Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,587 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good response times, friendly and useful assistance. Solved my issues.”

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Posted 3 years ago

Hi Brian. Thank you for the great feedback. Being prompt and helpful is certainly an important aspect of our service. Thanks again!

Posted 3 years ago

“Rence was on time for the appointment, very obliging and all issues I had were addressed without any fuss and also fully. I also needed a review of the WIFI - the mashup system was installed without any issues (at least to date). Will use your services again.”

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Posted 3 years ago

Thank you for taking the time to leave such positive feedback Suren. We work really hard to offer the BEST customer experience and Rence is no exception. He will be delighted with your feedback. Thank you again!

Posted 3 years ago

“Reuben gave excellent service and answered all the queries I had. I so appreciate his help.”

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Posted 3 years ago

Hi Gilda. We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done. Thank you for the great feedback!

Posted 3 years ago

“Very good,friendly servise”

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Posted 3 years ago

Hi John. Thank you for the positive feedback.

Posted 3 years ago

“James is very obliging and knows his stuff. Would recommend him to anyone needing assistance with setting up TV, computer and I phone.”

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Posted 3 years ago

Thank you for the 5-star review Colin. James will be thrilled to hear your kind words. Awesome that we were able to help with all your needs. Thank you again for the feedback!

Posted 3 years ago

“Prompt service with a very personable Tech. All work thus far has been efficiently carried out.”

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Posted 3 years ago

Thank you for the great review Chris! We are pleased you had such a great outcome. Thanks again!

Posted 3 years ago

“Fantastic service, very patient with my elderly friend with low vision. Highly recommended.”

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Posted 3 years ago

Hi Julie. We’re really pleased you had such a great experience. Thanks for the feedback!

Posted 3 years ago

“Knowledgeable Technician who provided excellent service and understanding of Mac operating system. Problem was solved in a speedy manner with minimum disrupt to overall running of the business. Can highly recommend.”

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Posted 3 years ago

Hi Rozanne. Good to hear you had such a positive experience. Our technicians aim to offer the BEST service possible. Thanks again for the review!

Posted 3 years ago

“I enjoyed using Geeks on Wheels and am happy with the outcome. I have fast wifi and my computer is healthy.”

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Posted 3 years ago

Good to hear you had such a positive experience. Everyone needs FAST WIFI. Awesome that we were able to help you get better internet connectivity. Thank you for the great review!

Posted 3 years ago

“Harry did a great job and worked very quickly. Got everything done plus more in an hour. Thank you so much 😊”

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Posted 3 years ago

Hi Shona. We work really hard to offer the BEST customer experience so thank you for your feedback. We’re so pleased you rated Harry’s work. We’ll let him know. Thank you again!!

Posted 3 years ago

“I do appreciate the fact that your staff always arrive promptly on time and are always very helpful with associated problems”

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Posted 3 years ago

Hi Alison. We really appreciate feedback from our customers about their experience. Thank you for the positive review.

Posted 3 years ago

“I had Carl come out. He rang 1st which was great, but I was in the kitchen and didnt get the message he could come half and hour earlier. He explained what he was doing at each step of the way.”

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Posted 3 years ago

Hi Karen. Thank you for the great feedback. Our technicians always aim to offer a great level of communication and service. Carl will be pleased to hear that have given him a 5-star review. Thanks again for the feedback.

Posted 3 years ago

“I was pleased that James came so quickly to do the job. He was friendly and as an older person we like that. He was courteous and he followed all the covid regulations.”

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Posted 3 years ago

That's great to hear! James will be pleased you rated his service so highly! Covid is no joke and we're not messing around when it comes to keeping our customers safe!

Posted 3 years ago

“Excellent communication, and super helpful.”

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Posted 3 years ago

Thanks for the review!

Posted 3 years ago

“Gino is very pleasant to deal with”

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Posted 3 years ago

Thanks Robin!

Posted 3 years ago

“On time, on message, worked very efficiently and kept us informed as to what needed to be done. Excellent information on the wi-fi figures for before and after the inflation.”

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Posted 3 years ago

Thanks for the 5-star review Philip! We really appreciate it!

Posted 3 years ago

“good came promptly and sorted problem.”

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Posted 3 years ago

Thanks John!

Posted 3 years ago

“Glen (Geeks on Wheels) was exactly what I needed to sort out problems with my new computer. He obviously knew a lot but was able to access clarification very quickly when he wasn't sure. Also, he spoke at my level ie meaningfully but not too technical.”

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Posted 3 years ago

Thanks for the review Colin! Great to hear that Glen was able to get you all sorted out and was able to translate the technobabble to normal English for you!

Posted 3 years ago

“Reuben was absolutely fantastic, and very helpful. He did all he could to sort out our problem, and was knowledgeable, cheerful, and keen to help. Will definitely have him back. Thanks so much for your great service. All email contact with Ant to arrange things was excellent too :-)”

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Posted 3 years ago

That's excellent to hear Kate! Reuben and Ant will be really pleased you rated their service so highly! We look forward to being able to help again in the future!

Posted 3 years ago

“Excellent service. Technician arrived on time and was very professional. Used time efficiently and happy to recommend Geeks on Wheels.”

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Posted 3 years ago

Thanks for the review! Great to hear our technician provided such great service!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,587 reviews