Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,784 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was locked out of my e-mail for over 2 weeks due to my changing I.S.P., Angus solved my problem in under 2 hours despite difficult and baffling challenges.”

Helpful Report

Posted 1 month ago

Hi Warwick, we're glad to hear you've got your email back; it's a shame you had to go without for so long. Thank you for taking the time to leave a 5-star review and we hope to assist in the future with any tech issues you may encounter.

Posted 1 month ago

“Fast efficient service from a very helpful and patient man. Now I'm able to be in touch with family and friends again. I'm so very greatful.”

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Posted 1 month ago

Hi Noeline! Thank you for your lovely feedback and 5-star review! We're so happy we could help you stay connected with your family and friends. If you ever need anything else, we're always here to help! Thanks again.

Posted 1 month ago

“The computer is going well on Window 11. To download the photos is also no trouble. Also the computer is funtional. Thanks for your help.”

Helpful Report

Posted 1 month ago

Hello! It's awesome to hear your computer is running smoothly on Windows 11 and that everything is working as it should! If you ever need a hand with anything else, we're always happy to help. Thank you kindly for your 5-star review!

Posted 1 month ago

“I have used Geeks for a number of years now. Andy used to come and sort out all my problems and he is now a manager with Geeks. Yesterday Angus arrived to transfer data from my old modem to a new laptop. He was very thorough and understood what I required. Very polite and even set up my desk to work functional. Cannot recommend these two people enough. Thank you”

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Posted 1 month ago

Hi Rina! Thank you for your kind words and 5-star review! We're so glad to hear that Andy and Angus have both provided such great service over the years. We really appreciate your recommendation and if you ever need anything else, we're always happy to help. Thanks again!

Posted 1 month ago

“Was very happy with Aaron's work would use him again.”

Helpful Report

Posted 1 month ago

Hi Deborah, thanks for your 5-star review. We're glad to hear you were satisfied with Aaron's service. Should you need tech help in the future we're always happy to help!

Posted 1 month ago

“Paikea visited today to check the virus warning on my Laptop, check my desktop was virus free and to check why my Netflix wasn't going. He accomplished all 3 jobs in a very short time frame in an extremely professional and competent manner. Within a few minutes of starting work on my laptop, he was able to assure me that I did NOT need to worry because it wasn't a virus. (I had been very concerned that my bank accounts may have been hacked as I do my online banking on my laptop). Paikea is very approachable, has a friendly manner and is delightful to deal with. I hope he continues to work for Geeks on Wheels as I think he will be a huge asset to the company. I wish him well for his future with the company! Colette O'Neill”

Helpful Report

Posted 1 month ago

Hi Colette! Thank you so much for your thoughtful 5-star review! We're so glad our technician Paikea was able to put your mind at ease and get everything sorted quickly. He really is a fantastic asset to our team, and we’ll be sure to pass along your kind words to him. If you ever need any more tech help, we’re always here for you! Thanks again.

Posted 1 month ago

“Polite knowledgeable no time wasting. I've never had any issues using Geeks On Wheels highly recommend.”

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Posted 1 month ago

Hello! Thanks for the great feedback and 5-star review! We’re glad you’ve had such a positive experience with our service. We really appreciate the recommendation, thanks again!

Posted 1 month ago

“Pike (our Geeks on Wheels Person) was awesome. Very quiet and calm with clear instructions for our needs moving forward. Both my wife and I were very impressed and very satisfied.”

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Posted 1 month ago

Hi Paul! Thanks so much for your kind words and 5-star review! We're glad to hear our technician Paikea provided such clear and helpful support. Thanks again.

Posted 1 month ago

“Very good service, quick and got my setup fixed promptly”

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Posted 1 month ago

Hi Chris! Thanks for your 5-star review! We're glad we could get your setup sorted quickly. If you ever need help again, we're just a call away! Thanks again.

Posted 1 month ago

“Chance did an excellent job installing my new computer and is a very lovely person. His patience with my was great as I am still learning everyday. Thank you for a new product and I perfer Chance to help me everytime I call for help. Thank you, jim crain sr. I will also re-new my subscription this week.”

