Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,783 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,783 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very professional service was provided and a number of very helpful tips were given”

Helpful Report

Posted 1 month ago

Hi Graham! Thanks for your feedback and 5-star review! We're glad you found the service professional and the tips helpful. If you ever need more assistance, we're always here to help!

Posted 1 month ago

“Contacted me beore arriving. Went through the main problem that I thought was a scam and fixed it. As we had time to spare I discussed sum other items that he assisted me with.Everything was done in a very pleasant way so I could understand.”

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Posted 1 month ago

Hi Raymond! Thanks for your 5-star review! We're glad we could help sort out the issue and make things easy to understand. It’s great to hear our technician was able to assist with a few extra things too! If you ever need more help, we’re just a call away.

Posted 1 month ago

“I was very impressed with the support I received. Chance was super helpful and demonstrated a strong understanding of the problem. They were able to quickly diagnose the root cause of the issue. My problem was resolved efficiently and effectively. I highly recommend their services. was super knowledgeable and resolved our issue in no time .”

Helpful Report

Posted 1 month ago

Hi Matija! Thank you so much for your fantastic 5-star review! We're happy to hear that our technician Chance was able to quickly diagnose and resolve your issue with ease. We really appreciate your recommendation and are glad to know you were impressed with the support. If you ever need assistance again, we’re always here to help!

Posted 1 month ago

“Needs to go up to excellent plus. Weonsuk is so understanding, easy to understand, patient, waits for me to demonstrate my understanding, checks health of computer while I practice new skills - on my phone. Fantastic. Needs a bonus!”

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Posted 1 month ago

Hi Margaret! Thank you for the wonderful feedback and 5-star review! We're happy to hear about your positive experience with our technician Weonsuk. His patience and support truly make a difference, and we're so glad you felt taken care of. We'll definitely pass along your appreciation. Feel free to reach out anytime if you need further help!

Posted 1 month ago

“Brilliant service. Very efficient and helpful service man. Listened to what we needed. Will recommend.”

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Posted 1 month ago

Hi Barbara! Thanks so much for your kind words and 5-star review! We're glad to hear that our service met your needs and that you had a positive experience. We appreciate your recommendation. Thanks again!

Posted 1 month ago

“Most pleasant young man. Was extreamley helpful. Great prompt service that I would certainly use again.”

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Posted 1 month ago

Hi Avril! Thanks so much for your 5-star review! We're happy to hear you had a great experience, found our service helpful and the technician pleasant. If you ever need assistance in the future, don’t hesitate to reach out—we'd love to help again!

Posted 1 month ago

“As always good service. Jack was super knowledgeable and helped me out heaps.”

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Posted 1 month ago

Hi Stan! We appreciate your kind words and 5-star review! Our technician Jack will be pleased to know he could help. Let us know if you ever need anything else! Thanks again.

Posted 1 month ago

“Fantastic appointment with Angus, been meaning to do it for ages. Feel confident about his advice and now know where to head to get a computer with windows 11. Finally got a back up device, and learn't heaps. Also signed up to the yearly help, has many advantages, and I know I can get help when I need it. Thanks heaps.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your 5-star review! We're glad our technician Angus could provide helpful advice and get you set up with everything you needed. Welcome to Geek Plus—it's great knowing you've got help whenever you need it! Thanks again for your review!

Posted 1 month ago

“Excellent service. On time. Very knowledgeable. Polite and well mannered. Solved my issue.”

Helpful Report

Posted 1 month ago

Hi Paul! We appreciate your kind words and 5-star review! It's great to hear that our team was on time, knowledgeable, and got everything sorted for you. We're always happy to help! Thanks again.

Posted 1 month ago

“Very helpful and sorted the issues and clarified my queries.”

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Posted 1 month ago

Hi Brenda! Thanks for your 5-star review! We're glad we could sort things out and provide the clarity you needed. Let us know if you ever need more help!

Posted 1 month ago

“Very satisfied with Jared.Fixed my computer and as there was time in the our he ran me through the workings of my printer.”

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Posted 1 month ago

Hi Ann, thank you for the 5-star review of Jared's recent visit. Awesome that your computer is all fixed now and you've got some helpful tips for using your printer. Thanks again!

Posted 1 month ago

“Thank you so much for your help today. I was supprised to get same day service, and really appreciate it. My computer was organised for me and explanations given. I am happy to reccomend your service.”

Helpful Report

Posted 1 month ago

Hi there, thank you for the awesome review and 5-star rating. We always try to visit our customers on the day of possible because we know just how frustrating it can be to have tech issues holding you back. It's great to hear we got your device organised and provided some helpful explanations along the way. Thank you for the review and recommendation!

Posted 1 month ago

“Excellent service got everything done plus some very helpful good information”

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Posted 1 month ago

Hi Joanne, thank you for taking the time to leave us a lovely 5-star review. Glad to hear we could get everything done, plus provide some helpful information along the way. Thanks again!

Posted 1 month ago

“Sam from Christchurch Geeks On Wheels, helped me with seveal computer issues yesterday. He had much patience and was an extremely good teacher when I asked him to explain things that many would have considered very elementary.”

Helpful Report

Posted 1 month ago

Hi there, thank you for taking the time to leave such a kind and thoughtful 5-star review of your recent visit from Sam. It's great to hear that he was happy to answer any questions and explain things as he went. Both things we value a lot at Geeks on Wheels, as there is no better way to learn about your technology than to ask questions. Thanks again, and we look forward to assisting in the future.

Posted 1 month ago

“Was very pleased to have Ben V sort an accumulation of ipad problems in such a knowledgeable helpful way.”

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Posted 1 month ago

Hi Dororthy, thank you for the 5-star rating and review of your recent visit from Ben. We've passed on your kind words and hope to help in the future should you require it.

Posted 1 month ago

“Cannot remember the name of man who fixed it for me but he was very caring and kind in showing me what to do as I am in my eighties and it takes me longer to remember things Thanks a lot Meg Gordon”

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Posted 1 month ago

Hi Meg, thank you for the lovely review. It's lovely to hear that the technician was able to help with your tech troubles in a manner that worked for you. Thank you once again for the feedback and 4-star review.

Posted 1 month ago

“Highly skilled and efficient technician, great job”

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Posted 1 month ago

Thank you for the 5-star review!

Posted 1 month ago

“Donovan sorted out my internet and router system brilliantly. It was not a simple mater with three zones and an external office, but he managed to "mesh" it all into one easy system, so no more changing zones as we moved around the property. Now we have fast internet.....”

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Posted 1 month ago

Hi Ron, thank you for the awesome 5-star review. It is great to hear you now have whole-home and office coverage with a great mesh system! We will pass on your kind words to Donavan. Enjoy your speedy internet.

Posted 1 month ago

“Very impressed with the help to set up our Starlink account.”

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Posted 1 month ago

Hi Barry, thank you for the 5-star review. We hope you're enjoying the Starlink setup!

Posted 1 month ago

“Efficient and knoledgeable. Able to do magical things to set computers or tasks for clients.”

Helpful Report

Posted 1 month ago

Hi Dayle, thanks for taking the time to share such a thoughtful review. We are thrilled to hear you found our visiting technician was efficient and knowledgable. Thanks again!

Posted 1 month ago

Geeks on Wheels is rated 4.8 based on 6,783 reviews