Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had Fred around today, He is the most helpful Tech I have ever encountered. Nothing was too much trouble and I would reccomend this guy to anyone needing computer assistance.”

Helpful Report

Posted 2 years ago

Hi Reg. Thanks for sharing your experience. Fred will be thrilled to hear your kind words. Your positive experience reaffirms our focus on customer satisfaction. We’re here to help in any way we can.

Posted 2 years ago

“Very pleased with Oliver, helpfull for a senior citizen.”

Helpful Report

Posted 2 years ago

Hi Betty. Good to hear you had such a positive experience. Thanks!

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Thanks for the review!

Posted 2 years ago

“Good service. Very knowledgeable staff. Pleasant and most helpful.”

Helpful Report

Posted 2 years ago

Hi Bill. Thanks for leaving us such a wonderful review.

Posted 2 years ago

“Fred did a brilliant job. Set up new computer, 3 printers connection to mobile devices, upgraded my whole wifi (with boosters he had in stock with him)... replacing my slow-as old snail modem! I have now got superfast connection not just throughout the house, but in my outdoor areas, workshop, the whole section !! I am delighted. Fast, efficient, so knowledgeable, helpful and polite Many thanks, score 20 out of 10 !! :)”

Helpful Report

Posted 2 years ago

Hi Sven. Thank you. Satisfied customers mean so much to us. Our technicians really value positive feedback and Fred is no exception. Great to hear your internet is all up and running so well. Thanks for taking the time to review our services.

Posted 2 years ago

“Excellent work by Yuri,solved all problems on tablet and phone.”

Helpful Report

Posted 2 years ago

Hi Alan. If you’re pleased, we’re pleased. Thank you.

Posted 2 years ago

“Harry was very efficient as he worked through the queries and issues we had. We've had Geeks help us over the year and would never consider anyone else!”

Helpful Report

Posted 2 years ago

Harry will be thrilled to hear your kind words. Thanks for the great review!

Posted 2 years ago

“Excellent , outstanding service”

Helpful Report

Posted 2 years ago

Thanks for sharing your experience.

Posted 2 years ago

“Punctual, friendly and efficient.”

Helpful Report

Posted 2 years ago

Thanks for sharing your experience.

Posted 2 years ago

“Our serviceman, Fred arrived on time, he was very professional, helpful and very pleasant. He sorted out all my problems. Very happy with the visit and the outcome. Thank you”

Helpful Report

Posted 2 years ago

Hi Joy. Thank you. Satisfied customers mean so much to us. Fred will be delighted with your feedback. We’re here to help in any way we can.

Posted 2 years ago

“Friendly, helpful service, no question left unanswered.”

Helpful Report

Posted 2 years ago

Good to hear you had such a positive experience. Thanks!

Posted 2 years ago

“Michael was excellent. Not only did he set me up with separate account on the laptop but gave me very clear tuition on use of the system. He gave very clear explanations and I now feel very confident. I did forget to remind him that I wished to put the calendar option on but will have a try at installing that on my own. Will contact the 0800 number if I cannot complete. Many thanks to him.”

Helpful Report

Posted 2 years ago

Hi Pamela. It’s incredibly satisfying to get such great feedback. We’ve passed this feedback onto Michael as it’s important he gets recognition for a job well done. If you do need any further help with the calendar please don't hesitate to call us! Thank you again.

Posted 2 years ago

“Kenton was punctual and vety helpful. Will use again as required”

Helpful Report

Posted 2 years ago

Hi Paul. Thanks for sharing your experience. We’re so pleased you rated Kenton's work. We’ll let him know.

Posted 2 years ago

“very easy session all problems sorted”

Helpful Report

Posted 2 years ago

Hi Kaye. GREAT feedback and thank you.

Posted 2 years ago

“Prompt 0800 service. Prompt at home service. Knowledgeable and polite technician. Willing to take the time to explain what was going on and to be patient whist answering all my questions - thank you Fred.”

Helpful Report

Posted 2 years ago

Hi Charles. We really appreciate feedback from our customers about their experience. Being prompt is certainly an important aspect of our service and we do our best to have as few wait times as possible. We’re here to help in any way we can.

Posted 2 years ago

“Harry was a very polite person and was excellent in his job”

Helpful Report

Posted 2 years ago

Hi Debbie. Thanks for sharing your experience. Harry will be thrilled to hear your kind words.

Posted 2 years ago

“I have learnt a lot today Yuri was very good at explaining things to me Topman thank you very much cheers”

Helpful Report

Posted 2 years ago

HI Ronda-Jean. Thank you for the great review! Yuri prides himself on giving our customers a great experience. Thank you again.

Posted 2 years ago

“We were exceptionally grateful that our multiple computer problems could be solved so speedily, efficiently and in such a friendly way, particularly given the pandemic. Always a pleasure to deal with you. Thanks again.”

Helpful Report

Posted 2 years ago

Good to hear you had such a positive experience. Satisfied customers make us smile. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“Very happy with my service today Harry was quick, on time (early in fact & called ahead to confirm if he could come earlier) Very knowledgeable & pleasant.”

Helpful Report

Posted 2 years ago

Hi there. We really appreciate feedback from our customers about their experience. It’s awesome to be able to help.

Posted 2 years ago

“Fred is an excellent computer technician.A top geek.We really appreciate his knowledge,understanding and patience with us.His explanations are clear and concise.Fred is friendly and very approachable.We know we are in safe hands with him. Thank you, Gary and Debra”

Helpful Report

Posted 2 years ago

Hi Gary. We’re thrilled to get such positive feedback. We work really hard to offer the BEST customer experience so thank you for your feedback. Fred will be thrilled to hear your kind words. Thanks for taking the time to review our services.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews