Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,553 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,553 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a complicated problem with wifi and Reese eventually fixed it after a lot of thought. A nice guy. We have used them several times before and can recommend them.”

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Posted 2 years ago

Hi Jack. Thanks for the awesome feedback. Your positive experience reaffirms our focus on customer satisfaction. Rence will be pleased to hear your kind words. Thanks again!

Posted 2 years ago

“Joseph was knowledgable, fast and very patient. He explained clearly what he was doing, and showed me what to do. He was also very friendly. I would give him full marks and highly reccomend him.”

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Posted 2 years ago

Hi Heather. It’s incredibly satisfying to get such great feedback. Joseph will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Prompt, efficient and effective. Knew all the answers.”

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Posted 2 years ago

Hi John. It’s great to hear you rate our service so highly. Thanks!

Posted 2 years ago

“Fixes all issues called iut for.⁸”

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Posted 2 years ago

Thanks for the 5-star review, David!

Posted 2 years ago

“Excellent, thank you. This is the second time we have used the service.”

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Posted 2 years ago

Hi Mary. GREAT feedback and thank you. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very helpful service. Michael was friendly and knowledgeable.”

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Posted 2 years ago

Hi Marion. Good to hear you had such a positive experience. Thank you for the feedback!

Posted 2 years ago

“Great service! Every encounter I had with Geeks on wheels was friendly and helpful. I was given good honest advice on the options I had. The issues I had were fixed at the appointment so well worth the money, rather than buying a new laptop. Highly recommend!”

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Posted 2 years ago

HI Rebecca. Thank you for the great review! This review made our day. We pride ourselves on providing the best customer experience so your feedback reaffirms this! Thanks for taking the time to review our services.

Posted 2 years ago

“Awsum service”

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Posted 2 years ago

Thanks Fred!

Posted 2 years ago

“Rohan was very polite and friendly with a very professional manner. He worked efficiently and completed the job in a timely manner. He answered questions and I would recommend your service to others because if his professionalism .”

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Posted 2 years ago

Thanks Karen. We really appreciate feedback from our customers about their experience. We’ve passed this feedback onto Rohan as it’s important he gets recognition for a job well done. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very professional and knowledgeable. Very satisfied with the service.”

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Posted 2 years ago

Thanks John! We really appreciate the feedback.

Posted 2 years ago

“Great service ...problems resolved quickly and efficiently ..Michael is very pleasant and knowledgeable.Really enjoy having him come to complete work for me”

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Posted 2 years ago

Thanks for the review Karen! Your positive experience reaffirms our focus on customer satisfaction. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Very prompt and friendly and attended to all our IT issues.”

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Posted 2 years ago

Thanks for the 5 star review Kaye!

Posted 2 years ago

“As usual once the issue was found the solution from the geek has fixed the issue”

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Posted 2 years ago

Thanks Noel! Great to hear we were up to our usual awesome standard! Thanks for the review.

Posted 2 years ago

“Michael was extremely helpful, explained what had happened and what needed to be done to fix the problem in terms that golden oldies like us could grasp.”

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Posted 2 years ago

Hi Bruce. Good to hear you had such a positive experience. Michael will be delighted you appreciated his translations! We’re looking forward to the next time we can help you.

Posted 2 years ago

“Joseph was great. So helpful in explaining things, setting me up and fixing a problem I had. I have engaged with three of your team. Reception, online and face to face session. I couldn’t ask for a better service. Congratulations to your staff and to your managers who understand the importance of quality service from amazing staff. Thank you.”

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Posted 2 years ago

Hi Matt. This review made our day. We work really hard to offer the best customer experience so thank you for your feedback. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“FredT was very knowledgeable and did a great job sorting my user name and password problems together with other useful information.”

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Posted 2 years ago

Thank you John! Fred loves to hear when his appointments go well! He will be pleased with your review. Thanks again

Posted 2 years ago

“Callum was fantastic,. nothing was too much bother and he explained things well.”

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Posted 3 years ago

That is great to hear Jamie! It is awesome to hear when our customers have a good experience!

Posted 2 years ago

“I had Rence to install my laptop and he was polite, courteous and very efficient and I would have no hesitation recommending him. I wish to give him 5. Thanks Margaret Sandes”

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Posted 3 years ago

Rence will be delighted with your feedback Margaret! Thanks heaps for taking the time to leave this awesome review.

Posted 2 years ago

“Good quick service, polite and helpful. Willing to explain and give extra help.”

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Posted 3 years ago

That's us! Thank you for the review Jane! We really appreciate it.

Posted 2 years ago

“I've used GoW for along time now and they have never not provided great service.”

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Posted 3 years ago

That is excellent to hear Jane! Your positive experiences reaffirm our focus on customer satisfaction. We look forward to the next time we can help you with your technology.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,553 reviews