Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,543 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy Regan was great and explained everything well and made it easy for an old dummy like me to understand 10/10.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Peter! We're very glad to hear that Regan was great and could explain everything clearly. It makes us happy to know we were able to make it easy for you to understand! Thanks again!

Posted 1 year ago

Hi Peter! Thank you for the review.

Posted 1 year ago

“Thanks so much SamR for sorting out our issues you were very professional and very patient pleased to say all sorted we would highly recommend Geeks on Wheels”

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Posted 1 year ago

Thank you so much Mary for the five-star rating! We deeply appreciate your loyalty and for repeating your service with us. SamR's professionalism and patience is highly recognized and we are glad to know that you are satisfied with the services we provided. We look forward to more of your support!

Posted 1 year ago

“Couldn't be more pleased with the work Lafi does for us, outstanding (and always a pleasure to have him in the office.”

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Posted 1 year ago

Thank you, Sally, for your fantastic 5-star rating! We are so pleased to hear that you couldn't be more pleased with the work Lafi does for you. It's always a pleasure to have your feedback, and to know that Lafi is providing outstanding service. Thank you for the kind words!

Posted 1 year ago

“On time, expert, knowledgeable”

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Posted 1 year ago

Thank you Peter for your 5 star rating. We truly appreciate you recognizing us as "On time, expert, knowledgeable." We are committed to providing our customers with exceptional service and are grateful for your generous feedback.

Posted 1 year ago

Thank you

Posted 1 year ago

“Had Ross attend. Does what was required and explained what was needed Very professional”

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Posted 1 year ago

Thank you so much for your five-star rating, Andrew! We are so pleased to hear that you had a positive experience with Ros - from the sounds of it, he did everything that was required of him with professionalism and clarity. It is greatly appreciated!

Posted 1 year ago

“Arrived exactly when they said, had full knowledge of the three PCs, fixed all that could be fixed, gave useful advice.”

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Posted 1 year ago

Thank you for recommending our service, Derek! We are glad you had a positive experience. We strive to provide excellent service each time, so it is rewarding to hear that we achieved our goal for you. We are delighted to know that we arrived exactly on time and that our technicians had full knowledge of the three PCs and were able to fix all that could be fixed, while also providing some useful advice. Thanks again!

Posted 1 year ago

“very happy thank you for your prompt service”

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Posted 1 year ago

Thank you so much for taking the time to leave us a 5 star rating! We are very happy that you were satisfied with our prompt service and appreciate your feedback. Thank you again!

Posted 1 year ago

“Kerry was very good and explained well all the technical points I needed to know. Richard”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Richard. I'm so glad to hear that your tech was able to help you understand the technical points you needed to know – excellent! We appreciate your kind words!

Posted 1 year ago

“Regan was really lovely and helpful! We followed Regan's advice and ended up switching email providers. The new provider is quicker, cheaper and easier to use. I was really happy with the service so I signed up for Geek Plus to continue getting such helpful service in the future :)”

Helpful Report

Posted 1 year ago

Thank you Tara, for your amazing 5 star rating! I am so glad that Regan was able to be so helpful, and provide a great solution for your needs! It's wonderful that the new email provider works better for you and that you were so pleased with the service you received, that you signed up for Geek Plus - that's fantastic! We really appreciate your support!

Posted 1 year ago

“Excellent service, on time, solved all my computer problems. Lafi was knowledgeable and personable.”

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Posted 1 year ago

Thank you very much, Georgina, for your 5 star review! We are thrilled to hear that Lafi was able to provide you with excellent service, was on time, and successfully solved all your computer problems. We look forward to continuing to provide you with quality service in the future.

Posted 1 year ago

“James was legendary. Got the issues sorted with speed. Only minor issue we still have is failure of the Samsung to send pictures.”

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Posted 1 year ago

Thanks so much Tony for your fantastic 5 star rating! We're so glad to hear that James was able to provide a great service experience to take care of your issues with speed. It's awesome to hear that we were able to make sure they were resolved, with the exception of the minor issue of your Samsung not sending pictures. Feel free to reach out again to have just look into the issue with your phone!

Posted 1 year ago

“Lago was really professional friendly and helpful. I’d recommend him to any Geeks clients”

Helpful Report

Posted 1 year ago

Thank you, Pip, for your 5 star rating of Geeks on Wheels! We're so glad to hear that your technician was professional, friendly, and helpful. We're thrilled that you would recommend him to other Geeks clients!

Posted 1 year ago

“Very impressed with Josh,very helpful and obliging.”

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Posted 1 year ago

Thank you so much, Marcus! We're so glad to hear that you had a great experience with us and appreciated Josh's help. It's great to hear that you were impressed with him - we're always striving to provide the best customer service!

Posted 1 year ago

“Very efficient---made fixing it look easy----well done. thanks. Tony Marquet”

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Posted 1 year ago

Thank you so much for your kind words and 5 star rating, Tony! We are so glad you were pleased with our services and could see how efficient we are. We appreciate you taking the time to leave us a positive review. Thank you!

Posted 1 year ago

“Thanks for your prompt help!”

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Posted 1 year ago

Hi Ben! Thank you for the 5-star review! We are pleased to hear you appreciated our prompt help!

Posted 1 year ago

“Excellent service from Geeks. Jack promptly fixed the problem and was knowledgeable and efficient. Very impressed with customer contact, response to query, communication and the repair made.”

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Posted 1 year ago

Thank you for the 5 star rating David! We are delighted you had a great experience. We strive to ensure our clients receive excellent service, so we are delighted to hear that Jack fixed the problem quickly and efficiently! We look forward to assisting you again in the future.

Posted 1 year ago

“Exceptional service. Good explanation of mesh wi-fi system installed provided. Huge improvement in wi-fi achieved. Definitely recommend.”

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Posted 1 year ago

Hi Kerry! Thank you for the review! We are so glad you got an upgraded mesh Wi-Fi system! It's even better to hear you got a good explanation so you can understand and utilize the full system you purchased! Thank you so much for the review!

Posted 1 year ago

“Brilliant service start to finish, good comms, excellent timely service, would thoroughly recommend.”

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Posted 1 year ago

Hi there! We are thrilled to hear that you loved our service all the way through! We always aim to take our customers on a journey with their experience when they call us out! Part of doing that is having good comms and timely service so we are so thrilled to hear that it's succeeding! Thank you for the review!

Posted 1 year ago

“Your technicians are always friendly and helpful. I had to wait a few days for the technician.”

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Posted 1 year ago

Hi Jean! Thank you for sharing your experience with us. We always want to get technicians who we can trust to go into the homes of kiwis around the country! So being friendly and helpful is something we search for when we hire and it's amazing to hear that it's succeeding! Thank you again for the review.

Posted 1 year ago

“I found them helpful, really happy to sort out my problems with my computer and printer I would recommend them as courteous and Understanding for older perple”

Helpful Report

Posted 1 year ago

Hi Barbara! We are so proud to hear that you're happy with our service! We always want to help anyone we encounter, no matter the age, and help empower them to use tech for themselves, without making it look scary! Thank you for the recommendation and if you ever have any further tech troubles, give us a call!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,543 reviews