Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,587 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, with a very knowledgeable geek,”

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Posted 3 years ago

Thank you for the feedback!

Posted 3 years ago

“Excellent, dependable service”

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Posted 3 years ago

It’s great to hear you rate our service so highly. Thank you!

Posted 3 years ago

“Awesome service. Prompt and good value. Talented staff make all the tech stuff easy to understand. I have already recommended 2 of my colleagues in the last week”

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Posted 3 years ago

Hi Robert. It’s great to hear you rate our service so highly. We’re so thankful for this review. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Absolutely brilliant!! Mike was very helpful, Many, many thanks for sorting all of the niggles on our technical stuff. I would highly recommend Geeks on Wheels.”

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Posted 3 years ago

Hi Vicky. Thanks for leaving us such a wonderful review. We are thrilled you loved your experience. Our technicians really value positive feedback and Mike is no exception. Go on, recommend away!

Posted 3 years ago

“Once again 100% effort for a very satisfactory visit.”

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Posted 3 years ago

Hi Gerry. It’s incredibly satisfying to get such great feedback. Thanks!

Posted 3 years ago

“Very prompt.Explained problems in detailed layman’s terms.Would call again.”

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Posted 3 years ago

Hi Jock. We are really grateful for your feedback. We’re hopeful we can help you again sometime in the future. Thank you!

Posted 3 years ago

“Excellent service and friendly staff.”

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Posted 3 years ago

Thanks for the 5-star review!

Posted 3 years ago

“Such a nice, copenent young man helped me with my devices. Well done Geeks on Wheels”

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Posted 3 years ago

Hi Gay. We work really hard to offer the BEST customer experience so thank you for your feedback!

Posted 3 years ago

“Excellent service from Rence.His technical ability was great and I felt I learned a lot. Polite ,friendly and very helpful.”

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Posted 3 years ago

Hi Gordon. We’re really pleased you had such a great experience. We’ve passed this feedback onto Rence as it’s important he gets recognition for a job well done. Thank you for the feedback!

Posted 3 years ago

“Thanks to Callum everything is now working well His assistance today very much appreciated.”

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Posted 3 years ago

Thank you! Satisfied customers mean so much to us. Callum will be thrilled to hear your kind words.

Posted 3 years ago

“Good service, all processes clearly explained and laptop given thorough check over”

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Posted 3 years ago

Hi Ian. Good to hear you had such a positive experience. Thanks for the great review!

Posted 3 years ago

“James knew what he doing and was pleasant to have in our home”

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Posted 3 years ago

Hi Gaye. GREAT feedback and thank you. Positive reviews are really important to James.

Posted 3 years ago

“Straightforward, no fuss. Gino helped check scanning from my desktop worked ok.”

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Posted 3 years ago

Hi Jennifer. Awesome that we were able to help with your scanning issues. Thank you for the feedback!

Posted 3 years ago

“Thumbs up to your representative that came out to set up my PC. He was very efficient, friendly, professional and very informative. Thank you team! 👏🙂”

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Posted 3 years ago

Hi Penelope. Thanks for leaving us such a wonderful review. It’s awesome to be able to help. Your positive experience reaffirms our focus on customer satisfaction. We’re looking forward to the next time we can help you!

Posted 3 years ago

“The Geek guys are always polite and Callum was no exception.”

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Posted 3 years ago

Hi Cynthia. It’s incredibly satisfying to get such great feedback. Thank you!

Posted 3 years ago

“They did exactly what was asked. Very pleased”

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Posted 3 years ago

Hi Robyn. If you’re pleased, we’re pleased. Thank you!

Posted 3 years ago

“Joseph was able to sort my problem very quickly and he took the time to show what I was doing wrong. Very grateful, thank you.”

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Posted 3 years ago

Hi Heinrich. Thanks for sharing your experience. Customer satisfaction is a big driver for us. We’ve passed this feedback onto Joseph as it’s important he gets recognition for a job well done.

Posted 3 years ago

“Rence gave excellent service . He was very patient and understanding of my needs . Things that I was unsure about he explained in a clear concise manner . He was pleasant in his manner and polite”

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Posted 3 years ago

Thank you for the great review, Georgina! It’s awesome to be able to help. Rence prides himself on giving our customers a great experience. We'll pass on your kind words to him. We’re hopeful we can help you again sometime in the future.

Posted 3 years ago

“Weonsuk was very helpful and knowledgeable Also he has a very pleasant manner and explained all my queries with patience”

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Posted 3 years ago

Hi Gail. Good to hear you had such a positive experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Weonsuk will be thrilled to hear your kind words. Thanks again!

Posted 3 years ago

“Their Technician called to confirm the time. Explained what they planned to do in simple English so I understood the process. Very helpful.”

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Posted 3 years ago

Satisfied customers mean so much to us. Thank you!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,587 reviews