Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,534 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,534 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician was able to solve a number of complicated problems with my computer and achieved this with great results. Explained the process to rectify the problems as he went. Really pleased with the work undertaken and the advice regarding the replacement of windows 10 to windows 11. highly recommend this company.”

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Posted 6 months ago

Hi Bruce, thank you for the kind review. It's great to hear that the technician not only resolved the complicated problems you were facing but also explained the process and offered some helpful advice. Thanks for your recommendation!

Posted 6 months ago

“no oooooooo”

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Posted 6 months ago

Hi there, thank you for the 4-star review!

Posted 6 months ago

“Tim arrived promptly. He diagnosed the source of my connection problem, and fixed it within a very short time. There was still time available, so we did some tidying of my laptop. Tim explained things in an easy to understand way. I would definitely choose Geeks on Wheels first next time too.”

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Posted 6 months ago

Hi there, thank you very much for your feedback! We will make sure to pass on your kind words to Tim. It's great we were able to get you back up and running and we hope to assist with any tech issues in the future!

Posted 6 months ago

“Sashika was very pleasant and helpful.”

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Posted 6 months ago

Hi there, many thanks for the kind words and 4-star review!

Posted 6 months ago

“Fantastic ! They are Fantastic I have been living in a nightmare with bad security issues for weeks! Then I rang Geeks they gave me a quick appointment the technician Chris was so good,professional and explained It to me (who has a pet hate of modern phones / laptops etc ) in such away as I could understand the problems with my phone and Laptop ! Then proceeded to rectify the many problems and now its all done ! I can breath again ! With a sense of relief! Thank you so much Chris at Greeks on wheels .!”

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Posted 6 months ago

Hi there, it sounds like you got us in at the right time! Thank you so much for the lovely review, we are stoked to have been able to help get your security issues sorted allowing you to breathe again and use your technology the way you like to! We will pass on your kind words to Chris and thanks once again!

Posted 6 months ago

“Always find the Geeks pleasant & helpful.”

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Posted 6 months ago

Hi Daphne, thank you for the kind words and great review!

Posted 6 months ago

“Assistant Tim, was polite and very helpful. This company has assisted me well. Thank you.”

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Posted 6 months ago

Hi Andrea, thank you for the 5-star rating and kind review. It's wonderful to hear that you found Tim to be polite and helpful. we always aim to showcase these qualities when assisting our customers with their tech issues and will be sure to pass on your kind words!

Posted 6 months ago

“techo was excellent. guru”

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Posted 6 months ago

Hi David, that's awesome to hear! Thanks for the great review.

Posted 6 months ago

“Very happy with the service. Thanks Chris.”

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Posted 6 months ago

Hi there, thank you for the 5-star review we will be sure to pass on your kind words to Chris!

Posted 6 months ago

“Dean was great. So many problems he had to sort for us.”

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Posted 6 months ago

Hi Frank, thanks for the great review. It's wonderful to hear that Dean was able to get multiple tech problems sorted for you. We hope to help again in the future!

Posted 6 months ago

“Our support Geek, Ben, was friendly, helpful and very patient for a non-techy like me. He offered us a quick and cost effective solution and followed up with a call as he promised.”

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Posted 6 months ago

Hi Teresa, thank you for the 5-star rating and kind review. We're pleased to hear that Ben was able to get your technology issues sorted quickly and in a helpful and patient manner. We hope to assist with any future tech issues!

Posted 6 months ago

“Rob arrived exactly on time and clearly explained the costs before he got started. He sorted outthe computer glitch first, explaining as he went along, and then moved on to the printer and that is now just fine. he also sorted out the tangle of cords behind the desk and gave me a few very useful hints about Powerpoint - which I'll try to remember. Thank you.”

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Posted 6 months ago

Hi Barbara, thank you for taking the time to leave us such a nice review. It's great to hear that Rob was able to get your computer troubles sorted whilst explaining and offering some hints and tips along the way. Thanks once again.

Posted 6 months ago

“Chris was very knowledgeable and professional in his work Very affable and friendly Would like to thank him for his time and patience”

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Posted 6 months ago

Hi Gordon, we appreciate the kind review and 5-star rating. We'll be sure to pass on your thanks to Chris and are glad to hear he helped with your tech troubles in a patient and professional manner. Thanks once more!

Posted 6 months ago

“Alex came to resolve Outlook and Microsoft issues, was excellent in approach and in resolution. A job well done, thank you.”

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Posted 6 months ago

Hi Ken, thank you for the 5-star review and great feedback. We will be sure to pass on your kind words to Alex. It is great to hear that all your email and Microsoft issues could be resolved. Thanks again!

Posted 6 months ago

“Prompt, knowledgeable and got us sorted”

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Posted 6 months ago

Hi Mike, thank you for your 5-star review! We're so pleased to hear you had such a positive experience with our service. Thanks again!

Posted 6 months ago

“The Chap we have comes on time and then completely covers all the requirements we have. I was opening a new computor and required everything to go well. It did and I was absolutely stoked by the way it all went. I'm very very happy with the gentleman who spent about an hour going over everything.”

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Posted 6 months ago

Hi Clive, thank you for your 5-star review! We're so pleased to know that you consistently receive great quality every time you choose our service. Your continued satisfaction is our top priority! We really appreciate your kind words, thanks again!

Posted 6 months ago

“Geeks are always quick to respond and organise a person to come out. Kitt has been fantastic!!!”

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Posted 6 months ago

Hi Marilyn, thank you for your 5-star review. Awesome to hear that you continue to find our service efficient and timely, thanks to both our bookings team and, on this occasion, our technician Kitt! Thanks again.

Posted 6 months ago

“VERY HAPPY WITH THE SERVICE. ARRIVED ON TIME AND SORTED OUT ALL THE THINGS I ASKED HIM TO LOOK AT.”

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Posted 6 months ago

Hi Glenys, thank you for your generous 5-star review. We're so pleased to hear our service produced the results you were after! Thanks again!

Posted 6 months ago

“Job 431408 Thursday 20 June. We had Vaughan visit our home to do a WOF on our computer. He was very professional in his work and and great person to have help us. I won't mention that we are very primitive in our understanding of things electronic. Not only did Vaughan attend to the computer he also looked at our modem and expressed concern about it. We replaced it the same day. Needless to say we are very happy with you service - as always I must say. The computer runs much more efficiently than it did before Vaughan's visit. Many thanks Neal and Linda Taylor.”

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Posted 6 months ago

Hi Neal and Linda, thank you kindly for your 5-star review. It's so awesome to hear that our technician Vaughan went above and beyond to ensure you got the very best results from our service! Enjoy your improved computer and modem setup! Thanks again!

Posted 6 months ago

“Jared was excellent in dealing with our problem. He couldn't have been better in all respects. Thank you very much for your assistance.”

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Posted 6 months ago

Hi Amanda, thank you for your 5-star review. We're so pleased to hear that our technician Jared exceeded your expectations, ensuring you experienced the very best from our service! Thanks again!

Posted 6 months ago

Geeks on Wheels is rated 4.8 based on 6,534 reviews