Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,537 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,537 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh was very obliging and helpful and sorted out any issues that I had.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating of Geeks on Wheels! We are delighted to hear that Josh was very helpful and sorted out any issues you had. We really appreciate your positive review.

Posted 1 year ago

“A1 will use again. My computer crashed and Regan came to fix. She was professional and friendly. She gave me my options without trying to push me in any direction. Communication was great. Regan got my new system up and running better than it ever has. I got some new tips. They managed to get all my files transferred from the dead computer onto the new. I’m feeling very lucky. Thanks Geeks on Wheels”

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Posted 1 year ago

Thank you, Sandy! We appreciate your 5-star rating for Geeks on Wheels. We're so pleased to know that you were happy with the services, professionalism, friendliness and communication you received from our technician, Regan. We love hearing how she got your new system up and running better than it ever has, and that you got some new tips in the process.

Posted 1 year ago

“GEEKS IS GREAT and that includes AnthonyC”

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Posted 1 year ago

Thank you so much Jim for the 5-star rating of Geeks on Wheels! We appreciate your support and are thrilled that you have such a positive experience.

Posted 1 year ago

“Great service Aaron amazing couldn't have completed the external camera install, app and wifi without him. I saw the car in Hamilton ..sign was written , best call I made!”

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Posted 1 year ago

Thank you so much for your 5 star rating! We're so glad to hear that Aaron was able to help with the external camera install, app and wifi - it's always great to hear that we've provided great service! We appreciate your kind words and are thrilled that you decided to give Geeks on Wheels a try - we hope to continue providing nothing but excellent service for you!

Posted 1 year ago

“Tom was a great help. My only complaint re Geeks is that you are far too expensive! Unreasonably so.”

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Posted 1 year ago

Thank you so much, Carol, for your 5 star rating of Geeks on Wheels! We're so glad to hear that Tom was a great help.

Posted 1 year ago

“Weonsuk was amazing! Explained everything well and answered any questions we had. Checked all devices and suggested ways to prevent our plight being repeated. Had us sorted in no time and definitely put us at ease after we had been hacked.”

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Posted 1 year ago

Thanks for the five-star rating, Liz! It's so encouraging to read that Weonsuk was amazing and that he was able to put you at ease and get everything sorted. We're thrilled that Geeks on Wheels was able to help you get back up and running quickly.

Posted 1 year ago

“Vaughn was awesome. Polite, direct and efficient. Cheers”

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Posted 1 year ago

Thank you, Cory for your 5 star rating of Geeks on Wheels! We're thrilled to hear that Vaughan provided you with great service. We appreciate your kind words!

Posted 1 year ago

“Chris was very good at his job,and a very pleasant person to talk to. Thank you Chris!!”

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Posted 1 year ago

Thank you for your five star rating of Geeks on Wheels, Merilyn! We're so glad to hear that Chris was very good at his job and a very pleasant person to talk to. We really appreciate your kind words and the great review. Thank you, Chris!

Posted 1 year ago

“Extremely happy with the professionalism. Thanks Chris K. Your expertise is valued by Roger and Lynette Stevens”

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Posted 1 year ago

Thank you so much for your 5-star rating of Geeks on Wheels! We are thrilled to hear that you were so pleased with the professionalism of our team. We appreciate you taking the time to share your feedback. Your kind words mean so much to us. Thank you, Lynette Stevens, for your support!

Posted 1 year ago

“Maddy again was amazing - sorted all issues out - such a pleasant young lady to deal with - thank you”

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Posted 1 year ago

Thank you Barb for the 5 star rating of Geeks on Wheels! We are so happy to hear Maddy again was amazing and sorted all of your issues out! We really appreciate your feedback and are glad that you had a pleasant experience dealing with our young lady. Thank you!

Posted 1 year ago

“Magic! Everything plus is done & I hav a working apple mobile AND access to my email inbox & drafts on thunderbird on my matebk, & I'm back on paranoid fb, yay! THanx so much Kristopher! Wow!”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating of Geeks on Wheels, Rose! We are so glad to hear that we were able to help you get back to your email inbox, access drafts on Thunderbird from your matebk, and get back onto paranoid FB. We are very happy that you are so pleased with the service we provided. We appreciate your kind words and 5 star rating!

Posted 1 year ago

“Barnaby was knowledgable and patient and he achieved what I wanted plus more in enlarging the mouse pointer.”

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Posted 1 year ago

Thank you for your lovely 5 star rating, Caroline! We're so glad that Barnaby was able to provide the exceptional service you expect from Geeks on Wheels, and that you were satisfied with the results! Thanks for the kind words about Barnaby — we'll be sure to pass them along!

Posted 1 year ago

“Very patient with my lack of tech knowledge”

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Posted 1 year ago

Thank you so much, Te, for the 5 star rating of Geeks on Wheels! I'm so pleased to hear that our team was very patient you. We appreciate your kind words and are thrilled to have delivered a positive experience.

Posted 1 year ago

“Great personal service..even after a small complication the geeks were quick to resolve the issue. Awesome customer service and great follow up support.”

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Posted 1 year ago

Thank you so much, Chris, for your 5 star rating! We are so pleased to hear that you had a great experience with Geeks on Wheels and with our customer service and support. We really appreciate your kind words about our service. We do our best to provide the best service and will continue to do so!

Posted 1 year ago

“Sashika was amazing! He was professional, knowledgeable and efficient. We are very grateful for his assistance today!”

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Posted 1 year ago

Thank you Kathryn for your 5 star rating of Geeks on Wheels! We are very happy to hear that Sashika was professional, knowledgeable and efficient in providing you assistance today! We really appreciate your kind words.

Posted 1 year ago

“We had a couple of issues with our job at first, but the followup to rectify those issues was excellent. Would recommend Geeks on Wheels to others.”

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Posted 1 year ago

Thank you so much, Russell, for taking the time to rate Geeks on Wheels a 4-star. We are thrilled to hear that our follow up to rectify the issues you initially had with your job was excellent. We really appreciate your recommendation and kind words!

Posted 1 year ago

“Very professional and efficient. Listened to requirements and implemented with precision. Highly recommended.”

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Posted 1 year ago

Thank you, John, for such a wonderful review and your 5 star rating! We are thrilled to hear that our services were both professional and efficient, that we listened carefully to your requirements and implemented with precision. We are very grateful for your recommendation, and it means a great deal to us. Thank you again.

Posted 1 year ago

“Donovan was great and very helpful with all our queries and even solved an old one! His knowledge is outstanding and he makes everything look so easy. Thank you Donovan.”

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Posted 1 year ago

Thank you Fran for your wonderful 5-star rating of Geeks on Wheels! We're so pleased to hear that Donovan was of great help to you and that he was knowledgeable and efficient in his service to you. We'll make sure to pass on your kind words to Donovan. Thanks again for your review and for choosing Geeks on Wheels!

Posted 1 year ago

“Thanks Jesse for sorting our system out on Friday. Extremely happy with the outcome and to let you know I managed to remember the new system this morning. Thanks again”

Helpful Report

Posted 1 year ago

Hi Gail! We love hearing back from our customers on how the appointment went! And to hear you are extremely happy fills us with pride in knowing that Jesse sorted out all your tech to the best it can be! Enjoy using your new system and if you ever need further tech support, we would be delighted to help again!

Posted 1 year ago

“A big Thank you to Tommy for helping us set up our devices in our new home. ❤️”

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Posted 1 year ago

Hi Rae! We will send your thanks to Tom so that he gets the thanks he deserves! We hope you enjoy your new home and it gives you years of memories!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,537 reviews