Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JustinA was great. Did everything we asked with explanation. Highly recommend GeeksonWheels. Thanks Justin.”

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Posted 8 months ago

Hi Dianne, thank you for your 5-star review and your recommendation! We're very pleased to hear Justin not only fixed your tech issues, but also explained the process along the way. Thanks again!

Posted 8 months ago

“Vaughn did a great job on working out quickly what the problems were .. he was very thorough and knowledgeable. He not only fixed the problems, but did a full diagnostic check on the whole computer and did updates and clean ups which has given my lap top a "new lease on life"!!”

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Posted 8 months ago

Hi Nigel, awesome to hear that Vaughan not only solved your immediate tech problems but also ensured the overall health and performance of your laptop! We'll be sure to let him know about your kind words. Thank you very much for your 5-star review!

Posted 8 months ago

“Excellent, thank you for quick response and help after me eingrather stupid! VivekPai,very pleasant manner Joan.”

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Posted 8 months ago

Hi Joan, thank you for the 5-star review, we're glad to hear Vivek was able to get everything sorted for you and quickly!

Posted 8 months ago

“have great faith in Geeks as have always been there for me and don't leave me feeling like an idiot with my questions. Great people persons.”

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Posted 8 months ago

Hi Pauline, thank you for the positive feedback and 5-star review. We're all about taking people to a better place with their tech and explaining everything in plain English is a great place to start. Thanks again for the great feedback!

Posted 8 months ago

“Very happy with Chris - arrived on time explained everything to me I will recommend your service to all of my friends. Thank You Janice Kennedy”

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Posted 8 months ago

Hi Janice, thank you for the 5-star review! We pride ourselves on being able to explain tech issues in plain English, so are glad to hear you were happy with the service and will recommend us to your friends! Thanks again.

Posted 8 months ago

“Excellent service. Punctual, professional. Highly recommend to anyone. They are great.”

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Posted 8 months ago

Hi Pat, thank you for the wonderful review and 5-star rating. We're stoked to hear you rate our service so highly!

Posted 8 months ago

“Had never heard of them until a friend suggested them to me. Loved that all services are listed on the website as I had called multiple businesses and all were no help. Woman on phone was lovely and Donovan who showed up was very friendly, whole thing was quicker and easier than anticipated. Overall great experience and really helped me out.”

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Posted 8 months ago

Hi Rhiley, thanks for trying us out! We're glad to hear the experience from start to finish was a good one, and we appreciate the positive feedback and 5-star review. Helping out is what we're all about!

Posted 8 months ago

“Great service. He was new but sorted everything I needed done”

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Posted 8 months ago

Hi Julie, thank you for the positive review, we're glad to hear that everything you needed done was sorted!

Posted 8 months ago

“Jacob, our technician, arrived on time and was knowledgeable and courteous. He listened to my requests, answered questions and resolved the problems I encountered with setting up a new MacBook Air laptop. I highly recommend Computer Geeks and Jacob.”

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Posted 8 months ago

Hi Lynn, we appreciate the positive feedback and 5-star review. It's always great to hear when our technicians can get our customer's problems resolved and leave them in a better place with their tech than when we arrived! We'll make sure to pass on your feedback to Jacob.

Posted 8 months ago

“I found Alex to be fantastic. Really great at explaining all the tech stuff that I needed help with. Wonderful service thank you.”

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Posted 8 months ago

Hi Lynley, thank you for your glowing review of Alex, we'll be sure to pass on the kind words. We love explaining tech stuff to our customers and are glad the service was wonderful. Thanks again for the 5 stars!

Posted 8 months ago

“First class service given efficiently and politely. I cannot speak highly enough of the help I have received.”

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Posted 8 months ago

Hi Nan, thank you for the wonderful feedback and 5-star review. We're pleased to hear that you found the help and service first class! Thanks again!

