Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Geeks On Wheels for quite a while now and would not be without them! They are knowledgeable, patient and very helpful...”

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Posted 2 years ago

“Fantastic outcome from Judah's help on my issue, I've wasted many weekends trying to fix it myself but to no avail, it brought me tears of joy to see it sorted in under an hour!”

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Posted 2 years ago

“Great communication, short waiting time for appointment, job done exceeded my expectations.”

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Posted 2 years ago

“I am very happy with a job well done”

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Posted 2 years ago

“Great service from Yuri, very friendly and ensured all our needs were met.”

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Posted 2 years ago

“So pleased with both the phone and live help from Geeks on wheels today. Helpful, efficient young men who have given me back a fully functioning computer and printers without me having to leave home!”

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Posted 2 years ago

“Harry, was helpful, polite and patient with myself and my mother who is 86. Solved the problem with tv and looks like we got to the bottom of the problem with Amazon. Thanks”

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Posted 2 years ago

“I was very satisfied with the way Jared dealt with my questions.It will help me use internet banking”

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Posted 2 years ago

“Prompt & friendly service; solved my problems & answered questions. Completely met my expectations”

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Posted 2 years ago

“great service would recommend.”

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Posted 2 years ago

“Vaughan was very knowledgeable, quiet and efficient. A nice nice guy. He was almost disappointed that he fixed my problem in only nine minutes (!) Thanks GoW. Ian Garmey”

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Posted 2 years ago

“As a person who has no formal IT education and operates a laptop on a trial and error basis, I often find myself in IT trouble. I found the service experience great. The current issue was solved and I was advised of upcoming issues. I now have more confidence using the laptop and will use Geeks on wheels again.”

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Posted 2 years ago

“Justin installed my printer for me. My last one had died. It was complicated but he did it!”

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Posted 2 years ago

“Rein was not the person we had booked, however we found him a very pleasant substitute and very knowledgeable and able to sort our issues.”

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Posted 2 years ago

“Absolutely superb - on time, fast, knowledgable, trustworthy advice, great service.”

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Posted 2 years ago

“Excellent proactive attitude and work - thanx Justin”

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Posted 2 years ago

“Wonderful service new his stuff friendly and completed all tasks”

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Posted 2 years ago

“Very satisfied with the service. I’m coming up 80 and not very computer lierate but”

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Posted 2 years ago

“None of the issues on the invoice notes are sorted. Please send a tech again asap”

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Posted 2 years ago

Hi Ash. It’s disappointing to hear of your frustrations. It looks like you have an appointment booked for a tech to come back out and have a look at the issue again. If the delay on their availability is too long then please call through to our call centre on 0800 424335 and ask if our helpline team could give you a call to have a look into the issue for you.

Posted 2 years ago

“Mike was great. He fixed my problems and was really patient.”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews