Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Helped out a couple of computers illiterates”

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Posted 2 years ago

Hi there Marie! Glad to hear we could help. Thank you for the review

Posted 2 years ago

“Excellent service thank you so much”

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Posted 2 years ago

Thank you for the review Andrea!

Posted 2 years ago

“Thank you for sending Chrisk, A very pleasant man and and I am very pleased with his friendliness and skills , I am happy with the results.”

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Posted 2 years ago

Thank you Owen, Chris will be pleased to hear such amazing feedback! Look forward to helping you again.

Posted 2 years ago

“Cannot fault the care and attention, and the time spent trying to retrieve a lost file. That was unsuccessful (not your fault at all) but I had a new EHD fitted which has made me feel significantly more secure. Thank you so much.”

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Posted 2 years ago

Hi Gillian! We're happy that you feel more secure with the new back up drive! It's always good to keep your files safe. Thank you for the review!

Posted 2 years ago

“Reuben was great /so very patient with an old lady.Thankyou”

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Posted 2 years ago

Hi Marilyn, glad to hear you enjoyed having Reuben out to help you! Thank you!

Posted 2 years ago

“John was great - he worked out what my issue was really quickly, and delivered great service. He was friendly and explained things in an easy to understand way.”

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Posted 2 years ago

Thank you Anna! John works hard to make sure he gives a great service every job! Thank you again for the amazing review.

Posted 2 years ago

“The service was very good. JohnR was very knowledgable and a good listener, he was able to address my issues quicly. I would recommend him to others.”

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Posted 2 years ago

Hi there Brenda, thanks for the great review! John will be delighted to hear such positive feedback. We look forward to helping you again!

Posted 2 years ago

“Great fast sane day service delivered to your door.”

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Posted 2 years ago

Hey Corran! Thanks for your amazing review!

Posted 2 years ago

“One of my concerns wasn't remedied but your representative said he would ask around and ring me with a solution”

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Posted 2 years ago

Hi Brent. Thank you for letting us know about this. We set very high standards of customer satisfaction and we’re sorry to hear that this standard has not quite been met in all areas. We have asked your technician to follow up regarding the data recovery on your external drives. You should hear back from him shortly if you haven't already!

Posted 2 years ago

“Chantelle was very helpful”

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Posted 2 years ago

Thank you Khai! Chantelle was very pleased to hear this.

Posted 2 years ago

“Easy, efficient and convenient. Highly recommend.”

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Posted 2 years ago

Thank you Amie! We pride ourselves in good service, so hearing you highly recommend it is amazing!

Posted 2 years ago

“Amazing, quick, friendly and value for money service that was delivered by an expert in his field, thanks GoW!”

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Posted 2 years ago

Thanks for the kind review Jana! Glad to hear you enjoyed our full experience!

Posted 2 years ago

“Efficient, friendly service.”

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Posted 2 years ago

Hi Marion! Glad to hear you had a great experience

Posted 2 years ago

“Very good assistance with my computer problems And a kind attitude. Thank you so much, Jarrod.”

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Posted 2 years ago

Hi Eleanor. Thanks for leaving us such a wonderful review!

Posted 2 years ago

“Ross was awesome and did a great job. Well worth getting him to look at the machine. Thanks so much. Great communication too.”

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Posted 2 years ago

Hi Greg. We’re thrilled to get such positive feedback. Your positive experience reaffirms our focus on customer satisfaction. Ross will be delighted with your feedback. We’re looking forward to the next time we can help you.

Posted 2 years ago

“I have used geeks on wheels for quite a few years now and always found them very helpful very polite and excellent people to work with they fix everything computers cell phones etcetera top of the charts for me thank you heaps on Wheels”

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Posted 2 years ago

Hi Ronda-Jean! Thanks for sharing your experience. It’s awesome to have been able to help you all these years! We look forward to helping you again in future whenever you need us!

Posted 2 years ago

“He was relaxed and very able with the job in hand.”

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Posted 2 years ago

That's great to hear Tony! Thanks for the 5-star review! We look forward to helping you again in the future if needed!

Posted 2 years ago

“Carried out work as requested. Thank you Harry.”

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Posted 2 years ago

Thanks Don! Harry will be pleased he was able to help!

Posted 2 years ago

“Great service”

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Posted 2 years ago

Thanks for the 5-star review!

Posted 2 years ago

“Excellent service and communication . Joy”

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Posted 2 years ago

Hi Joy, thanks for the great review!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews