Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,554 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,554 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Ryan W. Very knowledgeable & patient setting up my system. Explained the what & why as he worked. FT Dec 2024”

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Posted 1 week ago

Thank you for the 5-star review and feedback of Ryan's service, we hope to help in the future should you require it.

Posted 1 week ago

“Excellent service yesterday provided by BrndonH. He very quickly identified and fixed the problem that we had reported and also noted and fixed a couple of other issues that will provide us with a better user experience.”

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Posted 1 week ago

Hi there, thank you for the 5-star rating and kind review of Brandon's service. It's great to hear he was able to not only fox the original issue but also provide some other fixes to improve your overall tech experience. Thank you once again.

Posted 1 week ago

“Problem fixed”

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Posted 1 week ago

Hi Chris! Thanks for leaving us a review. Our technician who closed the ticket thinking all was okay will contact you shortly to address the ongoing issue. Since he hadn't heard from you, he was under the impression that your issue had been resolved. He will contact you today to reopen the case.

Posted 1 week ago

“Prompt ,efficient ,friendly service.”

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Posted 1 week ago

Thank you for the kind words and 4-star rating!

Posted 1 week ago

“Very good phone manner when calling for assistance and booking a field visit to my home. Only had to wait less than 3 minutes to be answered. Carlos called this morning and sorted 6 issues with my computer in a relaxed way and explained in "my language" what he was doing. A talented bright young fellow.”

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Posted 1 week ago

Hi David, thanks for the thoughtful 5-star review. We'll pass on your kind words to Carlos and are glad to hear he was able to get through a list of tech troubles while explaining them without the jargon. Thanks again and we look forward to assisting in the future should you need it!

Posted 1 week ago

“Excellent service, rapid response to an urgent call. Justin extremely helpful and gave information in clear terms easy for non tech people to understand. Thank you”

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Posted 1 week ago

Hi Mary, thanks for taking the time to leave us a review of your recent experience. We always strive to provide tech advice and support without the jargon, so it's great to hear Justin did just that. Thanks again for the feedback and we hope to help in the future should you need it.

Posted 1 week ago

“The agent who came to fux my laptop,Mr. Vivek is the best. He is so talented and experienced person. Highly recommended. Thank you vivek and thank you Geeks on wheels Dulini De Vass”

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Posted 1 week ago

Hi Dulini, thank you for the glowing 5-star review of Vivek and his services. We always aim to give our customers the best possible experience. Thanks again for the review and recommendation!

Posted 1 week ago

“Alex was very clear in her explanations to a non-geek. Really appreciated quick result and good advice.”

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Posted 1 week ago

Hi Barry, thanks for the lovely 5-star review. We're stoked to hear that Alex not only resolved your tech troubles but also provided clear explanations. Thanks again!

Posted 1 week ago

“Efficient, friendly, approachable. Work on what the Client needs”

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Posted 1 week ago

Hi Dale! Thank you for your 5-star review! We're so pleased to hear you found our service efficient, friendly, and focused on your needs. It’s always our goal to work closely with our clients and provide exactly what they’re looking for. Your feedback means a lot to us, thanks again!

Posted 1 week ago

“professional,friendly, giving expert advice.”

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Posted 1 week ago

Hi Lynette, Thank you for the 5-star rating Lynette! We're glad we could help.

Posted 1 week ago

“Amandeep was thorough and respectful. Corrected everything on my list”

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Posted 1 week ago

Hi Helen! Thank you so much for your kind 5-star review! We're glad to hear our technician Amandeep provided thorough and respectful service and took care of everything on your list! We're just a call away should you need any future tech help! Thanks again!

Posted 1 week ago

“very with Angus”

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Posted 1 week ago

Hi Janet, thank you so much for your 5-star review! It's awesome to hear our technician Angus delivered service that made you happy! Thanks again!

Posted 1 week ago

“Jack arrived on time, quickly identified the issue and then found a solution. Efficient and professional. Can't ask for much more!”

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Posted 2 weeks ago

Hi Kevin! Thank you for the great feedback! We're glad Jack was able to quickly identify the issue and find a solution efficiently. We appreciate your kind words and are always here if you need us again!

Posted 2 weeks ago

“Very happy with the service JacobD gave us. He listened to what we were asking for and gave us solutions that are easy for us to understand. He is very pleasant to deal with”

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Posted 2 weeks ago

Hello! Thank you for your kind feedback! We're so glad our technician Jacob was able to listen to your needs and provide easy-to-understand solutions. We look forward to being of service again soon, thank you!

Posted 2 weeks ago

“Aaron is fantastic - explains things well and does the job quickly. No supprises aqnd the bill structure is very clear. I will call these guys every time. Russell.”

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Posted 2 weeks ago

Thank you, Russell, for your 5-star review! We're so glad to hear our technician Aaron made things clear and efficient for you. Transparent service with no surprises is exactly what we strive for! We appreciate your support and look forward to helping you anytime you need us.

Posted 2 weeks ago

“Thanks very much for the excellent service. Timely and thorough!”

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Posted 2 weeks ago

Hi Ruth, thank you so much for your 5-star review! We're chuffed to hear you found our service excellent, timely, and thorough—exactly the qualities we aim to deliver every time! We truly appreciate your kind words and your support.

Posted 2 weeks ago

“Alex was great. Checked computers and immediately found the problem. Looked at other issues and explained everything to me in an uncomplicated and pleasant way. Very pleased with the service received.”

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Posted 2 weeks ago

Hello! Thank you for sharing your experience! We're so glad to hear Alex was able to quickly pinpoint the issue and explain everything clearly. Providing helpful, straightforward service is what we strive for. We appreciate your kind words and look forward to assisting you again whenever needed!

Posted 2 weeks ago

“We were very pleased with Paikeas visits, it was considerable work under trying circumstances at a busy time of year and would thoroughly recommend him. Thankyou.”

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Posted 2 weeks ago

Hi Lynne, thank you so much for your kind review! We're happy to hear you were pleased with Paikea's visits. We always strive to deliver great service, even during busy times, and your recommendation means a lot to us. If you ever need assistance again, we’ll be happy to help!

Posted 2 weeks ago

“AlexJ attended. Extremely proficients-listened to my issues.. No criticism on my ignorance.. supportive attitude. Fixed the problem--gave explanations-recommended future maintenance practice as recorded. excellent service. Many Thanks MAF”

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Posted 2 weeks ago

Hi Mary-Anne, thank you so much for your thoughtful review! We’re happy to hear Alex provided excellent service with a supportive and helpful approach. Listening, explaining, and offering guidance are all part of our mission to make tech simple and stress-free. We appreciate your kind words and look forward to assisting you again whenever needed!

Posted 2 weeks ago

“Job well done. Only complaint - computer left in a slightly different state from usual, which I had to straighten out myself. Nothing wrong, just a bit different condition from my usual.”

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Posted 2 weeks ago

Hi Ron, thank you for your feedback! We’re glad you were happy with the service overall, and we appreciate you letting us know about the small changes. If there’s anything we can do to help make things feel more familiar next time, please don’t hesitate to reach out!

Posted 2 weeks ago

Geeks on Wheels is rated 4.8 based on 6,554 reviews