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Geeks on Wheels Reviews

4.8 Rating 6,546 Reviews
97 %
of reviewers recommend Geeks on Wheels
4.8
Based on 6,546 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Geeks on Wheels Reviews

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024
Matthew Nicol
Geeks on Wheels 5 star review on 2nd September 2024
John Manby
Geeks on Wheels 5 star review on 8th August 2024
Yvonne Dagley
Geeks on Wheels 5 star review on 19th February 2024
Geoff Bradley
Geeks on Wheels 5 star review on 29th October 2023
Colin Miller
Geeks on Wheels 5 star review on 10th October 2023
Felice Gazo
Geeks on Wheels 5 star review on 10th October 2023
Felice Gazo
11
Anonymous
Anonymous  // 01/01/2019
Kyle did a very thorough job. Very sincere approach and great to work with. I would highly recommend him.
Helpful Report
Posted 2 years ago
Thank you so much, John! We are so glad that Kyle was able to provide you with an excellent experience. It's always important to us that our customers feel like they received the top-notch service they deserve. We couldn't be more proud of him! If you ever need any further help with your tech, feel free to give us a call!
Posted 2 years ago
Thanks, great service fast and able to assist with issue. Very happy with advice when ready to purchase new tec items. So happy to sort old laptop and recycle another job sorted.
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Posted 2 years ago
Thank you! We love to hear when our customers are satisfied. An important aspect for our company is being quick because we want to minimize your tech downtime as much as possible! We're so happy that you appreciated our advice and that we're able to help recycle your old laptop! Thank you again for leaving such a great review.
Posted 2 years ago
great service and great people who are skilled in the work they do.
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Posted 2 years ago
Hi Anthony! Thanks for leaving us such a wonderful review. We endeavor to hire technicians who are skilled in the work and enjoy what they do and we like to think we have found a great group to have! If you ever need any further help with your tech troubles, feel free to give us a call.
Posted 2 years ago
Vaughan is fab. I could not recommend him more highly. Thank you for sorting out my Internet issues. A+
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Posted 2 years ago
Hi Jenny! It's good to hear you had such a positive experience. Vaughan definitely works hard to ensure his customers have a great experience! We will pass on your feedback to him, he will appreciate the recommendations! Enjoy having your internet back working properly!
Posted 2 years ago
Justin was very thorough and personable. We had not met him before and this was a home visit. We would be happy to have his assistance again.
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Posted 2 years ago
Thank you for sharing your experience with Justin! It can be quick nerve-wracking inviting someone you don't know into your house, so we ensure we have good people to come out and assist with your tech! Thank you again.
Posted 2 years ago
super service, professional, calm, helpful.
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Posted 2 years ago
Thank you, Rosie. We love to hear that we are a super service! We work hard to achieve high standards of work so hearing something like that is music to our ears! Thank you again!
Posted 2 years ago
Easy to reach. Able to assist same day. Lafi was a pleasure to deal with. Polite, respectful and very knowledgeable. He resolved issues with our numerous devices. Wish I had done this years ago. Very happy. I highly recommend Geeks on Wheels 👍
Helpful Report
Posted 2 years ago
Thank you so much for your kind words, Brenda! We are thrilled that you had a great appointment with Lafi. We have worked hard to get a system to make us easy to contact and get to you quickly, so it's great to hear that it's worked! Thank you for taking the time to share your feedback.
Posted 2 years ago
A great service. Many thanks
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Posted 2 years ago
Thank you for the review! We love to help provide a great service for all of New Zealand, residential and business alike!
Posted 2 years ago
Vaughan was very appreciative of my requirements, and conscientious in getting it done to my satisfaction. He followed up with me on any new factor, to show me and make sure I knew how it worked. A very good job and happy to recommend him. Greg Paul Your Office Ltd
Helpful Report
Posted 2 years ago
Hi Greg! It’s incredibly satisfying to get such great feedback. We love to hear how our techs are doing, and it sounds like Vaughan is doing a great job! We value following up to make sure that there are no further issues that have propped up because tech likes to be complex at the best of times! If you ever need any further support with your tech, feel free to give us a call!
