Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,516 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,516 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tom did what I asked him to do and also helped with things I didn't know about. Very pleasant young man. More than happy with his work. Julie 443124”

Helpful Report

Posted 1 month ago

Hi Julie, thank you for your 5-star review. We're glad to hear our technician Tom was able to assist you with your immediate tech issues and also help with some others as well. Thanks again for your kind words, we'll be sure to pass along your feedback to Tom!

Posted 1 month ago

“Tom was brilliant. Called before arrival very courteous and polite. Gave him the information he needed and he ran with it! Exceeded my expectations. Very happy in his work and had great things to say about his employer and team behind him. Highly recommend. Wouldn't hesitate to use them again.”

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Posted 1 month ago

Hi Matthew, thank you for your 5-star review and kind words! We expect each of our technicians to go above and beyond for our customers, so we're chuffed to hear that Tom exceeded your expectations! We'll be sure to pass along your kind words to him, thanks again for your feedback and your recommendation!

Posted 1 month ago

“Fantastic service again. All mny questions answered Thank you, Rob, for your pinctuality, support,and clear explanations :) Lindi H”

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Posted 1 month ago

Hi Lindi, thank you for your 5-star review! We’re glad to hear you consistently experience high-quality service with us, thanks to our amazing technicians like Rob. We’ll be sure to pass along your kind words to him. Thanks again!

Posted 1 month ago

“Excellent knowledge. Great teacher. I strongly recommend the company for their service and knowledge and teaching ability.”

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Posted 1 month ago

Hi Trevor, thank you for your 5-star review. We believe it’s crucial not only to resolve your tech issues but also to extend some of our knowledge so you feel more confident with your tech moving forward. We're so chuffed to hear you had this experience. Thanks again for your feedback and recommendation!

Posted 1 month ago

“thank you for checking my computer is ud to date”

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Posted 1 month ago

Hello! Thank you for your 5-star review. No problem, always happy to help! Thanks for using Geeks on Wheels!

Posted 1 month ago

“Dean was very efficient with his service to us. We had very outdated tech and it was all replaced and talked through. We also have the option of going remote with him if we have any issues so thats awesome too. Nothing seems to be a problem if I need help, so Im stoked.”

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Posted 1 month ago

“My experience yesterday was very satisfactory and Carlos did a lovely job for me.”

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Posted 1 month ago

Hello, thank you for your 5-star review! We’re glad to hear you’re pleased with the outcome of Carlos’ visit. Thanks again!

Posted 1 month ago

“I was very impressed. Aaron was great and I felt comfortable asking the ‘dumb’ questions!! Thank you”

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Posted 1 month ago

Hi Robin, thank you for your 5-star review! We're happy to hear that our technician Aaron made sure you felt comfortable. We understand that technology can be complex, so it's crucial to us that our technicians can explain things in a way everyone can understand! Thanks again!

Posted 1 month ago

“Arrived when they said they would. Jakob was very pleasant and expalined in clear language what he was doing”

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Posted 1 month ago

Hi Wayne, it's great to hear you found our service timely and that your technician Jacob was pleasant and accommodating. Thank you so much for your 5-star review and feedback!

Posted 1 month ago

“Vaughn did an outstanding job of setting up my new Laptop & explaining evertyhing. Much appreciated. Pehi 0274 901046”

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Posted 1 month ago

Hi Pehi, thank you for your 5-star review! We're glad to hear that Vaughan explained everything clearly and got your new laptop set up! Thanks again, and enjoy your new setup!

Posted 1 month ago

“I have found them to be prompt, knowledgeable and polite every time I have used this service”

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Posted 1 month ago

Hi Fenn, thank you for your 5-star review! It's awesome to hear that our service has consistently met your expectations. Your kind feedback means a lot to us. Thanks again!

Posted 1 month ago

“Very helpful ad friendly technicians. Ben, who I had today, was a pleasure to be with”

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Posted 1 month ago

Thanks a ton for your 5-star review! We're happy to hear that so far you've found all our techs helpful and friendly. We'll be sure to pass along your kind words to Ben! Thanks again!

Posted 1 month ago

“What great service! The technician listened carefully to what we required in a new computer system. We were presented with options and, once we selected what we wanted, GoW built us a new computer and installed it along with a new printer. It was all done promptly, at a very reasonable price, and with no problems. We are delighted.”

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Posted 1 month ago

Hi Stuart, thank you for your 5-star review and kind feedback. It's essential to us that our technicians listen effectively to our customers' needs and accommodate them as much as possible. We're so happy to hear you're delighted with our service. If you need tech help in the future, we're just a call away.

Posted 1 month ago

“Always helpful and friendly”

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Posted 1 month ago

Hi Juliana, not only do we prioritise fixing your tech issues, but it's also crucial to us that our technicians are helpful and accommodating. So, we're super happy to hear you've consistently experienced this level of service. Thank you so much for your 5-star review and feedback!

Posted 1 month ago

“I am very pleased I contacted Geeks on Wheels to sort out some issues I was having with my computer and software. The technician who turned up, Tom Mingins, was very helpful and professional. I will not hesitate to consult Tom again in the future if a problem arises. Thanks Tom.”

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Posted 1 month ago

Hello! Thank you for your 5-star review. We're happy to hear our awesome technician Tom was helpful and professional in sorting out your computer issues. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 month ago

“Very happy with the service Angus provided in relation to the new computer installation”

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Posted 1 month ago

Hello! Thank you for your 5-star review! It's awesome to hear our technician Angus got your new computer installed for you. Enjoy your new set-up! Thanks again for your feedback!

Posted 1 month ago

“From making appointment to paying account very good service”

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Posted 1 month ago

Hi Barry, we aim to provide top-notch service from start to finish, so we're really glad to hear you experienced that. Thanks so much for your feedback and 5-star review!

Posted 1 month ago

“Arrived on time. Fixed the problem. Very efficient and knowledgeable. Information asked for delivered in language suitable for 77 year old computer illiterate lady!”

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Posted 1 month ago

Hi Margaret, thank you for your 5-star review. We're very happy to hear your experience with our service was timely, efficient and most importantly accommodating. We're just a call away should you need any tech help in the future! Thanks again!

Posted 1 month ago

“BenV is an enthusiastic tech with a comprehensive knowledge of his craft. He dealt with my problems efficiently, gave me some great tips and was patient with my questions.”

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Posted 1 month ago

Hello! Thank you for your kind words and 5-star review. We're happy to hear that our technician Ben consistently maintains an enthusiastic, efficient, and patient approach to resolving tech issues. We will certainly share your compliments with him. Thanks again!

Posted 1 month ago

“Excellent service from Anthony”

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Posted 1 month ago

Hi Janice, thank you for your 5-star review. We're pleased to hear you find our service excellent, with many thanks to our awesome technician Anthony! We're just a call away should you need any tech help in the future!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 6,516 reviews