Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,783 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,783 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“efficient , polite , listened to my story, fixed the difficulties I was having and gave the computer a thorough check over and assured me all was functioning as it should.will be happy to use same service again.”

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Posted 2 months ago

Hello! Thank you for your kind words! We're glad we could sort out the difficulties you were having and give your computer a proper check-up. It’s great to hear you felt listened to and reassured. We’d be happy to help again anytime! Thanks again.

Posted 2 months ago

“I had lost all connection to my internet, broadband etc. Ryan from Geeks on Wheels came and found out what the problem was and fixed it in a very quick manner. He was thorough and very knowledgeable explaining everything to me with his notes etc. I would recommend Ryan and Geeks on Wheels again.”

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Posted 2 months ago

Hello! Thanks for sharing your experience! We're so glad our technician Ryan was able to get you reconnected quickly and explain everything along the way. We appreciate the recommendation and are always here if you need us again!

Posted 2 months ago

“Easy contact, prompt response. Stephen was knowledgable, identified and sorted issue in no time.”

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Posted 2 months ago

Hi Nerida, thanks for your 5-star review! We're glad to hear our technician Stephen was able to quickly sort out the issue for you. If you ever need more tech help, we're just a call away! Thanks again.

Posted 2 months ago

“Vivek did a very good job on my computer,he knew what he was talking bout”

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Posted 2 months ago

Hi John! Thanks for your 5-star review! We're glad to hear our technician Vivek took great care of your computer. If you ever need more tech help, we're just a call away!

Posted 2 months ago

“Great service & very trustworthy team. AnthonyC was very efficent, knowledgable & helpful with showing how computer & laptop were working. Highly recommend Geeks on Wheels.”

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Posted 2 months ago

Hi Tisha! Thanks so much for your kind words! We're glad to hear our technician Anthony provided great service and helped you out with your computer and laptop. We appreciate the recommendation! Thanks again.

Posted 2 months ago

“Great prompt service”

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Posted 2 months ago

Hi Colin, thank you for your 5-star review and kind words! We're glad you find our service timely and great!

Posted 2 months ago

“Great service, thanks Ryan.”

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Posted 2 months ago

Hi Tania, thank you for your kind 5-star review. We'll be sure to pass along your thanks to our technician Ryan. Thanks again.

Posted 2 months ago

“your technician was awesome, explained to me what he was doing and why”

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Posted 2 months ago

Hi Peter! Thanks for your great feedback! We’re glad to hear our technician took the time to explain everything clearly. If you ever need more help or have any questions, we’re always here! Thanks again.

Posted 2 months ago

“An excellent service that got straight to the cause of my problem. Not only was my issue addressed in every respect in s friendly and respectful manner but my whole system and computer was speedily checked and adjusted for me. Ongoing advice was given and also an assurance of help being readily available for any subsequent problems that may arise.”

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Posted 2 months ago

Hi Robin! Thank you for your kind words and 5-star review! We're so glad we could quickly identify and resolve the issue for you while also giving your system a thorough check. Providing ongoing support and advice is all part of what we do, so if you ever need anything else, we're always happy to help!

Posted 2 months ago

“Rating 5. Prompt attention from base through to rep and arrangements precise and on time. Very friendly and proffessional. very happy. (Cant seem to be able to complete your last question.)”

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Posted 2 months ago

Hi Janice, thank you for the 5-star rating and great feedback. We are pleased to hear that not only was your on-site technician helpful, but the service overall, from the call centre to the visit, was prompt and professional.

Posted 2 months ago

“Aman is always very helpful and very informative about the problem..”

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Posted 2 months ago

Hi Marlene, thank you for the 5-star rating and kind review.

Posted 2 months ago

“Without the occasional help of GOW I would waste hours each day trying to solve peroblems myself”

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Posted 2 months ago

Thank you for the 5-star review and continued support Jim, always happy to help!

Posted 2 months ago

“We called Geeks on Wheels to regain access to our emails. Vaughan was able to efficiently simplify the access with EM ( and lots more ) for us Techno Bunnies. He also synched the laptop with Jacqui's tablet which aids deleting emails. Vaughan is very much the extra mile guy. Thanks very much Vaughan and Geeks on Wheels 5 star service Kind Regards Terry and Jacqui Batt”

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Posted 2 months ago

Hi Terry, thanks for taking the time to leave such an awesome review! It sounds like Vaughan made sure you and Jacqui were more than sorted which is what we love to hear. We will pass on the kind words and thanks again for the 5-star review!

Posted 2 months ago

“AaronE. Most helpful and easy to follow his instructions and alteratons and repairs to my comuter. Would certainly recommend”

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Posted 2 months ago

Hi Eileen, thank you for the great feedback on your recent visit from Aaron, we will make sure to pass on your kind words and appreciate the 5-star review.

Posted 2 months ago

“As always, on time, everything done, checked and explained. Great service. Thankyou.”

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Posted 2 months ago

Hi Lewese, thank you for the lovely 5-star review. It's great to hear such positive feedback regarding your recent visit from our technician. Thanks again!

Posted 2 months ago

“The service was great from beginning to end. Alex was wonderful. She fixed the issue quickly, made sure the latest update loaded successfully and gave helpful tips going forward.”

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Posted 2 months ago

Hello! Thanks for your awesome review! We're so glad our technician Alex could get everything sorted quickly and even share some helpful tips. If you ever need anything else, we're here to help! Thanks again.

Posted 2 months ago

“Great service by skilled tech”

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Posted 2 months ago

Hi Paul, thank you for your 5-star review! We're happy to hear you had a great experience, with many thanks to the skilled technician who assisted you. We appreciate your support, thanks again!

Posted 2 months ago

“The man who came was exellent”

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Posted 2 months ago

Hi Clive. Thank for your 5-star review! We’re so glad to hear you had an excellent experience with our technician. We appreciate your feedback and support!

Posted 2 months ago

“Amazing so efficient professional and thorough thank you SamR”

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Posted 2 months ago

Hi Sue! Thank you for your 5-star review! We're so glad to hear that our technician Sam provided efficient, professional, and thorough service. We appreciate your feedback, thanks again!

Posted 2 months ago

“Justin was verey helpoful, explaind a lot to me and fixed the problem I had very quixcly as well as giving me helpful advice.”

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Posted 2 months ago

Hi John! Thanks for your 5-star review! We're glad our technician Justin was able to fix the issue quickly and provide helpful advice along the way. We appreciate your support!

Posted 2 months ago

Geeks on Wheels is rated 4.8 based on 6,783 reviews