Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,634 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,634 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Service”

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Posted 1 week ago

Hi Bridget, thank you for your 5-star review! We're happy to hear you found our service fantastic!

Posted 6 days ago

“Fabulous service”

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Posted 1 week ago

Hi Sandy, thank you for your 5-star review! We're happy to hear you found our service fabulous!

Posted 6 days ago

“Vivek has just left and we can confidently say he was the most helpful, knowledgeable and friendly tech we have ever welcomed into our home. Nothing was too much trouble and he listened to what we required and everything was done to our satisfaction. He and the business are highly recommended!”

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Posted 1 week ago

Hi Dot! Wow, thank you for your very kind review! We're so glad to hear that our technician Vivek provided you with such a helpful and friendly experience with Geeks on Wheels. We'll be sure to share your kind words with him—we know he'll really appreciate it! If you ever need anything else, we're always here to help. Thanks again.

Posted 6 days ago

“Accessed remote support. The service was excellent. Will use again.”

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Posted 1 week ago

Hi Alison, we're glad you had a great experience with our remote support service and will be happy to assist again in the future!

Posted 1 week ago

“I had Aman come to help me with the computer. He phoned in advance to say when he would arrive. Then when he did, he answered all my questions and made things easy for me -like putting the computer icon for Backup, on the main screen. Answered the question if our computer was compatable for Windows 11. NO. But said the smaller lap top we have for travel, would do the job. Very helpful. No question went unanswered. Thanks”

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Posted 1 week ago

Thank you for the thoughtful and detailed review. We're thrilled to hear what a great job Aman did while helping with your computer. We always aim to answer every question our customers have along the way, and it sounds like Aman did just that. Thank you once again!

Posted 1 week ago

“As usual good service with friendly and competent Technician who explains what he is doing and why”

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Posted 1 week ago

Hi Jan, thanks for the 5-star review. It's great to hear such positive feedback and we hope to help in the future should you need it!

Posted 1 week ago

“Angus was amazing! He was professional, friendly and very helpful. I would highly recommend him. I also found the people on the phone were great. I will definitely use Geeks on Wheels again.”

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Posted 1 week ago

Hi Adrianne, thank you for taking the time to leave us a review. We appreciate your recommendation and will pass on your kind words to Angus.

Posted 1 week ago

“Very impressed with the service and patience whilst setting up some programs and explaing each step. Tom was a very IT knowlwedgeable young man who was very efficent.”

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Posted 1 week ago

Hi Dayle, thanks for the review and 5-star rating! Tom is an asset to the team and we'll be sure to pass on your kind words. It's great to hear he not only got you set up, but also provided explanations along the way. Thanks again!

Posted 1 week ago

“Always friendly, polite, patient and efficient. Highly recommended. Jacob saves me a lot of time doing the set up or whatever.”

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Posted 1 week ago

Hi Jenny, thank you for your 5-star review! We're so glad our technician Jacob could save you time and make things easy. We appreciate your recommendation and are always happy to help!

Posted 1 week ago

“Ben was very helpful, thanks so much!”

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Posted 1 week ago

Hi Susan, thank you for your 5-star review! It's great to hear our technician Ben was helpful with your tech issues. Thanks again.

Posted 1 week ago

“Dean was extremely helpful in sourcing and setting up our new server.”

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Posted 1 week ago

Hi Julie! Thanks for your 5-star review! We're glad Dean could help with sourcing and setting up your new server. If you ever need anything else, we're here to help!

Posted 1 week ago

“efficient , polite , listened to my story, fixed the difficulties I was having and gave the computer a thorough check over and assured me all was functioning as it should.will be happy to use same service again.”

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Posted 1 week ago

Hello! Thank you for your kind words! We're glad we could sort out the difficulties you were having and give your computer a proper check-up. It’s great to hear you felt listened to and reassured. We’d be happy to help again anytime! Thanks again.

Posted 1 week ago

“I had lost all connection to my internet, broadband etc. Ryan from Geeks on Wheels came and found out what the problem was and fixed it in a very quick manner. He was thorough and very knowledgeable explaining everything to me with his notes etc. I would recommend Ryan and Geeks on Wheels again.”

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Posted 1 week ago

Hello! Thanks for sharing your experience! We're so glad our technician Ryan was able to get you reconnected quickly and explain everything along the way. We appreciate the recommendation and are always here if you need us again!

Posted 1 week ago

“Easy contact, prompt response. Stephen was knowledgable, identified and sorted issue in no time.”

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Posted 1 week ago

Hi Nerida, thanks for your 5-star review! We're glad to hear our technician Stephen was able to quickly sort out the issue for you. If you ever need more tech help, we're just a call away! Thanks again.

Posted 1 week ago

“Vivek did a very good job on my computer,he knew what he was talking bout”

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Posted 1 week ago

Hi John! Thanks for your 5-star review! We're glad to hear our technician Vivek took great care of your computer. If you ever need more tech help, we're just a call away!

Posted 1 week ago

“Great service & very trustworthy team. AnthonyC was very efficent, knowledgable & helpful with showing how computer & laptop were working. Highly recommend Geeks on Wheels.”

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Posted 1 week ago

Hi Tisha! Thanks so much for your kind words! We're glad to hear our technician Anthony provided great service and helped you out with your computer and laptop. We appreciate the recommendation! Thanks again.

Posted 1 week ago

“Great prompt service”

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Posted 1 week ago

Hi Colin, thank you for your 5-star review and kind words! We're glad you find our service timely and great!

Posted 1 week ago

“Great service, thanks Ryan.”

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Posted 2 weeks ago

Hi Tania, thank you for your kind 5-star review. We'll be sure to pass along your thanks to our technician Ryan. Thanks again.

Posted 1 week ago

“your technician was awesome, explained to me what he was doing and why”

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Posted 2 weeks ago

Hi Peter! Thanks for your great feedback! We’re glad to hear our technician took the time to explain everything clearly. If you ever need more help or have any questions, we’re always here! Thanks again.

Posted 1 week ago

“An excellent service that got straight to the cause of my problem. Not only was my issue addressed in every respect in s friendly and respectful manner but my whole system and computer was speedily checked and adjusted for me. Ongoing advice was given and also an assurance of help being readily available for any subsequent problems that may arise.”

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Posted 2 weeks ago

Hi Robin! Thank you for your kind words and 5-star review! We're so glad we could quickly identify and resolve the issue for you while also giving your system a thorough check. Providing ongoing support and advice is all part of what we do, so if you ever need anything else, we're always happy to help!

Posted 1 week ago

Geeks on Wheels is rated 4.8 based on 6,634 reviews