Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Anthony' on time and very nice man.”

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Posted 1 year ago

Hi John! We always love to hear when a tech has done a great job, so it's great to hear you found Anthony to be nice and happy to know he was on time too! Thank you for the review!

Posted 1 year ago

“Reliable, dependable.”

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Posted 1 year ago

Hi there! Thank you for the feedback and the 5-star review!

Posted 1 year ago

“Very prompt and efficient service. Solved all my known issues, and some of my unknown ones. Great at explaining how computer programmes work.”

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Posted 1 year ago

Hi there! We are thrilled to hear your feedback on our service! We always want to be able to help people learn how their computer works so they can be upskilled in their usage of their tech! Thank you for the review!

Posted 1 year ago

“As a bit of a dinosaur when it comes to PC issues, I thought Alex did a great job from my stuttery description of the problems I was having, all fixed quickly.”

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Posted 1 year ago

Hi Brian! We are very happy to hear that Alex was able to help get your tech troubles up and running! No matter the level of knowledge you may have we always want to help and get you going with your tech! Thank you for the great review!

Posted 1 year ago

“Geeks on Wheels really came through for me! Their tech experts are on point. They sorted out my computer issues, and they're really friendly when explaining tech stuff. If you're in a tech bind, Geeks on Wheels is the team to call!”

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Posted 1 year ago

Hi Clay! It's awesome to hear that we were able to help get your computer issues sorted! We're glad to hear that our technicians are doing well onsite, as being experts in our customer's homes is very important! Thank you for the review.

Posted 1 year ago

“Helpful and friendly , I appreciate their coming to me as I have no transport. Thankyou.”

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Posted 1 year ago

Hi there! If you're happy, we're happy! We definitely find going onsite is always better for the customer than having to bring a computer in, so we're glad to hear you appreciated that! Thank you for the review.

Posted 1 year ago

“The service provided by Sameer was the normal high Geeks standard. He managed to resolve all the matters that we had flagged, but also made a few additional suggestions on the basis of what he found in our home office (upgraded the wifi speed by installing some more modern kit). Has made a big difference already.”

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Posted 1 year ago

Hi there! Thank you for sharing your experiences with Sameera! We always love to hear how our technicians are going, and it's great to see that he was able to make a big difference with your WiFi and computer set up! If you ever have more tech troubles, we are happy to help further!

Posted 1 year ago

“I can't speak highly enough of the service I got from Geeks on Wheels. The outcome was better than I hoped, and the service experience was exemplary. I wish more service providers were of this standard. Totally recommended.”

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Posted 1 year ago

Hi Carl! Thank you for the high praise for our service! We always aim to give outcomes that are above customer's expectations, through great service and work! Thank you again for the great review and if you ever need further support, feel free to give us a call!

Posted 1 year ago

“Thanks Ross, sorted ancient couple out from their mixed up computer Confusion.”

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Posted 1 year ago

Hi Arthur! We are thrilled to hear that Ross was able to get you both saved from your computer confusion! Thank you for the 5-star review!

Posted 1 year ago

“Sam was very helpful. Just wait the whole afternoon for him to get to us.”

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Posted 1 year ago

Hi Juliana! We are thrilled to hear that Sam was able to be helpful with your tech setup! We are sorry to hear about the wait, and we are continuously looking at ways to improve our systems to try to speed up our processes so hopefully next time we achieve 5 stars!

Posted 1 year ago

“Jared came when said he would - did what I needed -”

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Posted 1 year ago

Hi Roger! We are thrilled to hear Jared was able to get what you needed to be done, and arrived on time! Thank you for the review!

Posted 1 year ago

“Amandeep did an amazing jop refreshing my computer.”

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Posted 1 year ago

Hi Colin! We're thrilled to hear that Amandeep was able to get your computer all refreshed and up and running again! Thank you for the review!

Posted 1 year ago

“We had the pleasure of meeting Kairen from Wellington , - a very helpful lad thank you for your excellent service, Lorrie and Bill Campbell PN,”

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Posted 1 year ago

Hi Bill! Thank you for sharing your feedback on Kieran's appointment! We are thrilled to hear he was able to be helpful to you and your tech! We will pass this onto him so he knows you send your regards! Thank you again and if you ever need further tech support, we're happy to help!

Posted 1 year ago

“Alex set up a new laptop. Prompt and excellent service. Thanks once again.”

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Posted 1 year ago

Hi Peter! That's amazing to hear that Alex got you all set up on your new laptop! We hope you enjoy it and get the most out of it! Thank you for the review

Posted 1 year ago

“Amandeep did a first class job for me. Was very impressed.”

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Posted 1 year ago

Hi Chris! It's amazing to hear how well Amandeep did for you! We certainly aim to offer amazing experiences every appointment! Thank you for the review!

Posted 1 year ago

“excellent service given and good explanation of what was necessary”

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Posted 1 year ago

Hi Judy! Thank you for sharing your experience and for your kind words! We always want to make our customer get the best service, so we're pleased to hear this feedback! Thank you again!

Posted 1 year ago

“Julianne was very helpful & knew how to fix my computer’s connectivity problems. She phoned a couple of days later to ensure that it was still working well. I’ve used Geeks on Wheels several times & I’d be happy to have Julianne back again if I have any problems in future.”

Helpful Report

Posted 1 year ago

Hi Heather! We are so proud to hear how well Julianne did in your most recent appointment! We always aim to have the best technicians around who can give our customers the best support possible, and a big part of being the best is making sure that it's all working well after the fact! Thank you for your continued use of our service and if you ever have any further tech troubles, we are happy to help!

Posted 1 year ago

“Excellent competent service received”

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Posted 1 year ago

Hi Lothar! We are thrilled to hear that you had such a great service! Thank you for the 5-star review!

Posted 1 year ago

“Very helpful and sorted out my niggles. Worth paying for my peace of mind.”

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Posted 1 year ago

Hi Thea! We are thrilled to hear everything has been sorted out and that you have some peace of mind with your tech now! Thank you for the review!

Posted 1 year ago

“Very happy with the whole process.”

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Posted 1 year ago

Hi Alison! Thank you for the 5-star review and feedback!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews