Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,454 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“regan came yesterday . she did a lot and she explained all she did which was very good thks”

Helpful Report

Posted 1 year ago

Thank you, Bruce, for giving us a 5-star rating! We appreciate your feedback. We're thrilled to hear that Regan came yesterday and did a lot of work yesterday and took the time to explain everything. We're glad you were pleased and thank you again for leaving us this review.

Posted 1 year ago

“Prompt and extremely efficient. Would recommend.”

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Posted 1 year ago

Thank you so much for your 5-star rating! We're so glad to hear that our services were prompt and efficient! We really appreciate your kind words and are so thankful for your recommendation.

Posted 1 year ago

“Prompt and extremely efficient. Would recommend.”

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Posted 1 year ago

Thank you so much for your 5 star rating! We're glad to hear that our service was prompt and extremely efficient and that you would recommend us. We appreciate your kind words.

Posted 1 year ago

“Personable young man checked our Modem / TV / Sky Pod problem & very quickly solved same. Then of course carried on to check our 4 other devices as we had minimum time to use. Well done appreciated”

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Posted 1 year ago

Thank you so much for giving us 5 stars and for sharing such a positive experience! We really appreciate your kind words and are thrilled to hear that we were able to solve your problem quickly. We're so glad we were able to check your 4 other devices so you would have the most time possible to use them. Thank you for your support!

Posted 1 year ago

“Good service thank you, concise & clear. Just disappointed my emails which have accidentally been put under "trash' couldn't be put into "inbox"”

Helpful Report

Posted 1 year ago

Thank you for the 4-star rating, Mary! We're glad to hear that our services were both good and clear. Thank you again for your support! We will be reaching out regarding the issues with the emails going to trash as that should not be happening!

Posted 1 year ago

“Kieran was prompt, friendly, efficient - and sorted out our problems 100%.”

Helpful Report

Posted 1 year ago

Thank you Tim for the 5 star rating! We're pleased to hear that Kieran was prompt, friendly, and efficient with our service and we're glad to have sorted out all your problems!

Posted 1 year ago

“very professional and sorted my computer in an hour.”

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Posted 1 year ago

Thank you so much for your 5-star rating! We are thrilled that you had a positive experience, and that our service was very professional and sorted your computer in an hour. We appreciate your feedback and are grateful that you chose to leave a review.

Posted 1 year ago

“JustinA was very friendly and provided excellent service. He also explained what the problem was and his solution very well”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating. We are thrilled to hear that JustinA provided excellent service, and we're glad that he was able to explain the problem and his solution in a way that was easy to understand. We greatly appreciate your feedback!

Posted 1 year ago

Thank you

Posted 1 year ago

“Jared was very helpful. He provided some great advice along with the service he carried out on my laptop. It is running so much better now.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating, Kirsty! It's great to hear that Jared was helpful in providing both advice and service. We're so glad to hear your laptop is running much better now. Thank you for taking the time to write about your experience.

Posted 1 year ago

“Very happy with service from Chis”

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Posted 1 year ago

Thanks for the review Brian! We really appreciate it!

Posted 1 year ago

“I was happy with the service I got from Sashika.”

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Posted 1 year ago

Thanks Janet for your 4-star rating! I'm glad Sashika was able to provide you with the service you needed. It's great to hear that you were happy with your experience. Thank you!

Posted 1 year ago

“Very happy Regan was great and explained everything well and made it easy for an old dummy like me to understand 10/10.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Peter! We're very glad to hear that Regan was great and could explain everything clearly. It makes us happy to know we were able to make it easy for you to understand! Thanks again!

Posted 1 year ago

Hi Peter! Thank you for the review.

Posted 1 year ago

“Thanks so much SamR for sorting out our issues you were very professional and very patient pleased to say all sorted we would highly recommend Geeks on Wheels”

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Posted 1 year ago

Thank you so much Mary for the five-star rating! We deeply appreciate your loyalty and for repeating your service with us. SamR's professionalism and patience is highly recognized and we are glad to know that you are satisfied with the services we provided. We look forward to more of your support!

Posted 1 year ago

“Couldn't be more pleased with the work Lafi does for us, outstanding (and always a pleasure to have him in the office.”

Helpful Report

Posted 1 year ago

Thank you, Sally, for your fantastic 5-star rating! We are so pleased to hear that you couldn't be more pleased with the work Lafi does for you. It's always a pleasure to have your feedback, and to know that Lafi is providing outstanding service. Thank you for the kind words!

Posted 1 year ago

“On time, expert, knowledgeable”

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Posted 1 year ago

Thank you Peter for your 5 star rating. We truly appreciate you recognizing us as "On time, expert, knowledgeable." We are committed to providing our customers with exceptional service and are grateful for your generous feedback.

Posted 1 year ago

Thank you

Posted 1 year ago

“Had Ross attend. Does what was required and explained what was needed Very professional”

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Posted 1 year ago

Thank you so much for your five-star rating, Andrew! We are so pleased to hear that you had a positive experience with Ros - from the sounds of it, he did everything that was required of him with professionalism and clarity. It is greatly appreciated!

Posted 1 year ago

“Arrived exactly when they said, had full knowledge of the three PCs, fixed all that could be fixed, gave useful advice.”

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Posted 1 year ago

Thank you for recommending our service, Derek! We are glad you had a positive experience. We strive to provide excellent service each time, so it is rewarding to hear that we achieved our goal for you. We are delighted to know that we arrived exactly on time and that our technicians had full knowledge of the three PCs and were able to fix all that could be fixed, while also providing some useful advice. Thanks again!

Posted 1 year ago

“very happy thank you for your prompt service”

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Posted 1 year ago

Thank you so much for taking the time to leave us a 5 star rating! We are very happy that you were satisfied with our prompt service and appreciate your feedback. Thank you again!

Posted 1 year ago

“Kerry was very good and explained well all the technical points I needed to know. Richard”

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Posted 1 year ago

Thank you so much for your 5-star rating, Richard. I'm so glad to hear that your tech was able to help you understand the technical points you needed to know – excellent! We appreciate your kind words!

Posted 1 year ago

“Regan was really lovely and helpful! We followed Regan's advice and ended up switching email providers. The new provider is quicker, cheaper and easier to use. I was really happy with the service so I signed up for Geek Plus to continue getting such helpful service in the future :)”

Helpful Report

Posted 1 year ago

Thank you Tara, for your amazing 5 star rating! I am so glad that Regan was able to be so helpful, and provide a great solution for your needs! It's wonderful that the new email provider works better for you and that you were so pleased with the service you received, that you signed up for Geek Plus - that's fantastic! We really appreciate your support!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,454 reviews