Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,549 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,549 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly,cooperative,courteous man..Donavan,Tauranga”

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Posted 2 years ago

Thank you, Carol! Donavan will love to hear this amazing feedback!

Posted 2 years ago

“An excellent presenter who immediately spotted the errors was able explain the solution”

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Posted 2 years ago

Thank you so much, Karl! We make sure our technicians can communicate clearly and we are happy that you got your tech troubles solved!

Posted 2 years ago

“Very good service Knowledgeable and professional we had an intermittent connection issue with one of our devices after a new router had been installed. Geeks returned and sorted the problem for no charge more than happy with there service”

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Posted 2 years ago

Thank you so much, Grant! Glad to hear we were able to resolve the device having these intermittent issues!

Posted 2 years ago

“I was very pleased that Paikea was able to sort out the problems I was having and helped me get my new computer set up.”

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Posted 2 years ago

Thank you so much for the wonderful review! Paikea is a great guy and I'm glad he could help get you all set up! Enjoy the new computer.

Posted 2 years ago

“Josh was so easy to get on with he thought of things that I didn't think of”

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Posted 2 years ago

Hi David! Josh will be thrilled to hear this feedback! If you ever need further tech support, we are here to help!

Posted 2 years ago

“I was impressed by Jarad and the knowledge he showed in correcting the problem on my computer, he also cleaned up a few other minor problems and ran a full computer check, I am very happy with the result and pleased that I can now get on and use it again. Thank's for the help supplied. Ron P”

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Posted 2 years ago

Hi there, Ron! So glad Jared was a great technician and able to help you with all your computer trouble! If you're happy we're happy!

Posted 2 years ago

“Everything was sorted easily for us and explained in plain English. It wasn't rushed so we could follow easily.”

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Posted 2 years ago

Thank you, Debbie! We hate tech jargon so we make sure to speak in ways that anyone could understand! We are so happy to have helped!

Posted 2 years ago

“Paul B arrived with my new iPad today and set it all up. He was very thorough and I feel I will be comfortable using it by the end of the day. Thanks Paul. Good work.”

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Posted 2 years ago

Hi Judi! Amazing feedback about Paul's work! We're so happy to hear you're happy :) Enjoy the new iPad!

Posted 2 years ago

“Ross is a polite young man who explained things to me in plain English & not IT gargan. He was all very efficient. Kind regards Anne Winter”

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Posted 2 years ago

Thank you, Anne! Ross is a great technician and he definitely loves to avoid using that awful tech jargon! Glad to hear you had a positive experience! Thank you for the review!

Posted 2 years ago

“Great service. Professional. Informative.”

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Posted 2 years ago

Thank you Martyn for the great review!

Posted 2 years ago

“Tim was great and fixed everything explaining as he went. And my cat thought he was OK too🤣”

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Posted 2 years ago

Hi there, Di! Glad to hear Tim could help sort out all your tech troubles! And that he got along with your cats too haha!

Posted 2 years ago

“Ginoh solved all my problems in a pleasant and professional manner. He presented himself well - was well dressed and groomed. Thank you.”

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Posted 2 years ago

Hi Lea! Amazing to hear such positive feedback about our techs! Gino definitely is very well presented for his work. He will be thrilled to hear this, thank you for the review!

Posted 2 years ago

“Paikea was an amazing help. He was able to quickly ascertain the issues and was able to explain these to me effectively. I would definitely use this service again (and no doubt will!).”

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Posted 2 years ago

Thank you for the review! Paikea will be so happy to hear this feedback! We love to make sure all customer's tech troubles are resolved!

Posted 2 years ago

“Thank you very much a job well done.”

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Posted 2 years ago

Thank you for the great review!

Posted 2 years ago

“Martyn arrived when he said he would, checked all my concerns on my computer and also set up a free virus protection programme.”

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Posted 2 years ago

Hi Carol! Martyn is an awesome tech! It's good to hear he was able to sort out all your concerns without any trouble. Thank you for the review!

Posted 2 years ago

“Had the expertise to solve the problem”

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Posted 2 years ago

Thank you, John! We always make sure our technicians know as much as they can to solve any task!

Posted 2 years ago

“John was a great help to me. Checked that everything on my laptop was behaving as it should, fixed a couple of errors, and also gave me some advice on how to look after my laptop. A very pleasant and helpful young man”

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Posted 2 years ago

Hi Doreen! When you're happy, we're happy! John is a great technician and I'm glad you had an amazing experience with him! If you ever need any more help with your tech issues, just give us a call!

Posted 2 years ago

“Thanks for the excellent service provided by John in Wadestown Wellington this afternoon. He is a good communicator as well as a good technician.”

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Posted 2 years ago

Thank you for the review! John will be so happy to hear this amazing praise! He certain is a great technician.

Posted 2 years ago

“We were really pleased with the service man that came . He was polite and easy to talk too. The job got done to a great conclusion. Thank you.”

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Posted 2 years ago

Thank you so much, Trish! Glad to hear our technician was a great asset to you during the appointment! We always make sure that we can offer the best service possible.

Posted 2 years ago

“Lafi was very efficient in sorting out the issue in question. Definitely would use Geeks on Wheels again”

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Posted 2 years ago

Thank you for the review, Stephen! We will let Lafi know your feedback, he will be happy to know!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,549 reviews