Helpful Report

Posted 1 month ago

Thank you so much for your 5-star review Jim! We're happy to hear that our technician Chance provided excellent service and made the setup process easy for you. Learning something new every day is a great approach, and we're always here to help along the way. We'll be sure to pass along your kind words to Chance—he'll really appreciate them! Looking forward to assisting you again whenever you need. P.S. We have made a note that you'd prefer Chance's help with any future bookings.

Posted 1 month ago

“Easy to deal with. They understood what was needed and it didn't take long to complete the task. Friendly service. Would highly recommend.”

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Posted 1 month ago

Hi Kath! Thanks for your 5-star review! We're so glad to hear the process was smooth and that you found our service friendly. We really appreciate the recommendation! Thanks again.

Posted 1 month ago

“A very professional service was provided and a number of very helpful tips were given”

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Posted 1 month ago

Hi Graham! Thanks for your feedback and 5-star review! We're glad you found the service professional and the tips helpful. If you ever need more assistance, we're always here to help!

Posted 1 month ago

“Contacted me beore arriving. Went through the main problem that I thought was a scam and fixed it. As we had time to spare I discussed sum other items that he assisted me with.Everything was done in a very pleasant way so I could understand.”

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Posted 1 month ago

Hi Raymond! Thanks for your 5-star review! We're glad we could help sort out the issue and make things easy to understand. It’s great to hear our technician was able to assist with a few extra things too! If you ever need more help, we’re just a call away.

Posted 1 month ago

“I was very impressed with the support I received. Chance was super helpful and demonstrated a strong understanding of the problem. They were able to quickly diagnose the root cause of the issue. My problem was resolved efficiently and effectively. I highly recommend their services. was super knowledgeable and resolved our issue in no time .”

Helpful Report

Posted 1 month ago

Hi Matija! Thank you so much for your fantastic 5-star review! We're happy to hear that our technician Chance was able to quickly diagnose and resolve your issue with ease. We really appreciate your recommendation and are glad to know you were impressed with the support. If you ever need assistance again, we’re always here to help!

Posted 1 month ago

“Needs to go up to excellent plus. Weonsuk is so understanding, easy to understand, patient, waits for me to demonstrate my understanding, checks health of computer while I practice new skills - on my phone. Fantastic. Needs a bonus!”

Helpful Report

Posted 1 month ago

Hi Margaret! Thank you for the wonderful feedback and 5-star review! We're happy to hear about your positive experience with our technician Weonsuk. His patience and support truly make a difference, and we're so glad you felt taken care of. We'll definitely pass along your appreciation. Feel free to reach out anytime if you need further help!

Posted 1 month ago

“Brilliant service. Very efficient and helpful service man. Listened to what we needed. Will recommend.”

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Posted 1 month ago

Hi Barbara! Thanks so much for your kind words and 5-star review! We're glad to hear that our service met your needs and that you had a positive experience. We appreciate your recommendation. Thanks again!

Posted 1 month ago

“Most pleasant young man. Was extreamley helpful. Great prompt service that I would certainly use again.”

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Posted 1 month ago

Hi Avril! Thanks so much for your 5-star review! We're happy to hear you had a great experience, found our service helpful and the technician pleasant. If you ever need assistance in the future, don’t hesitate to reach out—we'd love to help again!

Posted 1 month ago

“As always good service. Jack was super knowledgeable and helped me out heaps.”

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Posted 1 month ago

Hi Stan! We appreciate your kind words and 5-star review! Our technician Jack will be pleased to know he could help. Let us know if you ever need anything else! Thanks again.

Posted 1 month ago

“Fantastic appointment with Angus, been meaning to do it for ages. Feel confident about his advice and now know where to head to get a computer with windows 11. Finally got a back up device, and learn't heaps. Also signed up to the yearly help, has many advantages, and I know I can get help when I need it. Thanks heaps.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your 5-star review! We're glad our technician Angus could provide helpful advice and get you set up with everything you needed. Welcome to Geek Plus—it's great knowing you've got help whenever you need it! Thanks again for your review!

Posted 1 month ago

“Excellent service. On time. Very knowledgeable. Polite and well mannered. Solved my issue.”

Helpful Report

Posted 1 month ago

Hi Paul! We appreciate your kind words and 5-star review! It's great to hear that our team was on time, knowledgeable, and got everything sorted for you. We're always happy to help! Thanks again.

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 6,784 reviews