Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We wanted to buy a lightweight laptop suitable for travelling. The receptionist (Chantelle) took note of our request and set clear expectations when arranging a visit from a technician. The technician (James) visited us, discussed options and assisted us to make a laptop selection that best suited our needs. He then installed the necessary software, and sync-ed the new laptop to our two existing machines. James was clear and friendly in all his transactions and responded to all our questions.”

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Posted 2 years ago

“Justin is great! He sorted out my printer and my laptop which is restarting all the time!”

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Posted 2 years ago

“The person who came to me was excellent .Explained everything clearly , followed up with a callback to check on things and was very well Presented”

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Posted 2 years ago

“We really like using Geeks on Wheels , Michael has sorted our internet , T V set up and laptop brilliantly yet again .”

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Posted 2 years ago

“Friendly with sound advice and helpfull.”

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Posted 2 years ago

“Gino had a good approach, was careful in listening to my account of concerns, clear in his explanation of the terms of service, and he kept me well informed about the processes that he was undertaking. The outcome was good.”

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Posted 2 years ago

“Very good service by Weonsuk. Arrived on time and quickly resolved the issues I hadn’t been able to fix. Highly recommended.”

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Posted 2 years ago

“Not the first time I've called on GOWs and probably won't be the last. Very professional, efficient and punctual. Wouldn't hesitate to use them again.”

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Posted 2 years ago

“Once again very helpful, appreciate Weonsook's expertise.”

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Posted 2 years ago

“Arrived and at the time I was booked, got my computer all updated and running good, friendly, excellent service!”

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Posted 2 years ago

“Again we are very happy with the very professional service that we received from your Geek Ross. Thank you very much.”

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Posted 2 years ago

“Lafi arrived a bit late due to traffic, it's a horrible day so that was OK I was expecting a bit of delay. He TXT me so I knew where he was and ETA. I had a list for him and he went through everything (AND MORE) for me. He even prompted me to see if I had a GOLD CARD, I do, so got an unexpected discount which was lovely. He is a very nice young man and would love to have him help me in future. All the best Lafi, hope you get a new motorcycle real soon. Ta Peggy PS Just had to share the photo of me and my motorcycle...”

Geeks on Wheels 5 star review on 19th July 2022

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Posted 2 years ago

“Nick understands our needs and provides an excellent service.”

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Posted 2 years ago

“Thanks, Mike, for your help! I nearly had figured it out as I had taken the Ethernet off and put it on again, but not the WiFi, which solved the problem ... And I also want to note that - because I had to wait so long for your service due to someone having to isolate - I went with this Internet connection problem to Advanced Computers at 7 Triton Dr, Rosedale before, who took me for a fool by saying they had reinstalled 'the Internet driver' etc. etc. ...”

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Posted 2 years ago

“On time, professional and know what they do. Straight forward what the problem might be and in time so not too expensive in the end. Thank you”

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Posted 2 years ago

“Excellent resolution.”

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Posted 2 years ago

“Excellent work, very polite and helpful. Tidied up my mac and smart TV in less than An hour. Always great service. Thanks James ✅”

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Posted 2 years ago

“Very prompt service. The Geek representative was a pleasure to deal with.”

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Posted 2 years ago

“I am so grateful for the work that was done by Mike P to set up my new computer. He was very friendly, professional with great product knowledge. I felt very comfortable with his visits. I am so pleased to know that I have ongoing technical support. I would definitely recommend the service from Geeks On Wheels to everyone. They were an absolute pleasure to deal with.”

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Posted 2 years ago

“Fantastic Service Gino is a lovely man and so polite. I have used Geeks many times and found the service to be faultless”

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Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews