Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,546 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,546 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HarryO was excellent!”

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Posted 1 year ago

Hi there! Thank you for sharing your experience with Harry! We will be sure to let him know you enjoyed the visit!

Posted 1 year ago

“Ross did a great job switching from iMac to iPad to iPhone to smart TV and solving problems on each..”

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Posted 1 year ago

Hi Jim! It's great to hear that you enjoyed Ross' visit with you! It's important to us that techs can be versatile between devices that they come in contact with and we are so happy to hear you found him capable! Thank you for the great review!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Jo! Thank you for sharing your experiences and thank you for the 5-star review!

Posted 1 year ago

“Once again the Geeks have solved my tech problems. I always appreciate their excellent skills and helpful attitude.”

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Posted 1 year ago

Hi Barbara! It's so great to hear that we have been able to continue to help you with your tech troubles! We are so proud of having amazing techs with great attitudes and skills to help our customers! Thank you for the review.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Reece! Thank you for the 5-star review!

Posted 1 year ago

“As always I was very satisfiied with Geeks service, Ross understood the problem and explained along the way the solution. As an 80+ year old I appreciated his pleasant manner easy and to understand language.”

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Posted 1 year ago

Hi there! Thank you for sharing your experience with Geeks on Wheels! We always love to hear when our techs do a good job, so we will be sure to pass this onto Ross, so he can also get recognition for a job well done! Thank you again for the 5-star review!

Posted 1 year ago

“Great, knowledgable and prompt service”

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Posted 1 year ago

Hey Jeanine! Thank you for the review! Being knowledgable and prompt is certainly an important aspect of our service, so we are so proud to hear you find us our service achieves those goals! Thank you again for the review.

Posted 1 year ago

“Speedy efficient service”

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Posted 1 year ago

Hi Rae! Thanks for the review! We love hearing back from our customers on how we are doing!

Posted 1 year ago

“The service was prompt and John was courteous and knowledgeable. He was willing to explain and suggest alternatives”

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Posted 1 year ago

Hi Jan! It's great to hear you had such a positive experience. This review made our day, including John's! We always love to hear when our techs are doing a good job and helping explain and suggestion new options! Thank you for the review.

Posted 1 year ago

“Very friendly and helpful service with a great patience and understanding for a elder and confused customer.”

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Posted 1 year ago

Hi there! We’re really pleased you had such a great experience. We always want to make sure that any of our customers are able to follow along with what we are doing and help ease the confusion that tech can bring! Thank you for the review.

Posted 1 year ago

“Good and friendly service”

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Posted 1 year ago

Hi there! Thank you for the 5-star review. We work hard to make sure our staff are nice friendly people so the review cements that we are doing a good job! Thank you again.

Posted 1 year ago

“A very good service was provided”

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Posted 1 year ago

Hi Gary! We're stoked to hear that you found we offered a good service! It's always important to us that our customers are satisfied! Thank you for the review.

Posted 1 year ago

“KieranG was very personable and professional, and provided helpful advice. Would definitely use Geeks on Wheels services again, many thanks.”

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Posted 1 year ago

Hi there! We really appreciate feedback from our customers about their experience. It's great to hear that you enjoyed Kieran's visit! We always want our techs to be the best for our customers and so hearing that he was personable and professional is music to our ears! Thank you for the review.

Posted 1 year ago

“Barnaby and Kieran (sp?) did a great job on my laptop and tablet. Kath Boswell.”

Helpful Report

Posted 1 year ago

Hi Kath! Thank you for sharing your experience with Barnaby and Kieran! It's awesome to hear that your laptop and tablet are now working well! If you ever need more help with your tech you know who to call!

Posted 1 year ago

“JohnR did a wonderful job. No doubt I could have unscrambled all the wire and plugs but as a 75 year old I am increasingly daunted by IT and have taken hours and made mistakes. GoW is well worth the money.”

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Posted 1 year ago

Hi there! It’s incredibly satisfying to get such great feedback. John R will be thrilled to hear you enjoyed his appointment and I'm sure he had fun sorting out all the wires because it's always satisfying to get them back in order! Thank you for the review and if you ever need future tech support feel free to give us a call!

Posted 1 year ago

“Ross explained any problems carefully. He was competent and honest with work carried out.”

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Posted 1 year ago

Hi there! Thank you. Satisfied customers mean so much to us. Ross works hard to ensure that all his work is done in an honest and competent manner. We will be sure to let him know so he gets the recognition for a job well done!

Posted 1 year ago

“Excellent service as usual. Very satisfactory outcome. Company replied over 4 days (a w/end).”

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Posted 1 year ago

Hi Gilda! Thank you for your continuous support of us! It's great to hear when our customers enjoy our service, especially repeat customers! If you ever need further support with your tech troubles you know who to call!

Posted 1 year ago

“Kieran was friendly, professional and sorted out my problem and other issues very promptly.”

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Posted 1 year ago

Hi Stephanie! Thank you for sharing your experience with Kieran! We will be sure to share your feedback with him as we think it's important to praise our staff when they get it right! Thank you for the review.

Posted 1 year ago

“I have found Greeks on Wheels very professional and very skilled in what they do. It is worth calling them out Service is "spot On" Noleen T.”

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Posted 1 year ago

Hi Noleen! Thank you for the kind words, we always aim to offer a high level of professionalism and skill in the work we conduct so we appreciate the feedback! And the recommendations to call us for our spot-on service is great to hear! Thank you again for the review.

Posted 1 year ago

“Arrived on time. Very polite. Listened patiently to a long stream of issues and tackled them one at a tune. Explained and demonstrated resolutions clearly and made sure that I repeated the processes myself to support learning. I felt that I was understood and respected.”

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Posted 1 year ago

Hi Dale! We’re thrilled to get such positive feedback. We work har to make sure all our customers get the best customer experience possible and so we aim to be on time, help with all the issues that occur and show you how to use your device more effectively! It's great to hear that you got such an awesome experience and we hope to be able to help you again with any future tech troubles!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,546 reviews