Posted 2 years ago
Tim was friendly, helpful, patient and knowledgeable. Very good service, thanks!
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Posted 2 years ago
Hi Mark! We're happy to hear you had a great experience with Tim! He certainly is a very friendly guy who knows his stuff in tech! We will be sure to pass this feedback onto him.
Posted 2 years ago
Ash is a professional IT expect. He made my experience as easy as he could- not easy as I knew he would be confronted with my computer challenges from many years of others inputs. He managed with ease. A true gentleman. Delighted the company exists and I was able to use there services. Julz
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Posted 2 years ago
Thank you, Julz! We are thrilled to know that you found Ash to be a professional IT expert and that he managed with ease through the work at hand! Your kind words about Ash's work make us truly proud. Thank you!
Posted 2 years ago
Great service and very thorough. Would contact again and would recommend!
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Posted 2 years ago
Hi Tia! If you’re pleased, we’re pleased. It's important to us to be thorough because tech troubles are always frustrating so we don't want to leave anything behind! Thank you for the review.
Posted 2 years ago
I found Justine very friendly and helpful.
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Posted 2 years ago
Hi Mary! Thank you for sharing your experience with Justin! He loves to make sure his customers are fully satisfied so he will be thrilled to hear this!
Posted 2 years ago
Thank you to Martyn for coming around. Always nice having one on one with a computer professional. Nice. Now my computer is nice and safe, from viruses. Peace of mind. Thank you geeks on wheels.
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Posted 2 years ago
Thank you so much, Anne! We're so glad you had a positive experience with Martyn and that we could give you peace of mind with the security of your computer. We're here to help, so thanks for choosing us!
Posted 2 years ago
Thank you Sam. Very pleasant and helpful
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Posted 2 years ago
Thank you, Kay! We will be sure to pass this onto Sam, he will be delighted!
Posted 2 years ago
Lafi was fantastic.A most proficient ,communicative professional.He fixed a difficult issue without fuss. Excellent.
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Posted 2 years ago
Hi Larry, we’re really pleased you had such a great experience. We make sure all our techs are proficient and good at communicating so you can always have a positive experience! Thank you for taking the time to leave a review.
Posted 2 years ago
Punctual, excellent communication, highly proficient. Talks with you, explains each stage, excellent listener
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Posted 2 years ago
Hi there. We love hearing when we do good work! It's always important to us to be good at communication, and taking you along with the work that we do because it's no use fixing something if you don't know how it works! Thank you for the review
Posted 2 years ago
Yes, I was impressed with young Lafi I will if requiring Goff in the future request this technician he is knowledgeable and I feel trustworthy. WTLS.
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Posted 2 years ago
Hi Wayne! Thank you for sharing your experience with Lafi. We will be sure to send him your way again if you ever need any future tech help!
Posted 2 years ago
Barnaby has just done a great job in finding and removing from my computer what transpired to be a malware programme post my credit card being hacked. Commendable for his professional character, demeanour and being a pleasure to work with, and the forethought to check my back up disc as well. Would have been 110% recommendation if Barnaby had remembered once deleting the programme to also delete it from the Recycle Bin!
Helpful Report
Posted 2 years ago
Hi Harry, thank you for sharing your experience with Barnaby! We value feedback about our techs so we know when we get it right! We will pass this onto him so he knows you appreciated his work. If you ever need further help with your tech, feel free to give us a call!
Posted 2 years ago
Excellent thank you Josh D brilliant help.
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Posted 2 years ago
Hi Judith! Thank you for sharing your experience with Josh! We will pass this on to him.
Posted 2 years ago
Geeks on Wheels is rated 4.8 based on 6,546 reviews