Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Ran very helpful, fixed my problems and explained what he was doing.”

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Posted 2 years ago

Thanks for the lovely feedback!

Posted 2 years ago

“I found the visit very helpful and solved several problems.”

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Posted 2 years ago

GREAT feedback and thank you, Beverly. Glad we could help with all your issues!

Posted 2 years ago

“Michael was very helpful. He was a able to clearly explain how to deal with my issues in language that was understandable.”

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Posted 2 years ago

Hi Linda. We really appreciate feedback from our customers about their experience. Satisfied customers make us smile. Michael will be thrilled to hear your kind words.

Posted 2 years ago

“Gino was incredibly knowledgeable in understanding my issue and cheerful”

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Posted 2 years ago

Hi Colleen. Thank you for the awesome feedback! We’ve passed this feedback onto Gino as it’s important he gets recognition for a job well done.

Posted 2 years ago

“Efficient work and explanation. Polite and can recommend.”

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Posted 2 years ago

Thank you! Satisfied customers mean so much to us.

Posted 2 years ago

“The technician that came out only checked 2/4 of the computers. Looked at the sticker on the computer and said that it wasn't good. We only received 1 report out of 4. Two of the computers are the same but I still would've expected a check of both. Just cause they're the same doesn't mean they run the same. Also when you say a health check I thought that you would do some sort of clean up not just an inspection. This could easily be my misinterpretaion. Technician also said he would send through some recommendations of computers for us. Haven't seen this. Unfortunately as a new customer I'm not convinced I've brought a good package.”

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Posted 2 years ago

Hi. Thank you for letting us know your thoughts on our service. Our number one priority is our customers' satisfaction, and we are keen to better understand the areas we may not have delighted you here. If you would like to discuss these further, then please call us on 0800 424 335 to discuss your experience further. Just ask to speak to Kevin.

Posted 2 years ago

“Excellent at explenation & attentive to our needs.”

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Posted 2 years ago

Amazing feedback and Thank you, Cedric!

Posted 2 years ago

“Always good service from Mike.”

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Posted 2 years ago

Hi Robert. It’s incredibly satisfying to get such great feedback. Thank you!

Posted 2 years ago

“The technician was very competent and helpful - and was able to work around our family. Problem now resolved and we have peace of mind, Many thanks”

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Posted 2 years ago

Hi Chris. Thank you. Satisfied customers mean so much to us.

Posted 2 years ago

“Yes I would”

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Posted 2 years ago

Thanks for the 5-Star rating!

Posted 2 years ago

“exellent service as usual”

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Posted 2 years ago

Thanks for the awesome review!

Posted 2 years ago

“Really helpful IT person. Good at explaining things”

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Posted 2 years ago

Hi Julia. GREAT feedback and thank you.

Posted 2 years ago

“Great service, came out on a Saturday as I was restricted to the time of work at the moment. Had a list of minor improvements and changes to make or update. Ruben was efficient and meticulous going thru the list and completing each task to exactly the outcome I was expecting. Thanks Brent”

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Posted 2 years ago

Hi Brent. Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Great to hear your appointment went so well. We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done. Thank you for the feedback!

Posted 2 years ago

“Excellent oliverf”

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Posted 2 years ago

Thanks for the 5-star review!

Posted 2 years ago

“Excellent, comprehensive service. A clear and concise way of explaining a problem as seen and possible solutions to think through.”

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Posted 2 years ago

Thank you for the great review! Customer satisfaction is a big driver for us. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Rens was amazing! Such a great attitude and lovely person. Very impressed - thank you!”

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Posted 2 years ago

Hi Jo. We are really grateful for your feedback. Your positive experience reaffirms our focus on customer satisfaction. Thank you!

Posted 2 years ago

“Very efficient and beyond what I was expecting”

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Posted 2 years ago

Awesome feedback! Thank you, Api.

Posted 2 years ago

“MOST HELPFUL AND POLITE. COULD NOT EXPECT MORE THANKS.”

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Posted 2 years ago

Hi Pam. Thank you for the great review!

Posted 2 years ago

“Courteous technician knowledgeable and easy to work with Great outcome Thanks”

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Posted 2 years ago

Hi John. It’s great to hear you rate our service so highly. Thanks for the GREAT feedback!

Posted 2 years ago

“Very satisfied with the service and politeness and explaining of what was discussed. Mike was very helpful. Would recommend you guys for sure.”

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Posted 2 years ago

Hi Jo. Thanks for leaving us such a wonderful review. We’ve passed this feedback onto Mike as it’s important he gets recognition for a job well done.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews