Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,546 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,546 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ross was excellent a good communicator”

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Posted 1 year ago

Hi there Todd, thank you for your feedback about Ross! We will pass this on to him, so he knows you enjoyed the appointment.

Posted 1 year ago

“Our initial experience with Geeks on Wheels was excellent which is why we got them in again for other work. Great communication, friendly, professional, Vaughn went the extra mile and we would definately recommend both him and Geeks on Wheels.”

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Posted 1 year ago

Hi Beth, we are glad you loved your first visit with us, especially with Vaughan. We're delighted to hear he went the extra mile to ensure your tech is up and running for you and conducted himself in a high manner. Thank you so much for such a great review and for the high recommendations.

Posted 1 year ago

“Very pleased with help with solving some issues with my computer. Now so much easier to use.”

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Posted 1 year ago

Hey Betty, we really appreciate feedback from our customers about their experience. It's great to hear that we were able to help with your tech troubles, and if you ever need further support, you know who to call!

Posted 1 year ago

“Prompt and accurate service. Very pleased.”

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Posted 1 year ago

Hi there! We're glad to hear you found our services prompt and accurate, we always strive to be on time and get the work done well to offer a great service! Thank you for the review.

Posted 1 year ago

“Jared was very good service was amazing was very patient with me not being very confident with technology”

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Posted 1 year ago

Hi Grace! Thank you for sharing your experience with Jared! We will be sure to give this back to him as feedback as he deserves recognition for a job well done! Jared definitely is one to be patient with his clients to ensure that his customers understand. Thank you again for the review!

Posted 1 year ago

“Excellent. Covered a lot of ground, and my problems were answered in a manner that was understandable to me considering my computer skills are only average. Thank you, Justin, well done.”

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Posted 1 year ago

Hi Malcolm! We're thrilled you got a lot of problems resolved with our appointment! Justin has a wide range of skills and is great at conveying them in an easy-to-understand manner! We're so happy he was able to get a lot covered, and if you ever have further tech troubles, feel free to give us a call!

Posted 1 year ago

“Outstanding!! Lafi went above and beyond to get our PC up and running again. I couldn't be happier with his dedication to service and knowledge. This was our first time using Geeks on Wheels and I would highly recommend using them. As my son said 'Lafi was the real deal'.”

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Posted 1 year ago

Hi Matt! We are really proud to have received this review! It's always important to us to ensure that every customer gets the best tech they can, and it sounds like Lafi did an outstanding job, even so far as impressing your son! We are glad you had a great first experience and are happy to help with any further tech troubles you may run into!

Posted 1 year ago

“Excellent service from Alex”

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Posted 1 year ago

Hi Elaine! Thank you for sharing your experience with Alex! She is a great tech and we are lucky to have her on the team!

Posted 1 year ago

“Great to deal with”

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Posted 1 year ago

Hey Denise! We're so glad you find us great to deal with! :) We certainly loved helping you out with your tech troubles and are happy to help again if/when needed

Posted 1 year ago

“Desk Top system had "Lost" its Z Drive. Problem was outlined. Chris the Technician identified the problem. Identified the cause. Resolved the matter and re-established the Drive. Tested system.”

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Posted 1 year ago

Hi Ian! It's great to hear that Chris was able to help you with your lost Z Drive! We will be sure to pass this onto him so he gets the recognition he deserves! If you ever need further help with your tech troubles, give us a call!

Posted 1 year ago

“Chris was as helpful as I had hoped.”

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Posted 1 year ago

Hi John! Thank you for sharing your experiences with Chris, we are proud to have him on the team!

Posted 1 year ago

“Very professional re information . Appointments on time every time. Technician Ashvin, pleasant gentleman and very efficient.”

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Posted 1 year ago

Hey Doug! Thanks for the great review! We find it very important to be punctual to our appointments so we can get your tech issues sorted out as soon as possible! It's great to hear that Ashvin was able to give you such a good experience and we hope to continue to help you when tech troubles arise!

Posted 1 year ago

“Your consultant Lafi, was professional and sorted out my problem quickly. I have utilised G on W before and found your service excellent.”

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Posted 1 year ago

Hey Sandra! We're thrilled to hear that Lafi was such a great technician for you! We always want to have great techs who have the tech knowledge to boot! We are proud to hear you have found a continuous set of good experiences with us and we hope to bring more and more!

Posted 1 year ago

“Fantastic service quick and professional.”

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Posted 1 year ago

Hi Campbell! We're so glad we were able to offer a fantastic service for you because it reaffirms our strategy of customers first! Thank you so much for the review.

Posted 1 year ago

“Lovely technician, very pleasant to deal with, had problems fixed for me. All up and running now. Margaret”

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Posted 1 year ago

Hi there Margaret! Thank you for sharing your experience with your technician! We're glad to hear that they were great to deal with and were able to resolve your problems, having techs who are able to instill confidence in their work is so important to us! Thank you again for the 5-star review!

Posted 1 year ago

“Very pleased with efficiency of Alex, Geeks on Wheels technician. All computer requirements were set up perfectly .”

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Posted 1 year ago

Thank you so much for the 5 star rating! We're very pleased to hear that Alex was able to provide you with excellent service. We strive to provide excellent service, so your feedback is very much appreciated. Thank you again!

Posted 1 year ago

“Thank you from coming and solving my problem. Now we have smooth Wi-Fi on the second floor of our home.”

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Posted 1 year ago

Hey Alexander! We're so glad to hear we were able to resolve your Wi-Fi throughout your house and get it up and running well on the second floor! Thank you for leaving this review and we are more than happy to come help again if any other tech issues arise!

Posted 1 year ago

“Very happy to have Geeks sort out and install my new printer. As always excellent, reliable service, thank you.”

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Posted 1 year ago

Hi Joseline! We're so glad to hear you enjoy our technician's visit! We are always happy to help set up anyone's tech and offer great service along side!

Posted 1 year ago

“Excellent knowledge, efficient and very helpful, good communication skills 🙂”

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Posted 1 year ago

Hi Julie! Thank you for the review! We love to make sure our customers are satisfied and so offering good communication with top knowledge is important to us to give that top-notch service we love to offer!

Posted 1 year ago

“Polite & most helpful geek who undertook not only to solve my routine computer & mob phone problems but to do a rather tricky installation & tuning of a new Denon internet radio. Highly recommended.”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and 5 star rating, Peter! We are so glad that you had a positive experience with our technician. It is wonderful to hear that we were able to help you with your computer and mobile phone problems, as well as the installation and setup of your new Denon radio. We really appreciate your positive review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,546 reviews