Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,549 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,549 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived at the right time, gave clear and comprehensive advice, and charged fairly for the service.”

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Posted 2 years ago

Thanks for the 5-star review Bill!

Posted 2 years ago

“Excellent and prompt service at reasonable rates.Vaughan made things easy to understand for someone who is not that computer savvy”

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Posted 2 years ago

Thanks Ray! Vaughan will be pleased to hear you rated his service 5-stars!

Posted 2 years ago

“I was extremely satisfied with the prompt and friendly service and would not hesitate to use this service again”

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Posted 2 years ago

Thanks for the 5-star review Frank! We really appreciate when people let us know about their experience using our service!

Posted 2 years ago

“Jared was a good listener and was able to help me negotiate with the laptop, printer and iPad. He answered all my questions in a way I could understand and in language I could understand. I would not hesitate in requesting him for future needs.”

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Posted 2 years ago

Thanks, Noeline! It's great to hear Jared was able to help you out. We do our best to translate the complex world of technology to standard and easily understood English. We look forward to helping you with your technology needs next time you need us!

Posted 2 years ago

“Very impressed with their service. After my initial booking with Josh, I had a few niggles with the new email program, and Josh came back to sort them out, at no additional cost.”

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Posted 2 years ago

Hi Kama, so glad to hear that we were able to get everything resolved in the end! We always hate having those last few niggles lurking about so it's good that we can get them sorted out for you too! Thank you for taking the time to leave this kind review!

Posted 2 years ago

“would like Jared to revisit because it's not working again he can call me on 0223033126 Thanks”

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Posted 2 years ago

Hi Paul, we've passed this on to Jared to get back in contact and come back to help you get it sorted out.

Posted 2 years ago

“Excellent and prompt service Would recommend the company as very professional”

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Posted 2 years ago

Hi Shona! So glad to hear you rate our service so highly! We love to make our customers get upskilled in their tech life! Thank you for the amazing review!

Posted 2 years ago

“Top notch service so impressed with Jarod who explained and was very efficient did not make me feel bad when i had an issue with my laptop. He fixed the issue and help sort a backup system to keep my computer clean and also to feel safe from scammers. Well done Jarod great work.”

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Posted 2 years ago

Thank you, Lynley! Very glad to hear that Jared was a great technician for you! He will be happy to hear this feedback! Thank you again, for the wonderful review!

Posted 2 years ago

“Amazing service...quick, friendly, and knowledgable!”

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Posted 2 years ago

Hi Penny! Thank you so much for the kind feedback! We pride ourselves on such amazing service!

Posted 2 years ago

“Thank you Jarred you were a great help And I certainly will call you again!!!!”

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Posted 2 years ago

Thank you, Marion! Jared will be so pleased to hear this. We are happy to help with any future tech troubles.

Posted 2 years ago

“Paikea did a fantasic job. I called Geeks on Wheels to help me set up my new desktop computer and printer and Paikea was at our place within half an hour of that call and did a great job and explained things to me as he went through the installation processes.”

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Posted 2 years ago

Thank you so much, Karen! It sounds like Paikea did an amazing job with your tech! We are so pleased that you had such a good time. Thank you again for the stellar review!

Posted 2 years ago

“I was very grateful for the prompt assistance which meant I could access my computer.”

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Posted 2 years ago

Thank you, Alison. We pride ourselves on good service, and I'm glad to hear we got you back into your computer! If you ever need any extra tech help, we are here to assist!

Posted 2 years ago

“Dean was wonderful - couldn't have asked for better service he ticked all the boxes.”

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Posted 2 years ago

Hi Jaime! So glad to hear that you are pleased with our service! Dean is always happy to help people out with their tech troubles. Thank you for the review!

Posted 2 years ago

“Thanks for the help”

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Posted 2 years ago

No worries, Shirley! Thank you for the review!

Posted 2 years ago

“I found John most pleasant and helpful. he had a good grasp of Thunderbird, and was able to fix my problem reasonably quickly. I would highly recommend him and Geeks on Wheels.”

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Posted 2 years ago

Thank you, Carol! John is a great technician and he will love this feedback. Thank you again for the great review!

Posted 2 years ago

“Geeks on Wheels is a great service!!”

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Posted 2 years ago

Thank you so much! We appreciate the review!

Posted 2 years ago

“I can highly recommend the technical know-how of Geeks On Wheels. Harry problem-solved the technical issues I was having with my Mac quickly and efficiently. Couldn't wish for better service.”

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Posted 2 years ago

Thank you so much! Harry is a great technician and he will be so happy to hear that he was able to get you all sorted and give you such amazing service! Thank you so much for taking the time to leave this review.

Posted 2 years ago

“Fast, friendly and flexible service! I would highly recommend these guys for your home tech issues! Will definitely use Geeks on Wheels again for any future issues.”

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Posted 2 years ago

Hi Rex! Thank you for the kind words! When our customers are empowered to use their technology again, that's when we are happiest. Whenever more tech troubles appear, we will be here to help.

Posted 2 years ago

“Really great service. They kept me up to date about changes on plans and most importantly, fixed my complicated computer problem. Vaughan was helpful, professional and friendly.”

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Posted 2 years ago

Thank you for the review, Rachel! Glad to hear we were able to get you sorted with all your tech troubles! Vaughan is a superstar and he will be thrilled to hear this great feedback.

Posted 2 years ago

“Fantastic. Just could not believe how good you guys are. Worth every penny . Definitely would use you again. You made something that we had spent hours trying to fix so easy. Well done . Peter Smith”

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Posted 2 years ago

Thank you so much, Peter! We love to hear this amazing feedback and that we could give you such great service! If you ever need help with any future tech troubles, just give us a call.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,549 reviews