Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,555 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,555 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service problem fixed quickly as usual”

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Posted 3 years ago

Thanks Paul! We really appreciate the feedback.

Posted 3 years ago

“Sam was great to deal with and very professional Highly recommend”

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Posted 3 years ago

Thanks Richard! That's great to hear!

Posted 3 years ago

“Great service, great staff (Paul from Hamilton), very happy indeed.”

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Posted 3 years ago

Thanks Fi! Great to hear you're happy!

Posted 3 years ago

“excellent as usual some kind and helpful”

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Posted 3 years ago

Hi Gaye! Thanks for the great feedback!

Posted 3 years ago

“Paul was exceptional in his skill and communication in fixing both our printer problems and Bose system. So pleased.”

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Posted 3 years ago

Thanks Kathy! Paul will love you hear your wonderful feedback! We look forward to being able to help you again for any future computer needs!

Posted 3 years ago

“We have been helped by Geeks for a long time now and they have never disappointed. James was very helpful and sorted our printer problem very quickly.”

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Posted 3 years ago

Hi Geraldine, Thanks for the great feedback! James will be really pleased you had such a great experience with him!

Posted 3 years ago

“Michael in Dunedin has helped us with computer problems on two occasions. He is very helpful and has sorted all our issues on each visit. We would always call Geeks in the future.”

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Posted 3 years ago

Thanks for taking the time to leave us a review Peter! Michael will be proud his services have been appreciated! We look forward to seeing you again!

Posted 3 years ago

“Great service from Fred T”

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Posted 3 years ago

Thanks Paul!

Posted 3 years ago

“Very impressed with a very helpful and pkeasanr young man.”

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Posted 3 years ago

Thanks Ruth! If you're happy, we're happy!

Posted 3 years ago

“Terrence was very helpful and couldn't help us enough with all our questions. I have already recommended Geeks to my friends and they have used you also.”

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Posted 3 years ago

Thanks Dianne! Terrence is one of the greats! We look forward to being able to see you again in future for any of your IT needs!

Posted 3 years ago

“Excellent service. Sorted all our problems. Thank you very much!”

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Posted 3 years ago

Good to hear Martin! Thanks for taking the time to leave us a review. We really appreciate it!

Posted 3 years ago

“very good service”

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Posted 3 years ago

Thanks Merle!

Posted 3 years ago

“Rohan was very pleasant most helpful and very knowledgable We were really happy with his work”

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Posted 3 years ago

Thank you for the review Geoff! Rohan will be really pleased you are happy with his appointment.

Posted 3 years ago

“first time = excellent service and we found James extremely helpful”

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Posted 3 years ago

That's awesome to hear Barbara! Hopefully we get to see you again when you need help!

Posted 3 years ago

“Very Professional and a pleasant technician who explained things well”

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Posted 3 years ago

Thanks Joan! We do our best to translate the tech chat into English for our clients!

Posted 3 years ago

“Geek young and knowledgeable on every question. Relaxed and easy to relate to A good experience.”

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Posted 3 years ago

Thanks for the review John! It's great to hear you enjoyed your appointment!

Posted 3 years ago

“The service was excellent. Donovan knew exactly what he was doing and was very friendly.”

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Posted 3 years ago

Hi Grant. It’s great to hear you rate our service so highly. Donavan will be thrilled to hear your kind words. Thank you for the feedback!

Posted 3 years ago

“Just so very helpful.”

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Posted 3 years ago

Hi Wendy. Thank you. Satisfied customers mean so much to us.

Posted 3 years ago

“Heath did a good job but slow PC added 3/4 hour onto costings when deleting Norton security and adding Malaware. Did not see that 10% discount for Gold Card Holder had been allowed for in the invoice. Could this be checked please?”

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Posted 3 years ago

Hi Colin. Thank you for the feedback! Thanks for discussing this over the phone with me. As mentioned, we have confirmed that the Gold Card discount was applied. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

Thank you, John. We try our best!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,555 reviews