Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, booked on Monday and serviceman arrived on Wednesday and on time. Serviceman very pleasant, diagnosed the issue, explainied it very well and completed the task to my satisfaction.”

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Posted 9 months ago

Hi Brian, we're very happy to hear that everything was explained clearly and resolved. Thank you for the positive feedback and five-star review!

Posted 9 months ago

“Again very good service, on time and a very nice work ethic. He knew exactly what he was doing and kept us informed of what was happening”

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Posted 9 months ago

Hi Denis, thank you for your kind words and 5-star review! We're always proud to hear that our techs have provided great service. Thanks again!

Posted 9 months ago

“Jack's service was great, he dealt with my problem very quickly and then checked my backups were working along with the health of my laptop.”

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Posted 9 months ago

Hi Diane, thank you for the 5-star review. We're pleased to hear that Jack's service was great and will be sure to let him know, we're always happy when we can resolve a customer's problem and get their devices back on track! Thanks again

Posted 9 months ago

“Very happy with work done today.”

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Posted 9 months ago

Hi there, thanks for the 5-star review, we're always happy when our customers are happy!

Posted 9 months ago

“I was totally satisfied with Aaron’s visit. He quickly found the problem and then provided great solutions, fixing the problem and updating all my devices.”

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Posted 9 months ago

Hi Jenny, thank you for the great feedback and 5-star review! We're super pleased to hear that Aaron was able to find and resolve your problems and get you all updated and will pass on your kind words. Thanks again!

Posted 9 months ago

“Always helpful with good suggestions”

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Posted 9 months ago

Hi Dallas, thank you for the positive feedback and 5-star review! Our techs love helping out our awesome customers.

Posted 9 months ago

“Anthony came, as arranged, to enhance my tardily performing Toshiiba All-in-one desktop. I was also concerned about virus activity being the recent recipient of some serously weird emails. Anthony was punctual, friendly, with a ready smile and a bag full of advice and obvious competence. I learnt a lot, and needless to say he got my computer humming. Great guy; I'd have him back at the hint of any IT issue. Thank you Geeks.”

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Posted 9 months ago

Hi Geoff, we're glad to hear that Anthony was not only able to get everything back to the way it should be but could also share some of his IT knowledge with you! Thank you for the feedback and five-star review, we'll make sure to pass on the kind words to Anthony!

Posted 9 months ago

“I am most appreciative of the assistance provided by Christopher Kelly and always request him by name when requiring assistance. He is a most patient technician who provides confident, clear explanations when solving queries.”

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Posted 9 months ago

Hi there, we're proud to hear such great feedback about Christopher K, he's a great technician and we'll be sure to pass on your kind words. Thanks again for the 5-star review!

Posted 9 months ago

“Prompt response, great service. Jesse was helpful, clear and reassuring in his explanations of what needed to be done. He also had some useful suggestions and hints, which were welcome, and answered dumb questions with patience and courtesy.”

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Posted 9 months ago

Hi there, we really appreciate the thoughtful feedback and 5-star review. We're glad to hear Jessee was able to provide some helpful insight and answers to your questions and will be sure to pass on your feedback. We always say no question is a dumb question! Thanks again!

Posted 9 months ago

“good service and friendly people”

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Posted 9 months ago

Hi Val, thanks for the positive review! We pride ourselves on our great team and quality customer service so are happy to hear you found it up to par!

Posted 9 months ago

“JoshD was prompt, polite and very helpful, even with my untech questions! Very good service and am happy with the result. Would and have recommeded Geeks on Wheels to others.”

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Posted 9 months ago

Hi Shirley, thank you for the positive feedback and 5-star review. We're always proud to hear that a technician has done well and will make sure to let Josh know! Thanks again!

Posted 9 months ago

“always happy to see the technician and always super happy when he goes”

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Posted 9 months ago

Hi Fiona, thank you for the five-star review! We're always happy when our customers are too!

Posted 9 months ago

“Provides just the service a non-geek requires.”

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Posted 9 months ago

Thank you for your feedback Peter! We strive to provide user friendly service that is tailored to all levels of tech expertise!

Posted 9 months ago

“Prompt, efficient and effective service. Alex resolved my problems, improved set-up and provided helpful procedural notes. Highly recommend their service.”

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Posted 9 months ago

Thank you for sharing all of your positive notes on our service! Awesome to hear Alex has not only provided a solution for you, but also given you some tools for managing your tech in the future! Thanks again.

Posted 9 months ago

“Excellent service and a really nice manner dealing with elderley clients”

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Posted 9 months ago

Hi there, thank you for the 5-star review and positive feedback. We always love hearing when our technicians provide excellent service!

Posted 9 months ago

“Having had a very successful outcome with Wendy' major scam problem recently, we had to call on Alex again this week to deal with a related problem. All sorted! It makes a huge difference when you know what you are doing. Thanks, Alec, from Geeks On Wheels. (Great name!!). Ian”

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Posted 9 months ago

Hi Wendy and Ian, awesome to hear you've continued to find our service so valuable. It's never fun having to navigate scam related tech issues, but we're glad that Alex's technical expertise led to a positive solution for you! We'll be sure to pass on this review to her. Thanks again!

Posted 9 months ago

“Prompt service. Altered appointment time to suit me when asked.”

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Posted 9 months ago

Fantastic to hear you found our service prompt and accomodating Ross. Thank you for your 5-star review!

Posted 9 months ago

“Chance was very helpful and pleasant. I am not at all tech savvy and he was very patient and understanding. I would rate his work 5 out of 5. He also phoned to let me know he was alittle delayed which I also appreciated. Great service all round, thank you!”

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Posted 9 months ago

Thank you for your positive feedback and 5-star review Marie! It's awesome to hear Chance has provided a pleasant, valuable and accomodating experience for you through our service. Your kind words are much appreciated, so we'll be sure to pass them along to Chance. Thanks again!

Posted 9 months ago

“Thanks to both Christopher and Ben for being so accomodating in both the scheduling and service to help an elderly relative navigate changes to her landline phone - as a result of the old copper network being retired and the new fibre network coming online. Very professional to deal with, on time, and clearly communicated every step of the way. Thanks again.”

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Posted 9 months ago

Hi Catherine, thank you very much for your 5-star review! We're happy to hear you've had such a positive experience, not only with your appointment, but also with the booking process. We will definitely pass on your kind words to both our technician Ben, and our bookings administrator Christoph!

Posted 9 months ago

“Very friendly and professional. Problem solved - thank you.”

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Posted 9 months ago

Hi Aggy, thank you for your kind feedback and 5-star review. We're glad to hear the problem was solved and you were happy with the experience! Thanks again.

Posted 9 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews