Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,554 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,554 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service as always. Very helpful and explained everything in an easy to understand way.”

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Posted 3 years ago

Thanks for leaving us such a wonderful review! We’re here to help in any way we can.

Posted 3 years ago

“Great friendly service. Talked through the issue and sorted effectively and efficiently”

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Posted 3 years ago

Hi Gaynor. It’s incredibly satisfying to get such great feedback. Thank you!

Posted 3 years ago

“Terrance was helpful, talkative, polite and obviously knew his job well.”

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Posted 3 years ago

Hi Geoff. Thanks for leaving us such a wonderful review. Terrence will be thrilled to hear your kind words.

Posted 3 years ago

“I'm writing this from my new and improved broadband. Joseph's customer service was excellent. He was on time and courteous, all health and safety protocols were followed. Joseph was knowledgeable and he solved every IT problem we had in a short space of time. I would use Geeks on Wheels again.”

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Posted 3 years ago

Wow! Amazing feedback. Thank you, Sue! Satisfied customers make us smile. Great to hear your appointment went so well and that you are enjoying your improved broadband connection. Our technicians really value positive feedback and Joseph is no exception. We look forward to the next time we can help you with your technology. Thanks again!

Posted 3 years ago

“Very clear instructions, helpful determining issues with my IMac and backup storage system, would recommend to anyone with computer problems.”

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Posted 3 years ago

Hi Lindsay. We’re really pleased you had such a great experience. Glad we could help with a backup solution. Next time you or anyone you know needs tech help we would be pleased to help. Thanks for the review.

Posted 3 years ago

“They gave me the precise info I needed”

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Posted 3 years ago

Hi Adrienne. Thank you for the feedback!

Posted 3 years ago

“HarryB was polite, knowledgeable, and efficient. An excellent young man.”

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Posted 3 years ago

Hi Steve. It’s incredibly satisfying to get such great feedback. Thank you!

Posted 3 years ago

“Having not quite got the job done right the first time, the second time we are very happy with the job done by the guys, Arrived when they said they would and the guys were very easy to get on with, will be recommending their services to friends.”

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Posted 3 years ago

Hi Phil. We really appreciate feedback from our customers about their experience. Customer satisfaction is a big driver for us. It's pleasing to hear we were able to help you. Thank you for the feedback!

Posted 3 years ago

“Excellent service from Paul who helped me to set up internet and TV connections in a new house. Highly recommended.”

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Posted 3 years ago

Hi Michelle. We’re thrilled to get such positive feedback. Paul will be pleased to hear such kind words. Thank you!

Posted 3 years ago

“Very pleased with the competent, efficient and friendly service.”

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Posted 3 years ago

Hi Dr Barry. It’s great to hear you rate our service so highly. Thank you for the feedback.

Posted 3 years ago

“Glen was on time, polite and most helpful. Fixed the printer by running the necessary procedure. Showed me two tips on operation.”

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Posted 3 years ago

Hi Jim. We are really grateful for your feedback. We're glad we could help with your printer issues and offer some helpful tips. Glen will be thrilled to hear your kind words. Thank you!

Posted 3 years ago

“Thanks, Geeks I found your company easy to deal with Sam is a great Tech and easy to get on with,he spoke to me in my language to simplify any questions I had if he wanted to arrive early he always rang to ensure it suited me,great bloke”

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Posted 3 years ago

Hi Peter. Thank you. Satisfied customers mean so much to us. Being understandable is certainly an important aspect of our service. We’ve passed this feedback onto Sam as it’s important he gets recognition for a job well done. We look forward to the next time we can help you with your technology.

Posted 3 years ago

“Excellent and personable service. Thank you.”

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Posted 3 years ago

Thanks for the awesome feedback Terry!

Posted 3 years ago

“Great service. Very helpful guy Definitely would use again if needed or would recommend”

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Posted 3 years ago

Hi Raewyn. Good to hear you had such a positive experience. We’re hopeful we can help you again sometime in the future. Thank you!

Posted 3 years ago

“Prompt and friendly service. Weonsuk explained fully all that was required and was done. Nice guy”

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Posted 3 years ago

Hi Gettje. Thank you for the great review! Weonsuk prides himself on giving our customers a great experience. We'll let him know. Thanks again.

Posted 3 years ago

“Very knowledgeable and efficient”

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Posted 3 years ago

Hi Wayne. Great feedback and thank you!

Posted 3 years ago

“Terrence was very patient and very helpful.”

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Posted 3 years ago

Thank you for the 5-star review, Ruby! Terrence will be pleased to hear your kind words.

Posted 3 years ago

“The reason why I contacted GoW is because my fibre connection was slow and I had bought a wifi extender that I wanted them to install. When they came to my house and look they identify the problem (my modem was not good) and suggested I installed Deco. As soon as they plugged in Deco, my fibre shoot through the roof and I have never had a better connection in my whole house. Amazing service, great advice, fast turnaround.”

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Posted 3 years ago

Hi Vero. It’s incredibly satisfying to get such great feedback. Thank you so much. Awesome that we were able to help with your Wi-Fi and internet connections. We always do our best to stay on top of the latest technology and offer the best solutions possible. We’re hopeful we can help you again sometime in the future. Thanks again!

Posted 3 years ago

“Fred was the best yet. Personable, interested in me and my business, on time and nothing a problem. You guys never make me feel stupid. Thanks again, Martin Dunn”

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Posted 3 years ago

Hi Martin. We’re really pleased you had such a great experience. We work really hard to offer the BEST customer experience so thank you for your feedback. We’re so pleased you rated Fred's work. We’ll let him know. Thanks again!

Posted 3 years ago

“James was amazing, using simple language that this technophobe could understand. He was non-judgmental and made suggestions for upgrades. Totally recommend”

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Posted 3 years ago

Thanks for the awesome feedback! We are thrilled you loved your experience. We’ve passed this feedback onto James as it’s important he gets recognition for a job well done. Go on, tell all your friends about us. Thanks again!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,554 reviews