Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,452 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,452 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The technician was very tactful in providing common solutions to problems I was experiencing with my laptop. He was very clear in his explanations.”

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Posted 1 year ago

Thank you so much Garth for your 5 star rating of Geeks on Wheels! We're so glad to hear that our technician was able to tactfully provide common solutions to the issues you experienced with your laptop, and that his explanations were clear. Thanks again for your feedback!

Posted 1 year ago

“This job had problems but we got there thanks to your geek's research”

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Posted 1 year ago

“Well presented. Fixed the problems on the computer that I was having trouble with.”

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Posted 1 year ago

Thank you so much for the 5-star rating, Lorna! We're glad team was able to help you with the problems you were having with your computer. We really appreciate your support!

Posted 1 year ago

“Always great service by great teams”

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Posted 1 year ago

Thank you for giving Geeks on Wheels a perfect 5-star rating, Sue! We really appreciate your kind words and are glad that you had a great experience with us! At Geeks on Wheels, we always strive to provide our customers with great service and great teams. We thank you once again for your review!

Posted 1 year ago

“Taylor was great- explained everything and was very patient.”

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Posted 1 year ago

Thank you for your 5 star rating, Dawn! We are so pleased to hear that Taylor was great- explained everything and was very patient. We are passionate about our customer service and ensuring everyone is satisfied. Thanks again!

Posted 1 year ago

“Arrived on time, fixed the problem and charged $160. Outstanding. Still dont understand technology but with these guys I dont have to”

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Posted 1 year ago

Thank you so much for your 5 star rating, Peter! We are glad to hear that our technician arrived on time, fixed the problem! We understand that technology can be overwhelming, so at Geeks on Wheels, we strive to make the process as easy and understandable as possible. Thanks again for your feedback!

Posted 1 year ago

“Alex is an excellent technician. And very understanding and patient with us seniors.”

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Posted 1 year ago

Thank you so much for the five-star rating of Geeks on Wheels, Sharon! We truly appreciate it. Alex is an excellent technician and understanding and patient with our clients. We are so lucky to have her on our team.

Posted 1 year ago

“Friendly helpful advice and service thanks”

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Posted 1 year ago

Thank you, Jon, for your 5 star rating of Geeks on Wheels! We're so pleased to hear that you found our friendly and helpful advice and service so great. We appreciate your feedback!

Posted 1 year ago

“Reagan was amazing. Soted the job quickly and efficiently Plus did another job ad well”

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Posted 1 year ago

Thank you so much for your 5 star rating of Geeks on Wheels, Janne! We're truly happy that Reagan was able to sort the job quickly and efficiently, plus do another job as well. We're glad you're pleased with the outcome!

Posted 1 year ago

“Absolutely delighted with service and very appreciative of being able to get help so quickly. Sashika very helpful and explained everything that I needed to understand. A very courteous, friendly and patient young man.”

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Posted 1 year ago

Thank you so much for your generous 5 star rating of Geeks on Wheels, Ariell! We are thrilled you are absolutely delighted with the service and very appreciative of the help you received so quickly. Sashika is a tremendous asset to us, and we are so happy you found him so courteous, friendly and patient. We really appreciate you taking the time to write this wonderful review.

Posted 1 year ago

“Very professional service. Very helpful. Definitely recommend Geeks on Wheels.”

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Posted 1 year ago

Thank you so much for your 5-star rating, Wayne! We truly appreciate you sharing your positive experience with us. We are so glad that you found our service to be very professional and helpful - it's always our mission to offer the best service we can. We're glad to know you recommend Geeks on Wheels and thank you for your support!

Posted 1 year ago

“Very happy with the service from SamR today. Solved the problem that I asked him to and provided some good advice. Thank you.”

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Posted 1 year ago

Hello Michael, Thank you very much for your 4 star rating of Geeks on Wheels and for your kind words. We're very glad to know that SamR was able to solve your problem and provide you with some good advice. Your satisfaction is very important to us and we will continue to strive to provide you with quality service. Thank you again for your valuable feedback. Sincerely, Geeks on Wheels

Posted 1 year ago

“Excellent service from a pleasant Geek. The speed and safety of my computer have been improved and the invasion by advertisements reduced. My wife is now able to store her photos on the cloud.”

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Posted 1 year ago

Thank you so much, Richard, for your wonderful 5-star rating of Geeks on Wheels! We are thrilled to hear that you had a pleasant experience with our services and that the speed and safety of your computer have been increased and the number of advertisements have been reduced. We are especially glad that your wife is now able to store her photos on the cloud. Thank you again for taking the time to share your experience with us!

Posted 1 year ago

“5 stars....Sam was efficient & polite.”

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Posted 1 year ago

Thank you so much, Anne, for your 5 star rating of Geeks on Wheels. We really appreciate your kind words about Sam, we strive to ensure that all our customers receive top quality service and it's great to hear that we succeeded in doing that for you.

Posted 1 year ago

“Weonsuk was fabulous. He was patient and explained things really well to me when he knew how much limited knowledge I had on IT and computers.”

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Posted 1 year ago

Thank you so much, Kerry, for giving Geeks on Wheels a 5-star rating! We're so glad to hear that Weonsuk was fabulous and made sure to break down the IT and computer concepts to you in a way you could understand. It truly means a lot to us to hear such feedback and we're incredibly thankful for your kind words.

Posted 1 year ago

“Josh was very obliging and helpful and sorted out any issues that I had.”

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Posted 1 year ago

Thank you for your 5 star rating of Geeks on Wheels! We are delighted to hear that Josh was very helpful and sorted out any issues you had. We really appreciate your positive review.

Posted 1 year ago

“A1 will use again. My computer crashed and Regan came to fix. She was professional and friendly. She gave me my options without trying to push me in any direction. Communication was great. Regan got my new system up and running better than it ever has. I got some new tips. They managed to get all my files transferred from the dead computer onto the new. I’m feeling very lucky. Thanks Geeks on Wheels”

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Posted 1 year ago

Thank you, Sandy! We appreciate your 5-star rating for Geeks on Wheels. We're so pleased to know that you were happy with the services, professionalism, friendliness and communication you received from our technician, Regan. We love hearing how she got your new system up and running better than it ever has, and that you got some new tips in the process.

Posted 1 year ago

“GEEKS IS GREAT and that includes AnthonyC”

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Posted 1 year ago

Thank you so much Jim for the 5-star rating of Geeks on Wheels! We appreciate your support and are thrilled that you have such a positive experience.

Posted 1 year ago

“Great service Aaron amazing couldn't have completed the external camera install, app and wifi without him. I saw the car in Hamilton ..sign was written , best call I made!”

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Posted 1 year ago

Thank you so much for your 5 star rating! We're so glad to hear that Aaron was able to help with the external camera install, app and wifi - it's always great to hear that we've provided great service! We appreciate your kind words and are thrilled that you decided to give Geeks on Wheels a try - we hope to continue providing nothing but excellent service for you!

Posted 1 year ago

“Tom was a great help. My only complaint re Geeks is that you are far too expensive! Unreasonably so.”

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Posted 1 year ago

Thank you so much, Carol, for your 5 star rating of Geeks on Wheels! We're so glad to hear that Tom was a great help.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,452 reviews