Posted 8 months ago

“Dear Geeks Thank you for your message We had the Geeks (Jacob D) last week helping me to work the passwords in 1Password. Jacob was very helpful and all seemed to be fine when we finished but soon afterwards it was only working intermittently and at other times giving a message "incorrect url". I rang the helpline but they were unable to correct it suggesting I made another booking with Jacob, who has been here this morning. He has now corrected the issue, which I think was due to a clash between 1password and Google chrome passwords. On both occasions I found Jacob very helpful and easy to work with. He explained clearly what was happening and showed me how to do it correctly sometimes several times! I have had Geeks helping many times over the years but Jacob has been outstanding in all respects, presentation, information re arrival, helpfulness and patience. I would always hope he would be available next time I have difficulties. Thank you, Vernon and Sally Harvey”

Helpful Report

Posted 8 months ago

Hi Sally and Vernon! Thank you very much for your thoughtful 5-star review! We're so pleased that Jacob has been able to further enhance your positive experience with us. It sounds like he has exceeded your expectations, which is something we always strive to accomplish at Geeks on Wheels. It's paramount to us that we can offer a service that is patient, accomodating and most importantly respectful! We'll definitely be sure to share your kind words with Jacob. Thanks again!

Posted 8 months ago

“I am again, vry satisfied with geeks on Wheels service today. Amandeep was courteous, helpful, clear and very professional. Thank you. Chris Hawley”

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Posted 8 months ago

Hi Chris, we're very happy that you found our service so valuable. Equally, we're pleased to hear Amandeep was able to provide you with such a positive experience with Geeks on Wheels. We'll be sure to pass your kind words along to him. Thank you very much for your 5-star review!

Posted 8 months ago

“Thanks for sending Amamdeep to sort out our change of Email provider. I had been worried about how I would handle this as my computer skills are basic. It would have taken me at least 2 days to puzzle over the procedure and cause me endless frustration. Amamdeep made the job look easy with speed and skill. A job well done. Phyllis and I are delighted to have this worry taken over for us. Top marks. Tom & Phyllis”

Helpful Report

Posted 8 months ago

Hi Tom and Phyllis! Thank you kindly for your 5-star review. Technology can be frustrating and can take a lot of valuable time to navigate! At Geeks on Wheels, we're more than pleased to sort out time consuming tech issues, giving you more time to invest in more important stuff! Thanks again!

Posted 8 months ago

“was very pleased with the service given. I was put at ease as things were eplained clearly.”

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Posted 8 months ago

Hi Cathy, thank you for the 5-star review and positive feedback. We pride ourselves on explaining everything clearly to our customers, so are glad to hear you found this put you at ease! Thanks again.

Posted 8 months ago

“Great service, no time wasting, honest re devices that need to go, careful not spending too much time, and honest re my abilities to finish new PC off!”

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Posted 8 months ago

Hi Helen, we're stoked to hear you found the service great and we appreciate the 5-star review! All the best with getting your new PC finished up!

Posted 8 months ago

“very helpful, great service. many thanks”

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Posted 8 months ago

Many thanks for the 5-star review Avis! We're happy to hear that the service was great and hope to help again some time in the future.

Posted 8 months ago

“Service has been excellent. Cannot be faulted.”

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Posted 8 months ago

Hi Nan, thank you for the 5-star review and great feedback. We're always happy when our customers are happy!

Posted 8 months ago

“jared and verveek came today to help with getting netflix back on out tv. They were most helpful with advice on several issues with a security company also, it was most appreciated.”

Helpful Report

Posted 8 months ago

Thank you for the 5-star review, Christine! We're glad to hear that our techs got everything sorted and we're able to provide some helpful advice, we'll be sure to pass on the kind feedback. Thanks again!

Posted 8 months ago

“Josh was very good and reset my passwords etc, very informative on different aspects of technology, I am very happy”

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Posted 8 months ago

Hi Bev, we're very happy to hear that Josh was able to help you out with your tech and impart some of his knowledge! Thank you for the positive feedback and 5-star review!

Posted 8 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews