Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,785 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our experience with Geeks on Wheels is very limited having only 3 visits from different technicians. The previous technician was not very good at all and we were not happy as he did not accomplish much at all, so we called Geeks on Wheels again to arrange for another Technician. Sanju was sent out to us and we are very happy with his work - he was extremely efficient and knew exactly what we required. I would strongly recommend him!”

Helpful Report

Posted 4 years ago

Hi Louie, thanks for the feedback, really sorry to hear about your first experience, glad to hear things are now sorted after Sanju's visit. Our GM will be in touch to discuss the previous technicians visit further.

Posted 4 years ago

“Great as ever.”

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Posted 4 years ago

Thanks Catherine!

Posted 4 years ago

“On the 18th November Yuri was unable to connect my HP printer to my Lenovo laptop. However, on the 19th November he returned with a solution and the printer was connected. I was relieved with the amount I was charged. I appreciated his perseverance and would have Yuri to service my laptop again.”

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Posted 4 years ago

Hi Gay, thanks for the great feedback. Really sorry things weren't fixed up first time around. Good to hear things are all sorted now!

Posted 4 years ago

“I was happy with Harry. He seemed to know what he was doing and was happy to explain.”

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Posted 4 years ago

Thanks Chris, much appreciated!

Posted 4 years ago

“Sam was informative, accommodating and very helpful on both of his visits. Hopefully I won’t have to see him again. Many thanks Geeks on wheels”

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Posted 4 years ago

“Andrew and Michael gave good service. Polite prompt and knowledgable”

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Posted 4 years ago

“Geeks on Wheels have helped us twice now, each time the fixed our computer issues and made some positive changes for us as well”

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Posted 4 years ago

“Technicians were polite and resolved a number of issues related to my iPad, phone and laptop.”

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Posted 4 years ago

“Good, prompt, friendly”

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Posted 4 years ago

“Polite efficient and able to sort problems effectively”

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Posted 4 years ago

“Glen did some good problem solving to fix my computer problems.”

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Posted 4 years ago

“Very practical, no mucking around and communicated well about what needed doing. Also some helpful suggestions about keeping things ticking along.”

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Posted 4 years ago

Thanks Alf, much appreciated!

Posted 4 years ago

“Good, solid service and advice on our hardware as well”

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Posted 4 years ago

Thanks Michael!

Posted 4 years ago

“Again, patient and easy to understand.”

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Posted 4 years ago

Cheers Leo!

Posted 4 years ago

“Excellent performance generally except Harry didnt initialjy make it clear that data transfer would be done offsite, thus leaving me without computer and internet for 4 to 5 days. Also when he left he probaaly inadvertantly left my modem disconnected”

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Posted 4 years ago

Hi Peter, sorry to hear about these things - if he hasn't already I'll make sure Harry gets in touch to resolve!

Posted 4 years ago

“Fixed issue in a couple of minutes!”

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Posted 4 years ago

Great to hear Jim!

Posted 4 years ago

“Excellent, clear communication, except when it came to status and returning of the drive in question. More than fair pricing!”

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Posted 4 years ago

Thanks very much!

Posted 4 years ago

“unfortunately due to the speed of my internet connection the technician was unable to complete the task required. HE tried his best”

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Posted 4 years ago

Hi, sorry we couldn't do more - maybe next time?

Posted 4 years ago

“Informative, knowledgeable. helped with my problem.”

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Posted 4 years ago

Thanks Graeme, great to hear.

Posted 4 years ago

“Businesses like, using the hour well for client, identifying additional device needs, although costly if too much emphasis on client buying additional devices or functions”

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Posted 4 years ago

Thanks for the feedback Janet, much appreciated!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 6,785 reviews