Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,555 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,555 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“171858. Michael carried out a system check and cleared up some areas which needed attention, i am very happy with his explanations of the various areas covered in the system check. Thanks for the insite on some of the areas of interest. Regards Ron Paterson There is only one T in Paterson”

Helpful Report

Posted 3 years ago

Hi Ron. We are really grateful for your feedback. It's pleasing to hear were able to help get your system healthy, and able to help you understand it better. Thank you for the feedback!

Posted 3 years ago

“Joseph did a great job setting up my new computer, he was very professional and efficient. He answered any questions I had, would certainly ask for him again.”

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Posted 3 years ago

Hi Stephen. We really appreciate feedback from our customers about their experience. Great to hear your new computer setup went so well. Joseph will be delighted with your feedback. Thank you!

Posted 3 years ago

“Very obliging.”

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Posted 3 years ago

Thanks for the 5-star review!

Posted 3 years ago

“Changing from wireless to fibre and sorting out various other problems. The actual change to fibre will take place next Tuesday and Paul B will attend. I most certainly could not have done the preliminary arrangements, as I am something of a technophobe and was unable to make the corrections that Paul made.”

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Posted 3 years ago

Hi Andrew. Thanks for sharing your experience. Customer satisfaction is a big driver for us. Awesome that we were able to help get you better internet. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Professional and obliging”

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Posted 3 years ago

Hi Jenny. Thanks for the 5-star review!

Posted 3 years ago

“very helpful and happy to explain issues to clarify”

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Posted 3 years ago

Hi Linda. Good to hear you had such a positive experience. Thank you!

Posted 3 years ago

“Great service as always - excellent, efficient, effective!”

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Posted 3 years ago

We’re really pleased you had such a great experience. Thanks!

Posted 3 years ago

“Always so friendly and helpful and understanding! I would not use anyone else! thank you again!”

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Posted 3 years ago

Hi Sam. It’s incredibly satisfying to get such great feedback. Your positive experience reaffirms our focus on customer satisfaction. Thank you for the feedback!

Posted 3 years ago

“A competent person with a pleasant manner, he was patient and clear with explanations.”

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Posted 3 years ago

We’re thrilled to get such positive feedback. Thank you!

Posted 3 years ago

“Donovan H arrived on time and was very friendly and efficient Did the required work quickly Excellent service - highly recommended”

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Posted 3 years ago

It’s great to hear you rate our service so highly. Donavan prides himself on giving our customers a great experience. Thanks for the great review!

Posted 3 years ago

“Weonsuk Lee presented himself as respectful and efficient. He has agreed that he will have to come back and finish this job at 4 p.m. Wednesday 24/11/2021.”

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Posted 3 years ago

Hi Val. We are really grateful for your feedback. We are interested to hear more about your experience after Weoksuk visits you. Hopefully, we can deliver our usual 5-star service. Please feel free to call us on 0800 424 335 and ask to speak to Kevin.

Posted 3 years ago

“Friendly, professional and helpful service. Thank you”

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Posted 3 years ago

It’s incredibly satisfying to get such great feedback. Thank you!

Posted 3 years ago

“Effective professional service provided in a timely manner.”

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Posted 3 years ago

Hi Sue. Thanks for leaving us such a wonderful review.

Posted 3 years ago

“Very high standards of technical knowledge and excellent customer communication and empathy”

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Posted 3 years ago

Hi Robin. We’re really pleased you had such a great experience. Thank you for the feedback!

Posted 3 years ago

“Technician was able to locate problem quickly and rectify. He also checked a number of other things on my PC, suggested improvements and explained what he was doing.”

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Posted 3 years ago

Great to hear you had such a positive experience. We work really hard to offer the BEST customer experience so thank you for your feedback!

Posted 3 years ago

“Excellent chap GinoH of Wellington. Very helpful and sorted the problem quickly. I'm happy to be able to use my computer again and did not have to buy a new one. Well done GinoH. Will call Geeks if I need your services again. Reg”

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Posted 3 years ago

Hi Reg. Thanks for sharing your experience. Awesome that we were able to help with your computer issues. Gino will be delighted with your feedback. We’re looking forward to the next time we can help you.

Posted 3 years ago

“I am very pleased with the professional standard of work carried out for me yesterday - total satisfaction!”

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Posted 3 years ago

Hi Jill. Thank you for the amazing feedback. Satisfied customers mean so much to us!

Posted 3 years ago

“Glen is very good to work with. He explains what he is doing and gives the options when installing programmes. The price is value for money and I will be using Geeks on wheels again”

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Posted 3 years ago

Hi Graham. Thank you for the great review! It’s awesome to be able to help. We pride ourselves on providing a great efficient service. Glen will be thrilled to hear your kind words. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Sorted problem quickly. Thanks Mike.”

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Posted 3 years ago

Hi Jock. Thank you for the great feedback!

Posted 3 years ago

“I had a dying HDD, so purchased a Samsung SSD and GoW transferred my files over. As usual, a job well done and in the time advised.”

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Posted 3 years ago

Hi Hugh. We really appreciate feedback from our customers about their experience. Awesome that we were able to help with your SSD upgrade. Thanks!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,555 reviews