Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,550 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,550 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, Rence arrived on time and fixed everything asked of him quickly and efficiently explaining everything he did along the way. Updated apps and virus protection where needed. Have used you guys for years and will continue to do so.”

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Posted 2 years ago

Hi Ken. If you’re pleased, we’re pleased. Thank you. Rence will be thrilled to hear your kind words. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very good service, very competent”

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Posted 2 years ago

Hi Simone. Thanks for sharing your experience.

Posted 2 years ago

“U.K. helped me a great deal, made the process very easy, thank you U.K. A very helpful and courteous person with lots of patience. Nice sense of humour. Merci! Gwenyth”

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Posted 2 years ago

Thanks for the feedback Gwenyth. We’ve passed this feedback onto UK as it’s important he gets recognition for a job well done. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“Arrived on time and was able to help with my computer queries. Explained things clearly which I appreciated. Thank you Mike P. :-)”

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Posted 2 years ago

Thank you for your review Alison! Your positive experience reaffirms our focus on customer satisfaction. Our technicians really value positive feedback and Mike is no exception. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Rhuben was very thorough and informative for what we needed done. Helpful and friendly.”

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Posted 2 years ago

Thanks Shane! We really appreciate your review!

Posted 2 years ago

“Very pleasant individual who finished his job very much to our satisfaction , although we would have expected it in a shorter time-frame.”

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Posted 2 years ago

Thank you for the review Brenda. It's great to hear we were able to help you out. We have been battling staffing levels with sicknesses from Covid so we really appreciate your patience with the appointment time-frame.

Posted 2 years ago

“Mike was on time, polite, and did efficient problem solving to set up my dual screens and webcam. GOW also takes away dead computers for HD wiping and then recycling at $10per item, which is great. Thanks Mike.”

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Posted 2 years ago

Thanks Amanda! Great to hear Mike was able to help you out!

Posted 2 years ago

“A very professional and efficient service.”

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Posted 2 years ago

Thank you for the 5-star review!

Posted 2 years ago

“Fantastic service, friendly and competent professionals thanks. Campbell”

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Posted 2 years ago

Thank you for the review Campbell! We really appreciate it.

Posted 2 years ago

“I was told Mike would be there at 4. He was. He was fantastic. Sorted me out in moving my computer gear. Absolutely no complaints from me. Jim”

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Posted 2 years ago

We do our best to arrive at the time we tell you at your booking! Great to hear that Mike was able to help you out, Jim. We look forward to helping you again in the future if you need us!

Posted 2 years ago

“Excellent service Weonsuk”

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Posted 2 years ago

Thanks for the review Elizabeth!

Posted 2 years ago

“Rein was very friendly and attentive. Very pleased with the service.”

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Posted 2 years ago

Thanks Elizabeth! Rein will be really pleased that you enjoyed his appointment! Thanks for taking the time to leave us a review!

Posted 2 years ago

“Always on time and very professional”

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Posted 2 years ago

You know it Roger! Thanks!

Posted 2 years ago

“THAT MAGIC WORD THAT LEAVES A CUSTOMER FEELING LISTENED TO, HOW WOULD -YOU- LIKE THIS COMPUTOR SET UP. IT FEEL BLOODY GOOD WHEN IT ALWAYS COMES BACK TO MY DESIDEING HOW,WERE,WHEN. THANK YOU RUBARN YOU MAKE IT PLEASABLE TO SPENT MONEY WHEN I HAVETO.”

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Posted 2 years ago

Thanks Graham! It's wonderful to hear when our customers enjoy their appointments. Reuben will be really pleased to hear that you appreciated his tailored appointment experience! We look forwarded to being able to help you again in the future.

Posted 2 years ago

“Rein was professional yet friendly - easy to talk to - knowledgeable and competent ... sorted problems I thought may not be 'fixable'”

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Posted 2 years ago

That's awesome to hear Dianne! Glad to hear Rein was able to work his magic and fix your unfixable issues!

Posted 2 years ago

“They gave me efficient service and were helpful and friendly in the process. They also listened to what I had to say and gave me important advice in the process. I'm happy with the result.”

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Posted 2 years ago

That's great to hear David! We do our best to tailor our appointments to our customer's needs and wants. Great to hear your technician was able to help you out as needed!

Posted 2 years ago

“Poul was very good at explaining what he had done”

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Posted 2 years ago

Thanks for the 5-star review for Paul. He will be proud!

Posted 2 years ago

“Had a lovely man today and all is going as it should. I’m so grateful to have had such professional help, 😊 thank you so much.”

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Posted 2 years ago

Thanks Joy! We are grateful to be able to provide help to such lovely customers! Thanks for the 5-star review

Posted 2 years ago

“Excellent service! Thanks Rein.”

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Posted 2 years ago

Thanks for the review!

Posted 2 years ago

“Friendly efficient service. Fixed the problem. Thanks”

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Posted 2 years ago

Thanks Johan! Glad to be able to help!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,550 reviews