Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,553 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,553 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service / efficient - explained in simple terms suitable for our limited computer skill level”

Helpful Report

Posted 2 years ago

Hi Richard. We really appreciate feedback from our customers about their experience. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Fred serviced my computer. Very happy with the outcome. Well worth it.”

Helpful Report

Posted 2 years ago

Hi Chris. Thanks for sharing your experience!

Posted 2 years ago

“Extremely knowlegeable / helpful. Lots of good advice plus fixed my "four" issues. Very pleasant visit.-+”

Helpful Report

Posted 2 years ago

Thanks Clarrie! It’s incredibly satisfying to get great feedback. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Prompt, pleasant, efficient”

Helpful Report

Posted 2 years ago

Thanks for the feedback Cheryl!

Posted 2 years ago

“Excellent service from James. Very thorough and very patient.”

Helpful Report

Posted 2 years ago

Thanks Chris! We really appreciate the feedback!

Posted 2 years ago

“Fred from Geeks on Wheels came to check out and update our computer. He was very friendly, helpful, knowledgeable and professional. I would highly recommend the company at any time. It is wonderful to know that these special IT/computer people are available to help at short notice.”

Helpful Report

Posted 2 years ago

Hi Warwick! Thanks heaps for taking the time to leave this awesome review. Great to hear your appointment went so well. We work really hard to offer the best customer experience so thank you for your feedback. We’re here to help in any way we can.

Posted 2 years ago

“I have already recommended PaulB to several people. I couldn't be happier. He explains everything and shows you how to do things. Best techy ever.”

Helpful Report

Posted 2 years ago

Hi Glenys. That's so awesome that you're letting everyone know how great PaulB and GeeksOnWheels are! Thank you so much for that. He will be so pleased to hear you rate his work so highly. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very good service, excellent technician and I hope we get him again sometime.”

Helpful Report

Posted 2 years ago

That's great to hear! Thanks James!

Posted 2 years ago

“Justine was incredibly helpful and efficient. My son will be over the moon to have his laptop sorted and I can now be reassured that that my information is stored and backed up. Happily use Justin again or another fromt he team”

Helpful Report

Posted 2 years ago

Thanks for the great feedback! Justin will be pleased that your son is now able to get back to his laptop! Thanks for using our service and we look forward to being able to help you again in the future!

Posted 2 years ago

“Really helpful and great customer service. Would highly recommend to all! Thanks very much for your help :)”

Helpful Report

Posted 2 years ago

Hi Ryan. We really appreciate feedback from our customers about their experience. It’s awesome to be able to help. Thanks for the great review!

Posted 2 years ago

“Excellent service. Very professional.would recommend and use again. Was exactly what I needed. 10/10. Thanks G oW 😊”

Helpful Report

Posted 2 years ago

Hi Helen. It’s great to hear you rate our service so highly. Thanks for the amazing feedback! Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Agreat guy”

Helpful Report

Posted 2 years ago

Thanks Jack.

Posted 2 years ago

“Fantastic service as always. Very prompt and friendly, with excellent communication both before the appointment and during.”

Helpful Report

Posted 2 years ago

AWESOME feedback and thank you! Customer satisfaction is a big driver for us. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“All issues resolved with data migration from old to new lap-top computer, clear explanations, and all-round excellent friendly service from Fred”

Helpful Report

Posted 2 years ago

Hi Alan. Thank you. Satisfied customers mean so much to us. Great to hear your data migration went so well. Positive reviews are really important to Fred. We will let him know. Thanks again!

Posted 2 years ago

“Arrived on time and was very pleasant. Got onto the problem quickly, and resolved the wireless compataility issues, after a new modem installed.”

Helpful Report

Posted 2 years ago

Hi Gary. We’re thrilled to get such positive feedback. Great to hear your Wifi setup went so well. We’re looking forward to the next time we can help you. Thanks!

Posted 2 years ago

“very knowledgeable, very good in explaining, very calm and patient. And by being able to request the same "geek" (Mike) this makes it so much better, because having the same "geek" every time, you don't need to explain again the same things. In my case the whole computer was a shambles, as my husband Terry has been in Tauranga hospital for almost 2 months, I really needed help on a big scale.”

Helpful Report

Posted 2 years ago

Hi Doris. Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. It's pleasing to hear we were able to help. We wish Terry a quick recovery. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very helpful, very personable.”

Helpful Report

Posted 2 years ago

Hi Sandra. We are really grateful for your feedback.

Posted 2 years ago

“Had Harry, very capable and lovely man”

Helpful Report

Posted 2 years ago

Thanks for the 5-star review, Anne.

Posted 2 years ago

“Thanks Donovan ... you are very efficient and you explain. things clearly! Yvonne Neilson”

Helpful Report

Posted 2 years ago

Thanks for the great feedback, Yvonne. Donovan will be delighted to hear such kind words.

Posted 2 years ago

“Oliver was a lovely young man more than happy with him being in our house and very happy with the advice he gave and the service. Peter & Madelene.”

Helpful Report

Posted 2 years ago

Hi Peter. Thanks for leaving us such a wonderful review. We work really hard to offer the BEST customer experience so thank you for your feedback. Oliver will be thrilled to hear your kind words.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,553 reviews