Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,455 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ashvin was very professional and helped me out with the issues I was experiencing with my laptop, getting my subscriptions to Norton and Microsoft sorted. I had just arrived back from Christchurch and was in a muddle, but he was calm and helped me through it all.”

Helpful Report

Posted 1 year ago

Hi Denyse! We are so glad to hear that you found Ashvin great for you! It's always nice getting those subscriptions sorted so you know what you are paying for and not paying for anything unnecessary! We appreciate your review and Ashvin will be so happy to hear you enjoyed his job!

Posted 1 year ago

“I can't praise Anthony enough. He was efficient, kind and sensitive to my age.”

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Posted 1 year ago

Hi Coral! Thank you for sharing your experience with Anthony! He will be so happy to hear this feedback, and it's great to hear that you found him a great tech!

Posted 1 year ago

“Harry has been extremely helpful in restoring my application after it wasn't able to be accessed. He was very pleasant to deal with. Love the prompt service - would definately recommend him.”

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Posted 1 year ago

Hi Glennis! It's great to hear you can get back into your programs! Harry is a great tech and he will be so happy to hear that you are pleased with the work! Thank you for the review!

Posted 1 year ago

“Perfect pretty much sums it up”

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Posted 1 year ago

Hi Kathy! Thank you for the review! It's amazing to hear we got a perfect outcome for you!

Posted 1 year ago

“I found the service both friendly and professional. He was able to answer all of my questions and I would definitely recommend Geeks on Wheels to everyone. Thank you.”

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Posted 1 year ago

Hi Barbara! We always love getting feedback from our customers! We work hard to make sure that our service is an approachable one so that our customers know we aren't robots but a neighbour next door! Thank you for the high praise and recommendations!

Posted 1 year ago

“Fabulous service from JamesM. He explained to me what he was doing in terms I could understand and he solved all my issues (and some I didn't even expect could be solved, e.g., my wifi not working on my printer). As a woman living alone I felt absolutely safe with him in my home. Thanks so much, James, I now feel set up to work confidently from home with support from Geeks on Wheels.”

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Posted 1 year ago

Hi Allison! Thank you for this excellent review! James will be thrilled to hear this great review. He works hard to ensure his customers are completely sorted in every aspect of their tech and upskilled to feel more confident with their tech too! If you ever need any further support with your tech we are more than happy to help!

Posted 1 year ago

“Excellent service. very professional. Knew what had happened and problem solved with me included.”

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Posted 1 year ago

Hi Esme! Thank you for sharing your experience! We always make sure our techs are equipped with enough knowledge and skill to be able to tackle any problems they face, so it's great to hear that is appreciated! Thank you again for the review.

Posted 1 year ago

“Great service good communication.”

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Posted 1 year ago

Hi there Kevin! We love hearing feedback from our customers! Thank you for sharing your experience!

Posted 1 year ago

“James was fantastic! Thanks for ticking off the list of needs, I feel super confident everything is working perfectly.”

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Posted 1 year ago

Hi there Annie! It’s incredibly satisfying to get such great feedback. It's always satisfying getting a list of issues sorted, and it's awesome to hear James was able to help make you feel super confident! Thank you for the review.

Posted 1 year ago

“HarryO was excellent!”

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Posted 1 year ago

Hi there! Thank you for sharing your experience with Harry! We will be sure to let him know you enjoyed the visit!

Posted 1 year ago

“Ross did a great job switching from iMac to iPad to iPhone to smart TV and solving problems on each..”

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Posted 1 year ago

Hi Jim! It's great to hear that you enjoyed Ross' visit with you! It's important to us that techs can be versatile between devices that they come in contact with and we are so happy to hear you found him capable! Thank you for the great review!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Jo! Thank you for sharing your experiences and thank you for the 5-star review!

Posted 1 year ago

“Once again the Geeks have solved my tech problems. I always appreciate their excellent skills and helpful attitude.”

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Posted 1 year ago

Hi Barbara! It's so great to hear that we have been able to continue to help you with your tech troubles! We are so proud of having amazing techs with great attitudes and skills to help our customers! Thank you for the review.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Reece! Thank you for the 5-star review!

Posted 1 year ago

“As always I was very satisfiied with Geeks service, Ross understood the problem and explained along the way the solution. As an 80+ year old I appreciated his pleasant manner easy and to understand language.”

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Posted 1 year ago

Hi there! Thank you for sharing your experience with Geeks on Wheels! We always love to hear when our techs do a good job, so we will be sure to pass this onto Ross, so he can also get recognition for a job well done! Thank you again for the 5-star review!

Posted 1 year ago

“Great, knowledgable and prompt service”

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Posted 1 year ago

Hey Jeanine! Thank you for the review! Being knowledgable and prompt is certainly an important aspect of our service, so we are so proud to hear you find us our service achieves those goals! Thank you again for the review.

Posted 1 year ago

“Speedy efficient service”

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Posted 1 year ago

Hi Rae! Thanks for the review! We love hearing back from our customers on how we are doing!

Posted 1 year ago

“The service was prompt and John was courteous and knowledgeable. He was willing to explain and suggest alternatives”

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Posted 1 year ago

Hi Jan! It's great to hear you had such a positive experience. This review made our day, including John's! We always love to hear when our techs are doing a good job and helping explain and suggestion new options! Thank you for the review.

Posted 1 year ago

“Very friendly and helpful service with a great patience and understanding for a elder and confused customer.”

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Posted 1 year ago

Hi there! We’re really pleased you had such a great experience. We always want to make sure that any of our customers are able to follow along with what we are doing and help ease the confusion that tech can bring! Thank you for the review.

Posted 1 year ago

“Good and friendly service”

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Posted 1 year ago

Hi there! Thank you for the 5-star review. We work hard to make sure our staff are nice friendly people so the review cements that we are doing a good job! Thank you again.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,455 reviews