Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,450 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased that the issue concerning the printer was resolved very quickly, releived that it was not drawn out.Also the commonsense advice that I keep the email service as it is at the moment.”

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Posted 4 months ago

Hi Garth, thank you for the 5-star review, we're glad that we got your issue resolved and we're also able to offer some sound and helpful advice. Thanks again!

Posted 4 months ago

“The technicians turned up on time. Most of my needs were met but it was an unwelcome surprise to find out my PC was unusable after the upgrade. The managers discount helped me swallow that pill.”

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Posted 4 months ago

Hi there, thank you for the 4-star review, unwelcome surprises can really be a pain sometimes. If you feel like there's something we could have done better we'd love to hear from you, please give us a call on 0800 424 335!

Posted 4 months ago

“Excellent in every way. Chris was super helpful and went over and above all our expectations. Geeks on Wheels have been superb every time we needed them. Keep up the great work and awesome staff.”

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Posted 4 months ago

Hi Christine, thank you for the kind words and 5-star rating. We are stoked to hear Chris did such a great job and we will pass on your feedback. Thanks again!

Posted 4 months ago

“Very pleased and very happy, feel secure that scammers are now unable to get in here. Cheers Don.”

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Posted 4 months ago

Hi Don, thank you for the kind 5-star review. We're glad that we could help with securing your devices against scammers! Regards the Geeks team.

Posted 4 months ago

“Sam was very good describing step by step how the procedure was achieved . I would recomend Geeks to anynone>>>>>Jim Conolly”

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Posted 4 months ago

Hi Jim, thank you for the 5-star review and recommendation. We're glad to hear Sam not only helped with the issue but explained as he did so. Thanks again!

Posted 4 months ago

“To the Management of Geeks on Wheels Thank you so very much for again the wonderful service that your Geek gave us today. He explained everything so clearly that we were both able to understand. It was so good having such a well mannered, knowledgeable young man in our home. Yours sincerely, Malcolm & Pauline Lay”

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Posted 4 months ago

Thank you for your kind words Malcolm & Pauline. It's wonderful to hear you had such a great experience with our technician and we trust that he resolved the difficulties you were facing with your tech devices. We hope to help again in the future should you ever require it. Thanks once again!

Posted 4 months ago

“Sorted issues quickly and in a friendly manner. Computer is now so much easier to use. Highly reccommend...thanks”

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Posted 4 months ago

Hi there, thank you for your feedback and 5-star review. It's great to hear your finding your device a whole lot easier to use! Thanks again.

Posted 4 months ago

“Excellent Service. PROVIDED USEFUL ADVICE ON THE SETUP AND USE OF NEW COMPUTER EQUIPMENT bob Cooper”

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Posted 4 months ago

Hi Bob, thank you for the glowing review and 5-star rating, we pride ourselves on our high-quality service and are pleased to hear you found it just that! Thanks again.

Posted 4 months ago

“Sorted out my main problem - but not able to install a Mac Cleaner, probably because my Mac OS Majave 10.14.6 is not compatable (pity)”

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Posted 4 months ago

Hi Ray, thank you for the 4-star review. It can definitely be annoying when updates stop compatibility with programs! But we're glad to hear that your main problem was resolved. thanks again!

Posted 4 months ago

“Time efficient and punctual. Responded to my requests. Explained in everyday language not tech-speak.”

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Posted 4 months ago

Hi Zena, thank you for the kind review. We're happy we were able to help and in a timely manner whilst skipping the tech jargon. We hope to help again in the future!

Posted 4 months ago

“Sashiska rang in advance to see if he come early. He clearly understood my problem, and was excellent in setting it up for best reception, and how I could monitor the performance. Finally he showed my an App which would be of help in the future. Excellent service, and I will pass this on to my friends and colleagues.”

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Posted 4 months ago

Hi Nick, many thanks for the kind review and great feedback. We'll be sure to let Sashika know and are glad to hear we were able to get everything sorted for you plus offer some helpful tech advice! We hope to help again in the future, thanks!

Posted 4 months ago

“Brilliant”

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Posted 4 months ago

Hi Jenny, thank you for the 5-star review!

Posted 4 months ago

“Donovan was brilliant. He met my business computing needs in short order and was available to trouble-shoot for me on his second visit. He was able to answer all of my questions and never made me feel like I was asking a stupid question. Fantastic service at a great price, and he arrived when he said he would. i can't recommend him highly enough.”

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Posted 4 months ago

Hi Robert, we really appreciate your kind review, 5-star rating and detailed feedback. We will be sure to pass on your kind feedback to Donavan. It's great to know that he was not only able to get your tech issues sorted in a timely manner but could also answer your questions, helping you and your business get the most out of your tech.

Posted 4 months ago

“Julianne is fabulous. thanks lots.”

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Posted 4 months ago

Hi Janet, thanks for the 5-star rating and kind review! We're glad we could help.

Posted 4 months ago

“Miles came on 1 July as agreed to deal with my PC problems and was polite and knowledgeable throughout sorted the issues out.. I would highly recommend him!”

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Posted 4 months ago

Hi Jonathon, thank you for the kind review and 5-star rating!

Posted 4 months ago

“Very good, all went smoothly, thank you.”

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Posted 4 months ago

Hi Lindy, thank you for the 5-star review!

Posted 4 months ago

“The technician was able to solve a number of complicated problems with my computer and achieved this with great results. Explained the process to rectify the problems as he went. Really pleased with the work undertaken and the advice regarding the replacement of windows 10 to windows 11. highly recommend this company.”

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Posted 4 months ago

Hi Bruce, thank you for the kind review. It's great to hear that the technician not only resolved the complicated problems you were facing but also explained the process and offered some helpful advice. Thanks for your recommendation!

Posted 4 months ago

“no oooooooo”

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Posted 4 months ago

Hi there, thank you for the 4-star review!

Posted 4 months ago

“Tim arrived promptly. He diagnosed the source of my connection problem, and fixed it within a very short time. There was still time available, so we did some tidying of my laptop. Tim explained things in an easy to understand way. I would definitely choose Geeks on Wheels first next time too.”

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Posted 4 months ago

Hi there, thank you very much for your feedback! We will make sure to pass on your kind words to Tim. It's great we were able to get you back up and running and we hope to assist with any tech issues in the future!

Posted 4 months ago

“Sashika was very pleasant and helpful.”

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Posted 4 months ago

Hi there, many thanks for the kind words and 4-star review!

Posted 4 months ago

Geeks on Wheels is rated 4.8 based on 6,450 reviews