Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,550 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's the second time I'm using Geeks on Wheels and it's such a convenient and practical service to solve your tech problems.”

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Posted 2 years ago

“Gino came to sort out my problems this morning. There were issues with my computer, ipad and iphone. Gino fixed them all. He also had a nice personality which made it easy for communication. Im a happy customer Ian Possenniskie”

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Posted 2 years ago

“I appreciate that geeks came back on their own time to fix an issue left over from the previous visit. They have put in a workable but untidy solution that works. There is one more step that could have made this into a professional installation. This was to be funded by the client. On the one hand this makes sense. But on the other hand I have already spent $600 to do a simple installation of a computer into a system that had previously been installed by Geeks ! I still fail to understand why a change of computer into a Geeks set up system requires me to pay for Geeks to figure out how their own system was set up !”

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Posted 2 years ago

Hi Gary. Thank you for letting us know your thoughts on our service. We work really hard to offer the BEST customer experience, so we are naturally a little disappointed that your experience hasn’t quite reached a 5-star standard. We’re keen to explore this more with you, so we invite you to please call us on 0800 424 335 to discuss your experience further. Just ask to speak to Kevin. Thanks again for the feedback!

Posted 2 years ago

“James was good”

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Posted 2 years ago

“Very Helpful, pleased with all questions asked. recommend Geeks”

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Posted 2 years ago

“Very helpful and fast.”

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Posted 2 years ago

“I was able to get an appointment quickly. The technician was punctual and fixed all of my problems. I am delighted!”

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Posted 2 years ago

“Great service and support. Thanks Sam”

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Posted 2 years ago

“May I suggest when a client is wanting - quite simply a WOF - that there could be 3 levels of inspection/assessment, with accompanying paperwork....boxes to tick by GEEK, indicating to the client , all of what has been checked. I love Geeks on Wheels !!!!!”

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Posted 2 years ago

“Mike P was a very polite & approachable young man who had my problem sorted in no time. I have always found your technicians very pleasant to deal with. Many thanks.”

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Posted 2 years ago

“Found Paul easy to talk to, his explanations were simple and easy to follow”

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Posted 2 years ago

“Harry O arrived on time, assessed the problem & solved it. He communicated well and is a good ambassador for the firm. I would use the service again in the future if required.”

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Posted 2 years ago

“Martin was awesome, super helpful and great friendly service. Highly recommend”

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Posted 2 years ago

“Excellent service by very knowledgeable people. Always my 'go to' service.”

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Posted 2 years ago

“Best service, a guy that was an expert in his field. we are very,very happy.Thank you Martin”

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Posted 2 years ago

“Very pleased and relieved after the Geeks operator had completed the clean-out of my computer and other tasks he carried out after he informed me I had time left in the appointment. He was on-time, pleasant and professional and I will certainly be using him in future.”

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Posted 2 years ago

“I would like to say a big Thank You to Judah for sorting my IT & ensuring that I am safely protected after being scammed. I would highly recommend Geek on Wheels to anyone needing IT & security assistance. Cheers!”

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Posted 2 years ago

“Judah was very professional and explained what he was doing and why. He also took time to make sure we understood how everything worked, and made sure we had a go at using the new equipment.”

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Posted 2 years ago

“Technicians and telephone staff always polite.”

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Posted 2 years ago

“Lafi had my scanner and hot spot issues dealt with in no time. I tested to make sure they worked, and they did. Very happy.”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,550 reviews