Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aaron was helpful and pleasant to deal with. Satisfied with his assistance and will request him again should we need help.”

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Posted 10 months ago

Hi Tony! We are so proud to know that Aaron was such a great technician for you! We are more than happy to send Aaron out again if any future tech troubles pop up! Thank you for the review.

Posted 10 months ago

“Ben fixed a tricky job (battery bloat!) without any fuss. Very quick and competent. Very pleased with his service and will use Geeks on Wheels again if/when needed.”

Helpful Report

Posted 10 months ago

Hi there! Thank you for sharing your experience with Ben! Battery bloating is something you want to sort out as soon as possible, so we are glad to hear you called us and got Ben to resolve the issue for you! We will be happy to help for any future tech troubles that may appear! Thank you for the review.

Posted 10 months ago

“Thank you very much and I am very pleased to have had Chance sort out my computer accounts and the realisation that my old computer was coming to an end...like me. I bought a new one and he happily came, even though held up with work, and saw the job through so I am up and running. A great young tech with a good personality who listened to my worries and had a plan of action, which he carried out superbly.”

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Posted 10 months ago

Thank you so much for your 5 star rating of Geeks on Wheels! I was very pleased with how Chance sorted out your computer issues and made the transition to a new computer smooth and painless. It was wonderful to have someone who was willing to take the time to listen to your concerns and come up with a plan of action to ensure you were up and running quickly. I'm glad you had a great experience too!

Posted 10 months ago

“Amandeep was prompt and efficient. He was courteous and took time to explain the cause of our issues. Fixed all our problems.”

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Posted 10 months ago

Hi Kevin! Thank you for sharing your experience with Amandeep! We love to hear when our technicians are doing well, and knowing that he was able to fix all your problems and explain the issues clearly for you proves he is doing well! We will pass this onto Amandeep so he gets the credit he deserves! Thank you for the review.

Posted 10 months ago

“Always friendly and super helpful.”

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Posted 10 months ago

Hi Jay! Thank you for the 5-star review and feedback on our service!

Posted 10 months ago

“Vivek was very good. He explained things in a way we could understand. Our issues have been fixed and our time on the computer will be more rewarding because of that.”

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Posted 10 months ago

Hi Bryan! Thank you for the feedback on our technician Vivek! We always love knowing how our techs are doing, and it sounds like he's doing a great job! Being able to explain things well so that anyone with any level of tech knowledge can understand is a key skill for our technicians so it's great to know that Vivek can do this! Thank you for the review!

Posted 10 months ago

“Very good. Arrived on time with previous notification. Carried out fixing problems quickly and left a very happy Client.”

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Posted 10 months ago

Hi Gary! Thank you for the feedback on your appointment with us! Being able to leave our clients in a happy and working state is super important to us, so we are proud to know that we achieved that for you! Thank you for the review.

Posted 10 months ago

“Have always received good service from Geeks on Wheels”

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Posted 10 months ago

Hi Mark! We are thrilled to hear that you've gotten continued good service from us! Thank you for 5-star review!

Posted 10 months ago

“Hi, Thanks to Paul we have sorted the facebook issue, and as he explained it's an area that the Technicians cannot get into unless they have your access ,so we worked through it and it's now sorted. Many Thanks Warren Bills”

Helpful Report

Posted 10 months ago

Hi Warren! We are so proud to hear that Paul was able to help you find a way to resolve the Facebook issues! Thank you for the review!

Posted 10 months ago

“Excellent and prompt service”

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Posted 10 months ago

Hi Donald! Thank you for the 5-star review!

Posted 10 months ago

“Excellent knowledgeable and prompt service. Very dependable and reliable technicians solving my problems.”

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Posted 10 months ago

Hi Kitty! We are so proud to hear that our technicians have been able to give such a great experience through their reliability and knowledge. Thank you for the 5-star review!

Posted 10 months ago

“On time fast and expert did all i needed,did lose my contacts history but no biggie”

Helpful Report

Posted 11 months ago

Hi Stephen! Thank you for sharing your experience! We are sorry to hear that your contact history has been lost, and if you need us to see whether it can be recovered please give us a call on 0800 424 335 and we can book in a return visit.

Posted 10 months ago

“Fantastic experience. Vivek is the ultimate professional, friendly and super knowledgeable. He sorted the issues out quickly, showing me what to do. Highly recommend.”

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Posted 11 months ago

Hi Debbie! We are so proud to know that Vivek has given you guys such a great experience and has been such an incredible technician! Having great knowledge is vital in this job as you never know what you might run into, so we are proud to know Vivek has got it all! Thank you for the review.

Posted 10 months ago

“Our Geek, Sam had an excellent rapport with us. Very impressed with the service.”

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Posted 11 months ago

Hi Alexis! Thank you for sharing your experience with Sam. It's always great to know how our technicians are doing, and it sounds like he's doing a great job! We will pass this onto him so he gets the recognition for a job well done! Thank you for the review!

Posted 10 months ago

“I enjoyed having SamR back to upgrade my computer and iPhone. He reassured me that both my devices were in good working order and safe from any malware. Thanks again for your great work SamR”

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Posted 11 months ago

Hi Donna! We are so thrilled to hear that Sam gave you such an enjoyable experience with getting your computer and iPhone upgraded! Feeling safe online is so important with how much we do online these days so it's great to know that Sam helped you gain that feeling! Thank you for the 5-star review!

Posted 10 months ago

“Excellent as always!”

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Posted 11 months ago

Hi Carol! Thank you for the 5-star review!

Posted 10 months ago

“Great service. Good communication. Pleasant to deal with. A job well done.”

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Posted 11 months ago

Thank you Robert for your wonderful 5 star rating! We are delighted that you enjoyed great service, good communication, and found us pleasant to deal with - it means a lot to us that you thought the job was well done!

Posted 11 months ago

“Tom gave good quality service and sound advice. Resolved problem. He was a pleasure to have in the house.”

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Posted 11 months ago

Thank you so much for your kind 5 star rating for Geeks on Wheels, Tom! It is wonderful to hear that you found our service and advice to be of good quality, and that you enjoyed having us in your house. We truly appreciate your support!

Posted 11 months ago

“Very pleased with the service, prompt, efficient and good explanations and advice.”

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Posted 11 months ago

Thank you so much for the 5 star rating, Bruce! We're very pleased to hear that you're very pleased with the service. We strive to provide quick, efficient service and good explanations and advice every time, and we're glad we could meet your expectations!

Posted 11 months ago

“very good service, on time and very good explanation of everything done.”

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Posted 11 months ago

Thank you Janette for rating Geeks on Wheels 5 stars! We're glad that you appreciated our very good service, being on time, and providing a very good explanation of everything we did.

Posted 11 months ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews