Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,784 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The problem that prompted a visit by Geeks on Wheels was quickly and efficiently resolved. There was also a general clean up with updates of various files. It was an efficient and courteous service.”

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Posted 5 months ago

Hi Dennis, thank you for the kind review and 4-star rating. We're stoked to hear that your initial tech problem was solved quickly and efficiently with time for some updates and a general clean up. Thanks again!

Posted 4 months ago

“Chance came to check out my MacBook this week and proved very knowledgeable and helpful. Gave me good advice which helped me to consider my next move, no pressure of any sort.”

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Posted 5 months ago

Hi there, thanks for the great feedback, we will pass on your kind words to Chance and are glad to hear he could assist in checking your device and providing some advice. We hope to help in the future should you need it!

Posted 5 months ago

“This was not a satisfactory service. We booked a professional service for a very simple thing, Parental control. The tech was looking online almost step by step to set the required service. He had a very limited knwledge and the fact that he has to refer to his tab to find the solution online. Seems like he has never done Parental Controls set up before.”

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Posted 5 months ago

Hi Kanwal, we are sorry to hear you have had this experience. One of our managers will look into why you have had this experience and reach out to you as soon as possible to come to a resolution.

Posted 5 months ago

“I was in need of some quick assistance to tidy my computers and the whole job was done very safely and thoroughly, and I am very happy with the status of my information centres now and relieved to know such assistance was available so soon. Thank you Geeks for such friendly help.”

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Posted 5 months ago

Hi there, thank you for taking the time to leave us such a kind and positive review. We are glad to hear our technician was able to assist and get everything sorted for you! We look forward to helping again in the future.

Posted 5 months ago

“Angus provided excellent service. Friendly with a pleasant manner. Options well explained. I am very happy with the result.”

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Posted 5 months ago

Hello, thank you for your 5-star review! We're pleased to hear that our awesome technician Angus provided a result you're happy with. Thanks again for your feedback!

Posted 5 months ago

“Fast and efficient service. Jack was friendly and helpful. I will defintely recommend Geeks on Wheels to my friends.”

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Posted 5 months ago

Hello, we're happy to hear our technician Jack was friendly and helpful. Thank you for your 5-star review and recommendation!

Posted 5 months ago

“Excellent friendly service as has been the case in the past. Thank you.”

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Posted 5 months ago

Hi Roger, thank you for your 5-star review! We're very glad to hear you find our service consistently excellent and accommodating. We're just a call away should you need tech help in the future. Thanks again!

Posted 5 months ago

“Excellent service and excellent technician. Very impressed with professionalism of Geeks on Wheels staff.”

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Posted 5 months ago

Hi Wendy, we're happy to hear you found our service excellent and our team highly professional. Thank you very much for your 5-star review and kind words!

Posted 5 months ago

“Tom did what I asked him to do and also helped with things I didn't know about. Very pleasant young man. More than happy with his work. Julie 443124”

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Posted 5 months ago

Hi Julie, thank you for your 5-star review. We're glad to hear our technician Tom was able to assist you with your immediate tech issues and also help with some others as well. Thanks again for your kind words, we'll be sure to pass along your feedback to Tom!

Posted 5 months ago

“Tom was brilliant. Called before arrival very courteous and polite. Gave him the information he needed and he ran with it! Exceeded my expectations. Very happy in his work and had great things to say about his employer and team behind him. Highly recommend. Wouldn't hesitate to use them again.”

Geeks on Wheels 5 star review on 18th November 2024

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Posted 5 months ago

Hi Matthew, thank you for your 5-star review and kind words! We expect each of our technicians to go above and beyond for our customers, so we're chuffed to hear that Tom exceeded your expectations! We'll be sure to pass along your kind words to him, thanks again for your feedback and your recommendation!

Posted 5 months ago

“Fantastic service again. All mny questions answered Thank you, Rob, for your pinctuality, support,and clear explanations :) Lindi H”

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Posted 5 months ago

Hi Lindi, thank you for your 5-star review! We’re glad to hear you consistently experience high-quality service with us, thanks to our amazing technicians like Rob. We’ll be sure to pass along your kind words to him. Thanks again!

Posted 5 months ago

“Excellent knowledge. Great teacher. I strongly recommend the company for their service and knowledge and teaching ability.”

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Posted 5 months ago

Hi Trevor, thank you for your 5-star review. We believe it’s crucial not only to resolve your tech issues but also to extend some of our knowledge so you feel more confident with your tech moving forward. We're so chuffed to hear you had this experience. Thanks again for your feedback and recommendation!

Posted 5 months ago

“thank you for checking my computer is ud to date”

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Posted 5 months ago

Hello! Thank you for your 5-star review. No problem, always happy to help! Thanks for using Geeks on Wheels!

Posted 5 months ago

“Dean was very efficient with his service to us. We had very outdated tech and it was all replaced and talked through. We also have the option of going remote with him if we have any issues so thats awesome too. Nothing seems to be a problem if I need help, so Im stoked.”

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Posted 5 months ago

“My experience yesterday was very satisfactory and Carlos did a lovely job for me.”

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Posted 5 months ago

Hello, thank you for your 5-star review! We’re glad to hear you’re pleased with the outcome of Carlos’ visit. Thanks again!

Posted 5 months ago

“I was very impressed. Aaron was great and I felt comfortable asking the ‘dumb’ questions!! Thank you”

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Posted 5 months ago

Hi Robin, thank you for your 5-star review! We're happy to hear that our technician Aaron made sure you felt comfortable. We understand that technology can be complex, so it's crucial to us that our technicians can explain things in a way everyone can understand! Thanks again!

Posted 5 months ago

“Arrived when they said they would. Jakob was very pleasant and expalined in clear language what he was doing”

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Posted 5 months ago

Hi Wayne, it's great to hear you found our service timely and that your technician Jacob was pleasant and accommodating. Thank you so much for your 5-star review and feedback!

Posted 5 months ago

“Vaughn did an outstanding job of setting up my new Laptop & explaining evertyhing. Much appreciated. Pehi 0274 901046”

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Posted 5 months ago

Hi Pehi, thank you for your 5-star review! We're glad to hear that Vaughan explained everything clearly and got your new laptop set up! Thanks again, and enjoy your new setup!

Posted 5 months ago

“I have found them to be prompt, knowledgeable and polite every time I have used this service”

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Posted 5 months ago

Hi Fenn, thank you for your 5-star review! It's awesome to hear that our service has consistently met your expectations. Your kind feedback means a lot to us. Thanks again!

Posted 5 months ago

“Very helpful ad friendly technicians. Ben, who I had today, was a pleasure to be with”

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Posted 5 months ago

Thanks a ton for your 5-star review! We're happy to hear that so far you've found all our techs helpful and friendly. We'll be sure to pass along your kind words to Ben! Thanks again!

Posted 5 months ago

Geeks on Wheels is rated 4.8 based on 6,784 reviews