Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so pleased that I contacted you again regarding a few problems I had working with my new computer. Sam was on time, super patient and worked at my own pace to help me understand how to manage some of the issues I was having with my laptop. Many thanks Sam.”

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Posted 2 years ago

Thanks for the feedback, Susan! Sam will be really pleased that you rated his service so highly! We do our very best to provide an outstanding level of support so it's great to hear when we hit the mark! Thanks again for taking the time to leave us a review! We look forward to helping you out again in the future.

Posted 2 years ago

“I'm very impressed with your company and your team right from booking my appointment to meeting your service tech. Martyn is amazing. What a fantastic man you have to representing your company. Well done to you all. Use your company again. 100 percent. Kind regards Liz”

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Posted 2 years ago

Hi Elizabeth. We’re thrilled to get such positive feedback. It’s awesome to be able to help. We’ve passed this feedback onto Martyn and the Bookings team as it’s important everyone gets recognition for a job well done! Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“I am always amazed at how quickly the technicians can solve any problems I might have. Thankyou for your great service.”

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Posted 2 years ago

What can we say? We're good at what we do! Thanks for the review Barbara!

Posted 2 years ago

“Found Tim really good and easy to talk to.Thanks,Tim.”

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Posted 2 years ago

Thanks for the 5-star review for Tim, Linda!

Posted 2 years ago

“Pleased to have Rubeun at my service. He is instructive and very good at taking me through areas I don't understand. Thank you geeks.”

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Posted 2 years ago

Hi Kate. Good to hear you had such a positive experience. Reuben will be thrilled to hear your kind words. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Geeks on Wheels are great, we use them for all our IT assistance. Justin has been to us a couple of times now and he is always on time, efficient and informative. High recommend :-)”

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Posted 2 years ago

“Reliable as ever. Professional in all aspects.”

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Posted 2 years ago

“Good communication especially appreciated by retired folk with limited computer literacy.”

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Posted 2 years ago

“I found Jared very helpful. Can I please ask Jared a question relating to his visit.”

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Posted 2 years ago

“Tim was brilliant, calm and had a wonderful way of dealing with anxious customers (me!). He did an excellent job undoing all the mistakes I had created, would certainly ask for Tim again Big thank you to Tim. Kind regards Stephanie”

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Posted 2 years ago

“friendly and efficient - thanks”

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Posted 2 years ago

“Great service, prompt, efficient and helpful.”

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Posted 2 years ago

“excellent service, helped with everything I needed.”

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Posted 2 years ago

“Employee was excellentl very helpful. Though couldn’t where word file had gone but set up an alternative.”

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Posted 2 years ago

“Extremely happy with JohnR, he was able to help sort out a couple of problems. As always I'm more than happy to recommend Geeks on Wheels to anyone. Thank you.”

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Posted 2 years ago

“The young man was extremely punctual and followed my request to contact me just prior to the appointment time so I could lock up our dogs. He was extremely friendly and very very helpful. He explained things in such a way that I understood what he was saying. I have no hesitation recommending Geeks on Wheels to anyone.”

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Posted 2 years ago

“very thorough”

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Posted 2 years ago

“I was very pleased with the service.”

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Posted 2 years ago

“Excellent service from start to finish thanks so much”

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Posted 2 years ago

“Very good and friendly service. Fast too!”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews