Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,549 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,549 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much Lafi for checking & updating my computer. I have used Geeks on Wheels before & the service I’ve received has always been excellent. Lafi was friendly & courteous & I appreciated his help. Many thanks again Lafi.”

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Posted 2 years ago

Thank you again Heather! Lafi is definitely amazing!!! We appreciate your time to write these reviews.

Posted 2 years ago

“Very good service thank you. Laki checked & updated my computer & was very efficient & courteous. I have used Geeks on Wheels before & recommend their service. Thanks again Laki, much appreciated. Heather S”

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Posted 2 years ago

Hi Heather. If you're happy we're happy! Lafi will be thrilled to hear you loved your experience. Thank you for the review!

Posted 2 years ago

“Superb service once again from the fabulous Geeks on Wheels. Vaughan was professional, friendly and helpful.”

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Posted 2 years ago

Thank you! We pride ourselves in superb service and Vaughan does too!

Posted 2 years ago

“I find the work done by ChrisK to be fast and accurate. I have used your service for years and will continue to do so and advise others to do the same.”

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Posted 2 years ago

Thank you Edward! We really appreciate the continued support and we will continue to support you with all your tech troubles!

Posted 2 years ago

“Josh was very patient with us and had a fantastic and friendly manner”

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Posted 2 years ago

Hi there Josh, thank you for the review. Josh is a great technician so we are happy to hear you enjoyed his manner!

Posted 2 years ago

“very good IT technician completed all tasks he was given highly recommend him to my friends I thought I would be entitled to $30 discount as time was 2hours”

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Posted 2 years ago

Thank you Stuart. Looking at your invoice, you got a Gold Card discount, which is actually higher than the $30 discount for the time spent. Sorry for the confusion!

Posted 2 years ago

“We recently had Jarod out to fix some problems on our computer and smart phones. He turned out to be our knight in shining armour, Very amicable and he explained every action in layman's terms. He also tolerated my husband asking stupid questions. Thank you Geeks.”

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Posted 2 years ago

Thank you Jo-Anne! Glad to hear you loved Jarod's amazing service. We make sure everything we explain is in layman's terms because we know that tech jargon is not fun! We look forward to helping you with any future problems.

Posted 2 years ago

“Fabulous service from Justin as usual”

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Posted 2 years ago

Thanks Annamaria, Justin loves to provide amazing service!

Posted 2 years ago

“Very helpful service from Andy, understood my requirements”

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Posted 2 years ago

Thank you Warren! Andy will be delighted to hear

Posted 2 years ago

“Fantastic service. Helped out a couple of computers illiterates”

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Posted 2 years ago

Hi there Marie! Glad to hear we could help. Thank you for the review

Posted 2 years ago

“Excellent service thank you so much”

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Posted 2 years ago

Thank you for the review Andrea!

Posted 2 years ago

“Thank you for sending Chrisk, A very pleasant man and and I am very pleased with his friendliness and skills , I am happy with the results.”

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Posted 2 years ago

Thank you Owen, Chris will be pleased to hear such amazing feedback! Look forward to helping you again.

Posted 2 years ago

“Cannot fault the care and attention, and the time spent trying to retrieve a lost file. That was unsuccessful (not your fault at all) but I had a new EHD fitted which has made me feel significantly more secure. Thank you so much.”

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Posted 2 years ago

Hi Gillian! We're happy that you feel more secure with the new back up drive! It's always good to keep your files safe. Thank you for the review!

Posted 2 years ago

“Reuben was great /so very patient with an old lady.Thankyou”

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Posted 2 years ago

Hi Marilyn, glad to hear you enjoyed having Reuben out to help you! Thank you!

Posted 2 years ago

“John was great - he worked out what my issue was really quickly, and delivered great service. He was friendly and explained things in an easy to understand way.”

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Posted 2 years ago

Thank you Anna! John works hard to make sure he gives a great service every job! Thank you again for the amazing review.

Posted 2 years ago

“The service was very good. JohnR was very knowledgable and a good listener, he was able to address my issues quicly. I would recommend him to others.”

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Posted 2 years ago

Hi there Brenda, thanks for the great review! John will be delighted to hear such positive feedback. We look forward to helping you again!

Posted 2 years ago

“Great fast sane day service delivered to your door.”

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Posted 2 years ago

Hey Corran! Thanks for your amazing review!

Posted 2 years ago

“One of my concerns wasn't remedied but your representative said he would ask around and ring me with a solution”

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Posted 2 years ago

Hi Brent. Thank you for letting us know about this. We set very high standards of customer satisfaction and we’re sorry to hear that this standard has not quite been met in all areas. We have asked your technician to follow up regarding the data recovery on your external drives. You should hear back from him shortly if you haven't already!

Posted 2 years ago

“Chantelle was very helpful”

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Posted 2 years ago

Thank you Khai! Chantelle was very pleased to hear this.

Posted 2 years ago

“Easy, efficient and convenient. Highly recommend.”

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Posted 2 years ago

Thank you Amie! We pride ourselves in good service, so hearing you highly recommend it is amazing!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,549 reviews