Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,449 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,449 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed. Aaron was great and I felt comfortable asking the ‘dumb’ questions!! Thank you”

Helpful Report

Posted 1 week ago

Hi Robin, thank you for your 5-star review! We're happy to hear that our technician Aaron made sure you felt comfortable. We understand that technology can be complex, so it's crucial to us that our technicians can explain things in a way everyone can understand! Thanks again!

Posted 1 week ago

“Arrived when they said they would. Jakob was very pleasant and expalined in clear language what he was doing”

Helpful Report

Posted 1 week ago

Hi Wayne, it's great to hear you found our service timely and that your technician Jacob was pleasant and accommodating. Thank you so much for your 5-star review and feedback!

Posted 1 week ago

“Vaughn did an outstanding job of setting up my new Laptop & explaining evertyhing. Much appreciated. Pehi 0274 901046”

Helpful Report

Posted 1 week ago

Hi Pehi, thank you for your 5-star review! We're glad to hear that Vaughan explained everything clearly and got your new laptop set up! Thanks again, and enjoy your new setup!

Posted 1 week ago

“I have found them to be prompt, knowledgeable and polite every time I have used this service”

Helpful Report

Posted 1 week ago

Hi Fenn, thank you for your 5-star review! It's awesome to hear that our service has consistently met your expectations. Your kind feedback means a lot to us. Thanks again!

Posted 1 week ago

“Very helpful ad friendly technicians. Ben, who I had today, was a pleasure to be with”

Helpful Report

Posted 1 week ago

Thanks a ton for your 5-star review! We're happy to hear that so far you've found all our techs helpful and friendly. We'll be sure to pass along your kind words to Ben! Thanks again!

Posted 1 week ago

“What great service! The technician listened carefully to what we required in a new computer system. We were presented with options and, once we selected what we wanted, GoW built us a new computer and installed it along with a new printer. It was all done promptly, at a very reasonable price, and with no problems. We are delighted.”

Helpful Report

Posted 1 week ago

Hi Stuart, thank you for your 5-star review and kind feedback. It's essential to us that our technicians listen effectively to our customers' needs and accommodate them as much as possible. We're so happy to hear you're delighted with our service. If you need tech help in the future, we're just a call away.

Posted 1 week ago

“Always helpful and friendly”

Helpful Report

Posted 1 week ago

Hi Juliana, not only do we prioritise fixing your tech issues, but it's also crucial to us that our technicians are helpful and accommodating. So, we're super happy to hear you've consistently experienced this level of service. Thank you so much for your 5-star review and feedback!

Posted 1 week ago

“I am very pleased I contacted Geeks on Wheels to sort out some issues I was having with my computer and software. The technician who turned up, Tom Mingins, was very helpful and professional. I will not hesitate to consult Tom again in the future if a problem arises. Thanks Tom.”

Helpful Report

Posted 1 week ago

Hello! Thank you for your 5-star review. We're happy to hear our awesome technician Tom was helpful and professional in sorting out your computer issues. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 week ago

“Very happy with the service Angus provided in relation to the new computer installation”

Helpful Report

Posted 1 week ago

Hello! Thank you for your 5-star review! It's awesome to hear our technician Angus got your new computer installed for you. Enjoy your new set-up! Thanks again for your feedback!

Posted 1 week ago

“From making appointment to paying account very good service”

Helpful Report

Posted 1 week ago

Hi Barry, we aim to provide top-notch service from start to finish, so we're really glad to hear you experienced that. Thanks so much for your feedback and 5-star review!

Posted 1 week ago

“Arrived on time. Fixed the problem. Very efficient and knowledgeable. Information asked for delivered in language suitable for 77 year old computer illiterate lady!”

Helpful Report

Posted 1 week ago

Hi Margaret, thank you for your 5-star review. We're very happy to hear your experience with our service was timely, efficient and most importantly accommodating. We're just a call away should you need any tech help in the future! Thanks again!

Posted 1 week ago

“BenV is an enthusiastic tech with a comprehensive knowledge of his craft. He dealt with my problems efficiently, gave me some great tips and was patient with my questions.”

Helpful Report

Posted 1 week ago

Hello! Thank you for your kind words and 5-star review. We're happy to hear that our technician Ben consistently maintains an enthusiastic, efficient, and patient approach to resolving tech issues. We will certainly share your compliments with him. Thanks again!

Posted 1 week ago

“Excellent service from Anthony”

Helpful Report

Posted 1 week ago

Hi Janice, thank you for your 5-star review. We're pleased to hear you find our service excellent, with many thanks to our awesome technician Anthony! We're just a call away should you need any tech help in the future!

Posted 1 week ago

“James was very efficient. Solved my problem effectively and well”

Helpful Report

Posted 2 weeks ago

Hi John, thank you for your 5-star review. We're happy to hear that our technician James solved your tech problem competently! We're just a call away should you need tech help in the future. Thanks again!

Posted 1 week ago

“Tom was knowledgeable, 'on the ball', answered all my questionds and went about his work in a very efficient and professional way,”

Helpful Report

Posted 2 weeks ago

Hi Michael, thank you for taking the time to leave us a review! We're stoked that Tom was "on the ball" and got everything professionally sorted for you. Thanks again and we hope to help you with any tech troubles you may have down the line.

Posted 2 weeks ago

“we are really happy for the service to help us with our laptops Rob was excellent explain thing really well if need help again wewill call Geeks for sure cheers Alexis”

Helpful Report

Posted 2 weeks ago

Hi Alexis! Thank you so much for the kind review we are thrilled to hear Rob was able to help with anything and get it all sorted, we will pass on your kind feedback to him. Thanks again and we look forward to assisting in the future should you need it.

Posted 2 weeks ago

“Fantastic service. Explained everything that he was doing and advised on how to prevent future problems”

Helpful Report

Posted 2 weeks ago

Hi Alison, thanks so much for your 5-star review! We're glad everything got sorted out and that you got some handy tips to avoid future tech problems. Thanks again!

Posted 2 weeks ago

“Jacob rang to say when he would arrive. Was on time. Friendly and helpful.”

Helpful Report

Posted 2 weeks ago

Hi Craig, thank you for your 5-star review! It's awesome to hear your experience with our service was timely and accommodating. We're just a call away should you need tech help in the future!

Posted 2 weeks ago

“I can always rely on the Geeks. They are professional and efficient and get the job done without fuss. Thank you, Geeks. Don't be 'up the creek' without a Geek!”

Helpful Report

Posted 2 weeks ago

Hi Moya! Thank you for your 5-star review! We're happy to hear that you can rely on our service for your tech needs. Your kind words mean a lot to us, and we're glad we're meeting your expectations! Thanks again!

Posted 2 weeks ago

“Very pleased with printer he delivered and he spent time showing me how it works!! Alison Simonsen”

Helpful Report

Posted 2 weeks ago

Hi! Thank you so much for your 5-star review! We're happy to hear that our technician was able to help you set up your new printer and even guide you through how it works. Enjoy your new printer, and thanks again for your kind words!

Posted 2 weeks ago

Geeks on Wheels is rated 4.8 based on 6,449 reviews