Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,543 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very grateful for the assistance and advice that we have received from Lafi. He is knowledgeable and courteous and a pleasure to work with. Many thanks”

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Posted 1 year ago

Hi Mimi! We are grateful for this wonderful review! We always want to ensure we get great people that we know we can trust in the homes of Kiwis up and down the country, so it's great to hear that Lafi fits that mold perfectly! Thank you for sharing your experiences with Lafi!

Posted 1 year ago

“Jesse was outstanding thanks; could not have been more proactive and helpful.”

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Posted 1 year ago

Hi Frank! We are proud to hear that you found Jesse to be outstanding for your work! He certainly is a great tech! Thank you for the review.

Posted 1 year ago

“I am again most impressed with Harry Orsbourne. Mr. Orsbourne has a relaxed and patient attitude with a Retired person, such as myself, who is not so well versed in how computers work. I will request Harry when my next problem arises. As it will. Marshall Dabb.”

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Posted 1 year ago

Hi Marshall! It's great to hear that Harry was such a superstar for you and your tech! We always love to hear how our techs go for our customers and so we are filled with pride that Harry was able to be patient and relaxed with you. We will be sure to share your comments with him. Thank you for the review.

Posted 1 year ago

“Justin was highly skilled and utilised his knowledge to work through the issues relating to the printer issues I was having. The printer was not recognising the wifi password and he worked through multiple options until he got it all connected again and working well.”

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Posted 1 year ago

Hi Kylie! Thank you for sharing your experience with Justin! We're happy to hear that he was persistent in trying to get your printer onto the WiFi until it was working for you! Thank you for the review.

Posted 1 year ago

“Excellent service from a very skilled Technician who knew his work, and explained his processes throughout the exercise”

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Posted 1 year ago

Hi Trevor! It's awesome to hear you had such a great experience with one of our technicians! We always want to make sure our techs have all the knowledge needed to be able to completely execute the job for our customers and we're so thrilled to hear this was the case for you! Thank you for the review!

Posted 1 year ago

“Great service very knowledgeable and helpfully in making the right choice for solving our Wi-Fi problem.”

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Posted 1 year ago

Hi Lisa! We're thrilled to hear that you got your WiFi problems solved! We always want to give you the right info so our customers can make an informed decision based on their options! We're glad to hear this worked out for you!

Posted 1 year ago

“Josh solved my problem.”

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Posted 1 year ago

Hi Doug! We're happy to hear that Josh was able to solve your problem! Thank you for the review!

Posted 1 year ago

“Regan was fantastic, I'm so impressed with her tech ability. She was so patent and explained everything in normal terms. Thank you Regan.”

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Posted 1 year ago

Hi Julie! Thank you for sharing your experience with Regan! We are really proud to have her on our team! Speaking in non-geek speak is important to us, to ensure that our customers understand what's happening and can be upskilled in their tech, so it's great to hear that she is doing that! Thank you for the review!

Posted 1 year ago

“David was very polite and extremely helpful showing me what he was doing and why. He also showed me other things I can do to make my life easier. He was very patient and I highly recommend him.”

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Posted 1 year ago

Hi Bets! We really appreciate feedback from our customers about their experience. David is a great technician and he certainly is a great help to our customers! He always loves sharing tips on how to improve the use of your tech, so that your life can be easier too! Thank you so much for the recommendations and the review.

Posted 1 year ago

“Very efficient and friendly, Chris K gave my computer a thorough check I am very pleased With the results and I would recommend Geeks on Wheels to my friends anytime , Mike carter.”

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Posted 1 year ago

Hi Mike! We are thrilled to hear that Chris K was a great help to you! We really appreciate the recommendations and if you ever need further help with any tech troubles, you know who to call!

Posted 1 year ago

“very good service on time only took 30 min helpful technician”

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Posted 1 year ago

Hi there! We are happy to hear your experiences! Whilst we hope that all our customers get the full value out of the hour, it is always nice to hear when a technician can solve the problem quicker! Thank you for the review.

Posted 1 year ago

“Thanks to Reagan for such awesome help with management today”

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Posted 1 year ago

Hi Sheryn! We are happy to hear you enjoyed Regan's visit, we will let her know this! Thank you for the review.

Posted 1 year ago

“Sam was very helpful setting up the SIM card & helping with other technical issues. Very patient & understanding.Took him awhile to find my place.”

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Posted 1 year ago

Hi Peter! Thank you for sharing your experiences with Sam! We're thrilled that you are sorted in your tech troubles and we are happy to help again if any further tech troubles arise! We will make sure that next time the directions are more clear to find your house!

Posted 1 year ago

“Excellent service, very professional approach. Kept us advised when held up in heavy traffic.Have recommended Geeks on Wheels to our neighbour.”

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Posted 1 year ago

Hi Marilyn, we are thrilled to hear you found our service excellent! We work hard to ensure that all our customers get top-level service when you book us through communication and knowledge! Thank you so much for the recommendations to your neighbour, and the great review!

Posted 1 year ago

“Great service as always”

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Posted 1 year ago

Hi Glenda! Thank you so much for your kind review!

Posted 1 year ago

“Knowledgeable, well organised and courteous the technician we had was good value.”

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Posted 1 year ago

Hi there! Thank you for sharing your feedback about our service! We greatly appreciate hearing back from our customers. If you ever need further tech support, feel free to give us a call!

Posted 1 year ago

“Tim was prompt, really helpful and super efficient in helping with a dead desktop and setting up Outlook on a new laptop and an existing laptop. Great to have everything sorted so easily.”

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Posted 1 year ago

Hi Linley! Thank you for sharing your experiences with Tim! We always want your experience to be nice and easy so that you don't need to feel any added stress to your tech troubles! Thank you again for the 5-star review!

Posted 1 year ago

“Great session Thank you Gillian”

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Posted 1 year ago

Hi Gillian! We're happy to hear you had a great session with our technician! Thank you for the review!

Posted 1 year ago

“Have been very impressed with Chris and his work on my computer”

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Posted 1 year ago

Hi Brian! We're happy to hear you were impressed with Chris' work! We will be sure to share this with him! Thank you for the review.

Posted 1 year ago

“So grateful for the service and very knowledgeable. Great personality.”

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Posted 1 year ago

Hi Sue! We appreciate the kind words about our service and techs! We always want to have great techs with great knowledge to ensure our customers get the best!! Thank you for the review.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,543 reviews