Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Weonsuk”

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Posted 2 years ago

Thanks for the review Elizabeth!

Posted 2 years ago

“Rein was very friendly and attentive. Very pleased with the service.”

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Posted 2 years ago

Thanks Elizabeth! Rein will be really pleased that you enjoyed his appointment! Thanks for taking the time to leave us a review!

Posted 2 years ago

“Always on time and very professional”

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Posted 2 years ago

You know it Roger! Thanks!

Posted 2 years ago

“THAT MAGIC WORD THAT LEAVES A CUSTOMER FEELING LISTENED TO, HOW WOULD -YOU- LIKE THIS COMPUTOR SET UP. IT FEEL BLOODY GOOD WHEN IT ALWAYS COMES BACK TO MY DESIDEING HOW,WERE,WHEN. THANK YOU RUBARN YOU MAKE IT PLEASABLE TO SPENT MONEY WHEN I HAVETO.”

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Posted 2 years ago

Thanks Graham! It's wonderful to hear when our customers enjoy their appointments. Reuben will be really pleased to hear that you appreciated his tailored appointment experience! We look forwarded to being able to help you again in the future.

Posted 2 years ago

“Rein was professional yet friendly - easy to talk to - knowledgeable and competent ... sorted problems I thought may not be 'fixable'”

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Posted 2 years ago

That's awesome to hear Dianne! Glad to hear Rein was able to work his magic and fix your unfixable issues!

Posted 2 years ago

“They gave me efficient service and were helpful and friendly in the process. They also listened to what I had to say and gave me important advice in the process. I'm happy with the result.”

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Posted 2 years ago

That's great to hear David! We do our best to tailor our appointments to our customer's needs and wants. Great to hear your technician was able to help you out as needed!

Posted 2 years ago

“Poul was very good at explaining what he had done”

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Posted 2 years ago

Thanks for the 5-star review for Paul. He will be proud!

Posted 2 years ago

“Had a lovely man today and all is going as it should. I’m so grateful to have had such professional help, 😊 thank you so much.”

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Posted 2 years ago

Thanks Joy! We are grateful to be able to provide help to such lovely customers! Thanks for the 5-star review

Posted 2 years ago

“Excellent service! Thanks Rein.”

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Posted 2 years ago

Thanks for the review!

Posted 2 years ago

“Friendly efficient service. Fixed the problem. Thanks”

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Posted 2 years ago

Thanks Johan! Glad to be able to help!

Posted 2 years ago

“Excellent, reliable service. Good communication. Fair pricing.”

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Posted 2 years ago

Thanks for the review! We do our best to provide an exceptional service!

Posted 2 years ago

“Please note my yesterday's review of work done by Rence whose name I forgot for a few hours.”

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Posted 2 years ago

Thanks Greer! Glad to hear Rence's work was of a 5-star quality!

Posted 2 years ago

“always such good service it is my go to when I can't solve a problem myself (which is ofteN)”

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Posted 2 years ago

Thanks for the 5-star review Karen! If you haven't already you should try our helpline who can help with issues over the phone!

Posted 2 years ago

“Very reliable, very professional very punctual.We enjoyed Rein's company.”

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Posted 2 years ago

Glad to hear Rein was able to help you out Alec! He will be really glad of your high praise!

Posted 2 years ago

“My PC is running very slow at times while other devices are running fast. I contacted Geeks on Wheels to check over my PC. Harry came and looked through everything and gave me some good advice to keep PC running as it should be. Very good service.”

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Posted 2 years ago

Thanks Andrew! Harry will be glad to hear you enjoyed your appointment with him! Hopefully we were able to help with the speed of your computer!

Posted 2 years ago

“You have a good guy there. He sorted problems out and was very patient with the wobbly memory of the old guy (86)”

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Posted 2 years ago

It's great to be able to help our respected elders with their technology issues! Thanks for the great review Joe! Glad to have been able to help!

Posted 2 years ago

“Polite, efficient. Did what I asked. Can’t believe how quick eyed he was he could scan a page in a blink while I was still searching. Well worth it”

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Posted 2 years ago

Thanks Dinah! Our techs are top-notch! It's great to hear you had a pleasant experience!

Posted 2 years ago

“There's nothing like having a Mac desktop crash coinciding with one of your extra busy periods - I don't recommend it. My inevitable stress was quickly and effortlessly removed as JamesM worked through the various corruptions and errors that had built up and brought it back to normal function. And encouraging that I do not have to replace my aging Mac just yet. Thank you for a very able and encouraging visit, and for putting things back together again. Tony M”

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Posted 2 years ago

Hi Tony. It’s incredibly satisfying to get such great feedback. Your positive experience reaffirms our focus on customer satisfaction. James will be thrilled to hear your kind words. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“Nick has been rescuing us and our devices since before the Christchurch earthquakes and me since my husband died, answering questions so simple that a 3 year old could answer but the problem is, I don't have a 3 year old. I'm grateful for Nick's patience and his willingness to fix and expain and not talk down. Geeks on Wheels is a blessing to me and GOW is lucky to have Nick”

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Posted 2 years ago

Thanks for the feedback Peggy! Nick will really appreciate the feedback! He is one of our most senior technicians and works very hard to provide the best customer experience! Glad to hear he has been able to help you and your late husband through your computer's trials and tribulations!

Posted 2 years ago

“Excellent service. The technician was able to sort our problem promptly. He was professional and helpful .”

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Posted 2 years ago

Great to hear Annelies! We do our best to provide an excellent customer experience so it's great to hear when we achieved this! Thanks!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews