Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Jarred you were a great help And I certainly will call you again!!!!”

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Posted 2 years ago

Thank you, Marion! Jared will be so pleased to hear this. We are happy to help with any future tech troubles.

Posted 2 years ago

“Paikea did a fantasic job. I called Geeks on Wheels to help me set up my new desktop computer and printer and Paikea was at our place within half an hour of that call and did a great job and explained things to me as he went through the installation processes.”

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Posted 2 years ago

Thank you so much, Karen! It sounds like Paikea did an amazing job with your tech! We are so pleased that you had such a good time. Thank you again for the stellar review!

Posted 2 years ago

“I was very grateful for the prompt assistance which meant I could access my computer.”

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Posted 2 years ago

Thank you, Alison. We pride ourselves on good service, and I'm glad to hear we got you back into your computer! If you ever need any extra tech help, we are here to assist!

Posted 2 years ago

“Dean was wonderful - couldn't have asked for better service he ticked all the boxes.”

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Posted 2 years ago

Hi Jaime! So glad to hear that you are pleased with our service! Dean is always happy to help people out with their tech troubles. Thank you for the review!

Posted 2 years ago

“Thanks for the help”

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Posted 2 years ago

No worries, Shirley! Thank you for the review!

Posted 2 years ago

“I found John most pleasant and helpful. he had a good grasp of Thunderbird, and was able to fix my problem reasonably quickly. I would highly recommend him and Geeks on Wheels.”

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Posted 2 years ago

Thank you, Carol! John is a great technician and he will love this feedback. Thank you again for the great review!

Posted 2 years ago

“Geeks on Wheels is a great service!!”

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Posted 2 years ago

Thank you so much! We appreciate the review!

Posted 2 years ago

“I can highly recommend the technical know-how of Geeks On Wheels. Harry problem-solved the technical issues I was having with my Mac quickly and efficiently. Couldn't wish for better service.”

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Posted 2 years ago

Thank you so much! Harry is a great technician and he will be so happy to hear that he was able to get you all sorted and give you such amazing service! Thank you so much for taking the time to leave this review.

Posted 2 years ago

“Fast, friendly and flexible service! I would highly recommend these guys for your home tech issues! Will definitely use Geeks on Wheels again for any future issues.”

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Posted 2 years ago

Hi Rex! Thank you for the kind words! When our customers are empowered to use their technology again, that's when we are happiest. Whenever more tech troubles appear, we will be here to help.

Posted 2 years ago

“Really great service. They kept me up to date about changes on plans and most importantly, fixed my complicated computer problem. Vaughan was helpful, professional and friendly.”

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Posted 2 years ago

Thank you for the review, Rachel! Glad to hear we were able to get you sorted with all your tech troubles! Vaughan is a superstar and he will be thrilled to hear this great feedback.

Posted 2 years ago

“Fantastic. Just could not believe how good you guys are. Worth every penny . Definitely would use you again. You made something that we had spent hours trying to fix so easy. Well done . Peter Smith”

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Posted 2 years ago

Thank you so much, Peter! We love to hear this amazing feedback and that we could give you such great service! If you ever need help with any future tech troubles, just give us a call.

Posted 2 years ago

“I was delighted with the service provided by Tim. He was able to place my phone back in its original space in the dining room where it should have been. He was also able to clean up the mess of cords in a jumble sitting behind my computer. And also set a default font for me on Word and Excel which I was unaware of how to do and neither was the previous technician. In effect he cleaned up the shambles left by your previous employee.”

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Posted 2 years ago

Hi Andrea! So glad to hear that Tim was a great experience this time! He's definitely a top-notch tech and he loves to help everyone with their tech troubles. Thank you for giving us a chance to send him out to you!

Posted 2 years ago

“Very happy to receive this service annually for my peace of mind.”

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Posted 2 years ago

Thank you, Irene! We will make sure that you get that exceptional service every time!

Posted 2 years ago

“Arrived on time and kept me informed of what was happening.”

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Posted 2 years ago

Thank you, Elaine! We love to give exceptional service, so hearing this is music to our ears!

Posted 2 years ago

“Mike was very helpful and patient. He is also highly skilled. I was very happy and satisfied with his advice and work today on my computer and mobile phone. He is the best computer technician I have ever encountered.!”

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Posted 2 years ago

Hi Alex! Glad to hear that Mike was highly skilled for all the tech troubles you had. He will love the high praise you're offering him! Thank you so much for the stellar review!

Posted 2 years ago

“Great comms all the way. Effective and professional. Fixed our problem. Will use again!”

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Posted 2 years ago

Thank you so much, Mike! If you're happy we're happy, and we are certainly happy to assist you with any future tech troubles you need looking at!

Posted 2 years ago

“every computer technician from geeks on wheels who helps me brings more knowledge and ideas for my computer.”

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Posted 2 years ago

Hi there! Glad to hear our technicians are able to help advance your technology knowledge and experience!

Posted 2 years ago

“Knowledgeable help to transition to fibre, set up home security camera and finish setting up TV was much appreciated. The 'tech' was on time, on task and polite. He offered to wear a mask when he saw that I was. We'll be booking again when needed.”

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Posted 2 years ago

Awesome to hear this, Nikki! We definitely love to make sure all your tech is in working order when we visit! Thank you for leaving such an amazing review!

Posted 2 years ago

“Wonderful. Sadly I got my ex tv signal man to come and get me to buy a new phone. He charged me over the odds. Rang geeks to fix what he had left out. He had kept contacting me in a friendly way. Just because i am old not lost all my marbles yet. Thought he was being nice. . Silly me. Geeks got eveything going. Thank you.”

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Posted 2 years ago

Hi Caroline! Happy to hear that Geeks was able to help where you needed it after the unfortunate circumstances with previous people. We are always here if you ever need any further tech support!

Posted 2 years ago

“A really lovely man who was very helpful indeed. I will definitely call Geeks on Wheels when I need help again.”

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Posted 2 years ago

Thank you so much, Jaedra! We are always happy to help get all your technology troubles sorted!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews