Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,546 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,546 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam shared information in a manner I understood, as well as displaying patience with my at times vague responses! Really rate 'Geekes' service, cheers!”

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Posted 1 year ago

Thank you Jim for your 5 star rating! I'm glad that Sam was able to provide the information you needed in such an understandable way and also show you patience. Thanks again for your review!

Posted 1 year ago

“Warm and friendly.”

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Posted 1 year ago

Thank you so much for the 5 star rating! We are thrilled that you found our service friendly!

Posted 1 year ago

“Extremely competent and pleasant. No job was too much trouble for the technician”

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Posted 1 year ago

Thank you so much for your 5 star rating! We are so delighted to hear that you found our technician both extremely competent and pleasant! Thank you for letting us know that no job was too much trouble for them. We hope you have a great day further!

Posted 1 year ago

“great service from the phone call to completed job”

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Posted 1 year ago

Thank you so much, Jenny, for your 5 star rating! We are so glad to know that you had great service from the phone call to the completed job. We appreciate your kind words and your patronage!

Posted 1 year ago

“I had a major problem with Microsoft as I use Office on my Apple and they kept blocking areas of access Including my printer All was sorted tho it was highly complex Very grateful to Alex J as no one else had been able to do it over the years!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Geeks on Wheels! We are thrilled to hear that Alex J was able to help you with the complex problem you faced with Office on your Apple and access to your printer. We are grateful for your trust and are glad to hear that the issue was resolved to your satisfaction.

Posted 1 year ago

“John R was very good as opposed to Samir”

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Posted 1 year ago

Thank you, Peter, for giving Geeks on Wheels 4 stars! We're happy to hear that John R was very good.

Posted 1 year ago

“Chris was great and very patient in setting up a new App for me”

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Posted 1 year ago

Thank you so much Greg for your 5 star rating of Geeks on Wheels! It's great to hear that Chris was great and very patient in setting up a new App for you. We really appreciate hearing your compliments!

Posted 1 year ago

“Very helpful and sorted out my problem fast”

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Posted 1 year ago

Thank you, Karl, for the outstanding 5 star rating of Geeks on Wheels! We are so pleased to know that our services have provided you with a positive experience and have been very helpful. We really appreciate the feedback you gave indicating that we sorted out your problem fast. Thank you, once again, for your heartfelt review!

Posted 1 year ago

“Helpfull and knowledgeable First class keep up the good work!”

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Posted 1 year ago

Thank you so much, Kathryn, for the 5 star rating! "Helpful and knowledgeable - first class, keep up the good work!" It's these sorts of reviews that keep us motivated to continue our work. Thank you again!

Posted 1 year ago

“An excellent service. The issues we raised were addressed, resolved and explained in a clear and precise manner.”

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Posted 1 year ago

Thank you for taking the time to leave us such a great review, Ray. We are so glad to hear that you found our service to be excellent and that all of your tech issues were address properly!

Posted 1 year ago

“Good Morning, Lafi was great to deal with. He is a very pleasant young man.”

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Posted 1 year ago

Thank you, Bev! We are thrilled to hear that your experience with Lafi was great and that he was very pleasant. We strive to always provide the best customer service, and your kind words are appreciated! Have a great day!

Posted 1 year ago

“Chris was on time, very efficient, and a pleasure to deal with.”

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Posted 1 year ago

Thanks for the 5 star rating Jock! We're so glad that Chris was able to help you out and that you had a great experience. We appreciate your feedback and are so glad to hear that he was on time, efficient, and a pleasure to deal with. Thank you, again, for your positive review!

Posted 1 year ago

“Following a very prompt phone call & action to a less than satisfactory visit I will definitely change my opinion on the service. It is very obvious that this company not only really listens to the customer opinion but also acts on it to ensure the customer is sorted. I really appreciated this service & will use again if I need help”

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Posted 1 year ago

Hi Pamela, Thank you for taking the time to share your experience with Geeks on Wheels. We certainly apologize for the difficulty you experienced during your service. We understand how inconvenient and disappointing it can be to have tech issues and not have them fixed properly. We are sorry that our technician was unprepared to help you with your issue with the printer. We assure you this isn't the outcome we expect in our appointments and we will be reaching out to you in order to come to a resolution regarding this issue. We hope you will give us a chance to make up for this experience and provide you with a better one. Thank you for your valuable feedback.

Posted 1 year ago

“We've used Geeks on Wheels as needed for many years and once again great service, helpful advice and fixed the problem.”

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Posted 1 year ago

Thank you, Diane, for your excellent rating of 5 stars for Geeks on Wheels! We appreciate your loyalty over the years, and we're glad to hear that our services once again provided you with helpful advice and fixed the problem.

Posted 1 year ago

“Very pleasant, helpful service.”

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Posted 1 year ago

Thanks for the review!

Posted 1 year ago

“always very helpful. I definitely get my moneys worth”

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Posted 1 year ago

Thank you so much for your 5 star review, Doreen! We strive to be always very helpful, so we're glad you feel like you get your money's worth. Thank you for your kind words!

Posted 1 year ago

“the service and time spent at the office was awesome, I learnt a lot of valuable information in the time spent. Many thanks”

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Posted 1 year ago

Thank you so much, Carolyn, for your glowing 5 star rating of Geeks on Wheels. We really appreciate your kind words and happy to hear that you had an awesome time and learnt a lot of valuable information while with our technician. Many thanks!

Posted 1 year ago

“I cannot fault Geeks on Wheels or their technicians who always attend at the promised time of attendance and then proceed to remedy the myriad problems you may be experiencing with your computer or other time-saving device. Thank you Vaughan for following that example.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Geeks on Wheels, Vaughan! We appreciate that you recognize our technicians for always attending the promised time of attendance and for doing an effective job with helping out with any issues you may have had. We are very grateful for the great review!

Posted 1 year ago

“Very happy with Sam's visit today, showed and changed a few things that I hadn't known. Wrote notes for me on how to change things. Also, reset the computer/printer to black and white printing when the geek Weonsuk who installed it last April said with the age of the computer it couldn't be set as black and white. Interesting. After talking to a friend today who had had a geek on wheels out lately and it was Sam, also had great comments to make about him.”

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Posted 1 year ago

Thanks so much for the great review, Helen! It's awesome to hear that you had such a great experience with Sam and his visit. We're always delighted to hear how our Geeks on Wheels team is offering fantastic customer service, and happy to know that your printer can be set to black and white again. We appreciate you taking the time to leave us a review.

Posted 1 year ago

“We were very impressed with the service provided by Sam and he gave us really good advice. Very competent and friendly. Highly recommend Geeks on Wheels”

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Posted 1 year ago

Hi Jeannie! We're so glad to hear you're impressed with Sam's service! We love to hear when our technicians impress our customers! We also highly value ensuring that we offer good sound advice that will help you make great decisions about your technology! Thank you for the review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,546 reviews