Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,775 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,775 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service .would recommend geeks on wheels .Great time management”

Helpful Report

Posted 1 week ago

Hi Georgina, thank you for your 5-star review! We're pleased to hear you found our service good and timely! We're grateful for your recommendation. Thanks again!

Posted 1 week ago

“Fantastic service!! First time users. We know to to go next time when we need help! Thank you”

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Posted 1 week ago

Hi Pat! Thank you for your kind words and 5-star review! We're so happy to hear your first experience with us was fantastic and you feel confident in our services! We'd be more than happy to help you with any tech frustrations in the future. Thanks again!

Posted 1 week ago

“Geeks on Wheels is an excellent company who we have used regularly over the last 7 years and would not hesitate to recommend.”

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Posted 1 week ago

Hi Vaughan! Thank you so much for your kind words and 5-star review! We're so appreciative of your support and loyalty over the years and we're very grateful for your recommendation. Thanks again!

Posted 1 week ago

“I found Lee very helpful with the transfer of data & programs to the new laptop. He was very knowledgeable and worked attentively while explaining what he was doing, at the same time. He completed not only the transfer of the data but also saw to other issues that arose. I was very happy with the service provided by Lee.”

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Posted 1 week ago

Hi Fiona! Thank you so much for your 5-star review! We're really glad to hear the transfer to your new laptop went smoothly. It's important to us that our technicians not only sort out the tech side of things but also take the time to explain what’s happening, so you feel more confident with your tech going forward. We're very pleased to hear that Lee delivered on all fronts. We're absolutely chuffed you're happy with the service—thanks again for your kind words!

Posted 1 week ago

“Chase is very knowledgeable and nothing was too much trouble. He sorted out all the problems we had with our printer and computer and we are very happy with what he did. Would definitely ask for him again.”

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Posted 1 week ago

Hi Jenni! Thank you for your kind words and 5-star review! We're chuffed to hear that you were happy with the outcome of our visit, with many thanks to our knowledgable and awesome technician Chance! Thanks again!

Posted 1 week ago

“Great experience here, Got a new computer from them , supplied and installed all my data exactly as I wanted it, very helpful and explained everything in simple terms for the changeover.”

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Posted 1 week ago

Hi John and Kim! Thank you kindly for your 5-star review. It's awesome to hear the set up of your brand new computer was smooth and accommodating. We're also pleased to hear your technician explained everything in a manner you could understand so you felt comfortable with your new device going forward. Thanks again for your kind words, enjoy your new computer!

Posted 1 week ago

“still great service”

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Posted 1 week ago

Hi Christine! Thank you for your 5-star review! We're happy you continue to experience great service from us. We appreciate your continued support, thanks again!

Posted 1 week ago

“Lee sorted everything for my computer and iphone. He was very professional and knowledgable!”

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Posted 1 week ago

Hi Teresa, thank you so much for your 5-star review! We're happy to hear our awesome technician Lee sorted all your tech issues and did so expertly! Thanks again for your kind words.

Posted 1 week ago

“very knolageble very polite good service”

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Posted 1 week ago

Hi Harry! We're chuffed to hear you found our service knowledgable, accommodating and overall good. We appreciate your feedback. Thanks again.

Posted 1 week ago

“What I required was delivered and some enhancements suggested by Weonsuk were made. Totally happy with the sevice I received.”

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Posted 1 week ago

Hi Brendon! Thank you for your 5-star review. We're happy to hear your expectations were met and then further exceeded by our technician Weonsuk. It's great you were happy with the overall outcome of our service. Thanks again for your kind words.

Posted 1 week ago

“Late as wrong address loaded to GPS. But not a problem for me today as allocated the mng to be home”

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Posted 1 week ago

Hi Carol! Thank you for your 5-star review! We're sorry to hear about the mix up of addresses, but we're glad that everything worked out in the end. Thanks again.

Posted 1 week ago

“Great service. Chance was very helpful and would use again”

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Posted 1 week ago

Hi Pat, thank you for your 5-star review! It's awesome to hear, with thanks to our awesome technician Chance, that you found our service great! Thanks again for your kind words.

Posted 1 week ago

“Jared was a lifesaver. We had a very frustrating problem with our daughters Chrombook and a app called family link that limited access for doing school work. Jared figured it out and now daughter has full access and very happy. Jared stayed calm, was professional and very easy to get along with. Highly recommend Geeks on Wheels! Thank you.”

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Posted 1 week ago

Hi Ange! Thanks for your awesome 5-star review! We're so glad our technician Jared could sort out the issue and get everything working smoothly for your daughter. It’s great to hear he made the process easy and stress-free! Do let us know if you ever need a hand with anything else! Thanks again.

Posted 1 week ago

“We purchased a new laptop and Ashvin came and set it up for us at a time that suited us. He did a great job as usual. Well done”

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Posted 1 week ago

Hi Trev and Lynda! Thanks for your 5-star review! We're glad our technician Ashvin could set up your new laptop at a convenient time and provide his usual great service. Thanks again!

Posted 1 week ago

“Expert advice was provided in a very efficient and easy manner. Two computers were checked and passed "fit" in about 2 minutes. A vbery smooth service operation.”

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Posted 1 week ago

Hello! Thank you very much for your 5-star review! We're glad you found our service efficient and easy. It's great to hear your computers got the all-clear so quickly! If you ever need anything else, we're here to help. Thanks again.

Posted 1 week ago

“Amazing service. Quick and friendly with great advice.”

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Posted 1 week ago

Hi Janet! Thank you for your 5-star review! We're chuffed to hear that you find our service timely, accommodating and overall amazing! Thanks again for your kind words.

Posted 1 week ago

“Weonsuk delivered excellent service and was friendly and helpful. He made sure we understood what we were doing with the new laptop. I would highly recommend him”

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Posted 1 week ago

Hi Sandra! Thanks so much for your kind words and 5-star review! We're glad to hear that our technician Weonsuk provided excellent service and made sure you felt confident with your new laptop! Thanks again.

Posted 1 week ago

“Fast & awesome service”

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Posted 1 week ago

Hi Vicky! Thank you for your 5-star review! It's great to know you find our service timely and overall awesome! Thanks again.

Posted 1 week ago

“Sorted my printer issue with prompt and efficient service. Thank you.”

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Posted 1 week ago

Hello! Thank you for your 5-star review and kind words. You're very welcome! We're glad we could get your printer sorted quickly. Thanks again.

Posted 1 week ago

“Unlike the telephone Geek that failed to sort the issue after close to 40 mins plus on the phone a few days ago, then gave up, JackM arrived when expected, sorted the issue within minutes, was happy to give advice and did a health check and a couple of other tasks with little or no effort. Good visit. The below relates ONLY to the visit by JackM, NOT to the previous telephone 'helper'.”

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Posted 2 weeks ago

Hi Bob! Thank you for your 5-star review! We're sorry our helpline technician wasn't able to resolve the issue, but it's great to hear that our mobile technician Jack got everything sorted and provided some extra assistance. While our helpline team does have limited time per call, some tech issues just need a hands-on approach—and we're glad Jack was there to help! Thanks again for sharing your experience, Bob!

Posted 1 week ago

Geeks on Wheels is rated 4.8 based on 6,775 reviews