 2 months ago

Hi Lune, thank you for your 5-star review, we're happy you found our service spectacular thanks to our awesome technician Ben! We'll be sure to pass along your kind words to him!

Posted 2 months ago

“Great service. Got the job done quickly. Wouldn't take my laptop into a shop again for repair.”

Helpful Report

Posted 2 months ago

Hi Murray, thank you for your 5-star review! We're happy to hear that our timely and efficient service has boosted your confidence in us. Remember, we're just a call away if you need any tech assistance or computer/laptop repairs in the future! Thanks again!

Posted 2 months ago

“Reuben was great and sorted out the problem.”

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Posted 2 months ago

Hello, thank you for your review! We're happy to hear you're pleased with the outcome of Reuben's visit and that your tech problem was resolved.

Posted 2 months ago

“Found Rob very helpful, communicated well (no geekspeak). Main problem sorted very quickly,offered help with other devices - has actually saved me money on protection I don't need. I asked him plenty of questions, all answered willingly and clearly. In short, very much worth the cost and would not hesitate to use him again.”

Helpful Report

Posted 2 months ago

Hi there, we believe it's important that our technicians explain things in a way everyone can understand. Our goal is to leave you feeling more confident with your tech! We're glad we could sort out your main problem and fix some smaller issues too. If you need tech help again, just give us a call. Thanks for your 5-star review!

Posted 2 months ago

“On time, very professional and friendly. Happy to explain everything they were doing and also to make some suggestions going forward. Perfect!! Cheers Jo”

Helpful Report

Posted 2 months ago

Hi Jo, thank you for your 5-star review! We’re super happy to hear that our service was timely and helpful for you. Hope you grabbed some handy tech tips to make you feel more confident with your devices going forward! Thanks again!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 6,523 reviews