Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A knowledgeable technician, very pleasant you man and so helpful. Job well done with helpful and implemented recommendations to keep my computer and myself safe in cyber space.”

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Posted 6 months ago

Hi Annette thank you for your 5-star review and kind words. Awesome to hear that your technician not only assisted with your tech difficulties, but also provided some insight on how to safer in the digital realm. Thanks again!

Posted 6 months ago

“Alex is wonderful goes the whole nine yards to sort my computer problems Thank uou Alex Judy Toussaint”

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Posted 6 months ago

Hi Judy, going above and beyond is what we're all about, so we're chuffed to hear Alex exceeded your expectations while helping you with your computer issues. Thank you kindly for your 5-star review.

Posted 6 months ago

“Chris was polite and helpful”

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Posted 6 months ago

Hi Kirsty, thank you for your 5-star review. We're pleased to hear our technician Chris was accomodating with his recent visit. Thanks again!

Posted 6 months ago

“Once again excellent friendly service. Very Happy”

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Posted 6 months ago

Hi Bruce! Thank you for your 5-star review. Awesome to hear you continue to find our service valuable. Thanks again!

Posted 6 months ago

“very nice to deal with, the office lady and the young Man who came to sort my older computer.very patient and explained things to us older folks well. THANK YOU Jan”

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Posted 6 months ago

Hi Jan! We're very pleased to hear you've had a great experience with our service. It's important to us that we not only impart our technical expertise, but also explain it in a manner that's understandable for everyone! Thanks again for your kind words.

Posted 6 months ago

“Excellent service promptly and efficieintly delivered.”

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Posted 6 months ago

Hello! Thank you for your 5-star review and your kind words. We're more than pleased to hear you found our service excellent! Thanks again.

Posted 6 months ago

“Competent friendly and respectful”

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Posted 6 months ago

Hi Bridget! We’re thrilled to hear that you had such a positive experience with us and that you appreciated the qualities we strive to uphold. Thank you for your 5-star review.

Posted 6 months ago

“Excellent service and advise from Rob, fixed our problems and advied a better solution for anti virus, set it up and made sure everything was working according to expectations. Backup completed , couldnt be happier. Thank you.”

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Posted 6 months ago

Hi Steve, thank you for your 5-star review. Sounds like Rob went above and beyond to fix your tech problems, which is what we'd expect from all of our technicians. So, that's awesome to hear! Thanks again for your kind review.

Posted 6 months ago

“Aaron was very friendly & proffesional.Very helpfull while fixing a number of "minor" problems with my lap top”

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Posted 6 months ago

Hi Adrian, thank you for your 5-star review. Awesome to hear that our technician Aaron assisted you with your laptop difficulties in a friendly and professional manner. Thanks again!

Posted 6 months ago

“Ash did a great job working with the cellphone today.”

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Posted 6 months ago

Hi Michael, thank you for your 5-star review! Awesome to hear that our technician Ashvin was a great help with your smartphone. Thanks again!

Posted 6 months ago

“James' service was exceptional. He was very engaging and explained everything as he did his job. He complerted his work thorpughly and efficiently. Everything is working well.”

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Posted 6 months ago

Hi Gus! Thank you for your 5-star review. We’re delighted to hear that our new technician, James, is demonstrating the skills and qualities we value in all our Geeks on Wheels technicians. Thanks again for your kind words, very happy to hear your technology is working well.

Posted 6 months ago

“Geeks are Great”

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Posted 6 months ago

Hi Jim! Thank you for your kind words and 5-star review! Much appreciated.

Posted 6 months ago

“Helpful and was not patronizing in his explanations - didn’t make me feel stupid”

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Posted 6 months ago

Hi John, thank you for your 5-star review. Technology can be very complex, especially as it continues to evolve. So it's very important to us that our technicians can provide easy to understand and respectful explanations! So, we're so pleased to hear your technician upheld this standard. Thanks again for your kind words.

Posted 6 months ago

“Great experience - Rob was very patient and gave uncomplicated advice and instructions. Wouldn't hesitate to recommend or use this service again”

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Posted 6 months ago

Hi Diane! We're thrilled to hear about the great impression Rob left. Clear communication and patience are key qualities we value in our technicians, and it's wonderful to see Rob exemplifying them. Thanks for the 5-star review!

Posted 6 months ago

“ChrisK visited me today, as I was having an issue with finding my way around my new LapTop, in particular the Search function related to my emails. (I have Spark). Chris has visited me before, and fact set my new Computer and transferred/Duplicated all the programs and emails on my Tablet to my new Laptop. ChrisK sorted this issue oiut very quickly and checked everything else on my new Computer ChrisK is excellent and I would have no hesitation in highly recommending ChrisK that is in need of help with their Computer, whether it be a Desktop or Laptop Compiuter, including setting up a new Computer.”

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Posted 6 months ago

Hello Guy! Thank you for your 5-star review! We're very impressed to hear how our technician Chris K has consistently delivered exceptional service, effectively resolving your computer/laptop challenges each time. We'll be sure to pass along your kind words to him. Thanks again for your review and your recommendation of Chris!

Posted 6 months ago

“Sashika is knowledgeable, listened and presented options to my questions. This gave me confidence the work undertaken would deliver the results I expected. I am very satisfied with the work undertaken I also found Sashika genuine & polite - great personal qualities. I would highly recommend”

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Posted 6 months ago

Hello! Thank you for your 5-star review and kind words. We're so proud to hear that Sashika's skills and overall demeanour made you feel confident in the service we provide. And, furthermore we're over the moon that, in the end, you did receive the results you were hoping for! Thanks again, we'll be sure to share your kind words with Sashika.

Posted 6 months ago

“On time and efficient”

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Posted 6 months ago

Hi Alan, thank you for your review! We're pleased to hear you find our service prompt and efficient. Thanks again for your kind words.

Posted 6 months ago

“thank you chris for sorting out our comptr . quick and did every thing we had on time very easy to talk to , as seniors we were impessed with his recomed up dates,fine job geeks on wheels and chris”

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Posted 6 months ago

Hi Alan, thank you for your 5-star review and kind words. Awesome to hear that Chris provided a timely, efficient and impressive service for you. We'll be sure to pass this review along to him, thanks again!

Posted 6 months ago

“Generally good. To some extent, however, it does depend on the particular person sent to do the job - all are capable but some are more expert than others.”

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Posted 6 months ago

Hi Ron! Thanks for the review, our technician's areas of expertise varies from person to person, but we're glad you continue to find our service generally good! Thanks again!

Posted 6 months ago

“I have had 3 x appointments with technician Kit. He has been outstanding - customer service and knowledge. Incredibly helpful especially as I purchased a new Mac Book Pro which I hadn’t used previously. Kit is a delightful young man who sues knows his stuff. The service from Geeks on Wheels has been just wonderful and I am so appreciative.”

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Posted 6 months ago

Hi Sharon, thank you for your very thoughtful 5-star review! We're so pleased our relatively new technician Kitt is making such a positive impression with not only his tech skills, but also his people skills! Hopefully after Kitts visit you're feeling more confident with your brand new Mac Book Pro! We'll be sure to pass on your kind words to him. Thanks again!

Posted 6 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews