Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,569 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,569 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service today & problem solved”

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Posted 8 months ago

Hi Brenda, we're pleased to hear that our service resolved your tech issues, and it's awesome to know you're pleased with the results. Thank you kindly for your 5-star review.

Posted 8 months ago

“Great service..awesome that they come to to your house..highly recommended.”

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Posted 8 months ago

Hi Sue, awesome to hear you find our "we come to you" service so handy! Thank you for your 5-star review and recommendation!

Posted 8 months ago

“Top service, on time, did a great job and friendky staff (Tom.M)”

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Posted 8 months ago

Hi David, thank you for your kind words and 5-star review. Everything you have highlighted aligns with our service goals, and we couldn't be more pleased that you experienced that level of quality. Thanks again!

Posted 8 months ago

“Very pleased with the service, did what I requested. Many thanks”

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Posted 8 months ago

Hi there, many thanks for the kind review! We hope to help again in the future with any tech issues you may encounter.

Posted 8 months ago

“BenV had to adapt to a new situation, which he did quickly and efficiently. He explained things as he went along which I appreciated, and helped me understand the present way the IRD does things.”

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Posted 8 months ago

Hi Caroline, thank you for the positive feedback and kind review, we will be sure to pass on your feedback to Ben. We always try our best to apply our skillsets to our customer's unique and individual needs to get the best results for them. Thanks again!

Posted 8 months ago

“Fantastic service. Fixed everything and more.”

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Posted 8 months ago

Hi Helen, thank you for the feedback and 5-star review. We're glad to hear that everything was sorted for you!

Posted 8 months ago

“Prompt for appointment, great service, and they made my problems go away with ease - anyone who suffers from "technophobia" like I do, would want to use this at home service. Good follow up after my initial inquiry.”

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Posted 8 months ago

Hi Louise! Thank you for the 5-star review. We're so pleased we were able to provide you with a service that was timely and valuable. Technology is definitely not for everyone, hence why we're more than happy to sort our your tech headaches so you don't have to! Thanks again for your generous words.

Posted 8 months ago

“Excellent service. All that I required completed. I can now update my new email address to various organisations in my own time.”

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Posted 8 months ago

Hi Jim, thank you for your 5-star review. We're chuffed we were able to meet all your needs and requirements. Thanks again for your kind words.

Posted 8 months ago

“Ash was knowledgeable andsolved our problem and exlained in a way we could understand would recommend him”

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Posted 8 months ago

Hi Val, thank you for your 5-star review. We're pleased you got the outcome you were after with your technology. Equally, we are glad you felt Ashvin explained everything in an easy to understand manner. Thanks again for your kind words.

Posted 8 months ago

“Willing to go the extra mile and effort to make sure I was completely satisfied..even though it meant working overtime.”

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Posted 8 months ago

Hi Jerry! Thank you for your 5-star review. We aim to provide a service that ensures your complete satisfaction, even if it requires a little extra time and effort! So we're pleased your technician ensured this. Thanks again!

Posted 8 months ago

“Donavan was great to deal with and very patient. Nothing was a problem”

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Posted 8 months ago

Hi Julie, thank you for your 5-star review. Awesome to hear our technician Donovan provided you with a positive experience that produced equally positive results! Thanks again.

Posted 8 months ago

“Very professional and achieved a great result for us.”

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Posted 8 months ago

Hello, thank you for your 5-star review! We're pleased to hear you got the outcome you were hoping for. We're just a call away should you need any more tech help in the future. Thanks again!

Posted 8 months ago

“Totally satisfied with the service provided”

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Posted 8 months ago

Hi Max, thank you for your 5-star review. We're so pleased to hear you are happy with the results of our service. Thanks again.

Posted 8 months ago

“Thanks to Jacob D for getting the problem sorted. He was quick to spot the problem and was very pleasant to deal with. And also thanks to Geeks for taking my average feedback on board after the visit last week and quickly sorting it out. Very much appreciated.”

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Posted 8 months ago

Hi Linda, we're so pleased you had a great experience with our technician Jacob! It's awesome to hear he was efficient and a pleasure to deal with. Your satisfaction is very important to us, and we really value your feedback. So we hope you can feel confident that we will always aim to improve and deliver the highest quality service possible. Thank you for your 5-star review!

Posted 8 months ago

“Kitt was clear and concise when answering my questions. He was at all times very helpful. He also explained in detail in simple and clear language.”

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Posted 8 months ago

Hi Vicki, thank you for your 5-star review. Awesome to hear that Kitt not only resolved your tech issues, but also imparted some of his tech knowledge in a way that was comprehensive, but easy to understand. We'll pass on your kind words to him. Thanks again!

Posted 8 months ago

“Extremely nice and competent IT man Tom arrived right on time, solved all our computer problems and sorted out a new WiFi mesh system. He has arranged a follow up visit to get our printers connected to the new system at no further charge. Very happy with the service and delighted to recommend Geeks on Wheels as the go-to computer guys.”

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Posted 8 months ago

Hello, thank you for your 5-star review! We're pleased to hear that our technician, Tom, delivered a prompt, efficient, and invaluable experience for you. We hope you're enjoying the seamless coverage provided by your new Mesh Wi-Fi system. Your kind words and recommendation is much appreciated. Thanks again!

Posted 8 months ago

“I found them to be very accomadating. Explained everything in plain english. Didn't try and sell me anything that wasn't required.”

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Posted 8 months ago

Hi there, thanks for the lovely 5-star review. We always try to take our customers to a better place with their technology and speaking in plain English without the tech jargon makes that so much easier. Thanks again for the feedback!

Posted 8 months ago

“Ipfound them verygood they fixed my problem re computor and printer and the technician was very proffesional and most helpful”

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Posted 8 months ago

Hi Janet, it's great to hear that your computer and printer are back up and running as they should be! We appreciate the feedback and 5-star review and hope to help with any tech issues in the future. Thanks again!

Posted 8 months ago

“Prompt and efficient service from Amandeep.”

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Posted 8 months ago

Hi there, it's great to hear that you found Amandeep both prompt and efficient! We appreciate the 5-star review and will be sure to pass on your kind words!

Posted 8 months ago

“it would be good to know of any reliable websites that tell people of when certain updates are taking place eg, your guy installed windows 11 on my computer, as it was recommended, but it meant i had to spend hours getting it setup to be the way everything was laid out when i was using windows 10. the frustration made me consider going back to windows 10, but i know your guy said that in order for the pc to run smoothly, you need to keep "updating", hence the windows 11 then i did some research & found theres certain versions of windows 11 that are gonna be "support discontinued" in 2025. so to know of a website that discusses these kinda things would be great. another example is google are supposedly ditching ad blocker "uBlock origin" in june. so it would be great to know of other recommended ad blockers”

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Posted 8 months ago

Hi there, thank you for the review and feedback, we can certainly help answer some of those questions! The most reliable and easiest way to ensure your computer is up to date is going through the computers settings itself. You can find the updates by going into Window Settings then Windows Updates and pressing for check for updates. That is the most accurate and surefire way of knowing that your computer is on the latest update. The best website to check for when support is going to be discontinued for any kind of version of Windows is just Microsoft's website itself, as they will be the first to announce any end of life for any version of Windows, then all the other outlets, including us, will then make blogs and email updates reporting on it. Google will be updating their extensions policy in the near future for extra security, and this will affect a lot of extensions, including uBlock Origin. The creator of uBlock Origin is already working on a new version to work with the latest update, so you won't likely need to swap unless uBlock aren't able to keep up with Chrome's latest security features. However if you want to change adblockers another great one is simply called 'Adblock'

Posted 8 months ago

Geeks on Wheels is rated 4.8 based on 6,569 reviews