Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very personable, would certainly have Justin again. Send him my best wishes. I was lucky to be given an appointment in a few days. Stephanie”

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Posted 2 years ago

Hi Stephanie. Thanks again for the great review! We are thrilled you loved your experience. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very supportive, nothing was too much trouble, knowledgeable, good personality, would certainly ask for him again.”

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Posted 2 years ago

Good to hear you had such a positive experience, Stephanie. We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 2 years ago

“HarryO, was a very pleasant person to talk to,and explained things clearly. Would have him back anytime, as he was an excellent service person. Thank you .”

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Posted 2 years ago

That is awesome to hear Merilyn! Harry will be really pleased you had such kind words for him, we will be sure to pass these on! We look forward to being able to help you in the future if you ever need us!

Posted 2 years ago

“Rohan was brilliant, made me feel at ease and explained everything so well 5 stars”

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Posted 2 years ago

Thanks Simon! That's great to hear! Thank you for taking the time to leave us a review!

Posted 2 years ago

“excellent technical and personable service”

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Posted 2 years ago

Thanks Tom! We really appreciate the feedback!

Posted 2 years ago

“I am very pleased with Mike's 2 visits so far. He has done such a lot for our computer which was in a complete mess. And has given me already some confidence. I will ask for him again in the near future, just have to sort out very important things for my husband, who was been in Tauranga hospital since Christmas and has to go into total hospital care. You can imagine the heartache and confusion etc. Mike has been and still is a great support for me.”

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Posted 2 years ago

Thanks Doris! Sounds like Mike has gone above and beyond simply fixing your computer issues for you! That's fantastic! We look forward to being able to help again in the future when needed. We hope your husband is okay!

Posted 2 years ago

“Had a call out by Geeks on wheels and Justin was the technician absolutely professional and thorough and totally covered everything off, thoroughly recommend, thanks very much Justin very knowledgeable and happy with the outcome today”

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Posted 2 years ago

Hi Carol! We are thrilled you loved your experience. It’s awesome to be able to help. Justin will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Yuri helped me out quickly and explained everything as he worked. Highly recommended.”

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Posted 2 years ago

Thanks Gary! Yuri will be pleased he was so helpful to you!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thanks Ren!

Posted 2 years ago

“James was most helpful and solved our problems efficiently”

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Posted 2 years ago

Thanks Barbara! We reall appreciate the feedback!

Posted 2 years ago

“Michael was great. Helpful and informative.”

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Posted 2 years ago

Hi Lynda. GREAT feedback and thank you.

Posted 2 years ago

“Weonsuk was amazing. Highly recommend. Friendly, helpful and just a nice guy.”

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Posted 2 years ago

Thanks Trish! Weonsuk will be pleased with your feedback!

Posted 2 years ago

“Callum sorted out all my questions and tidied up my computer for me. Installed my Malware subscription. Thank you. Jeanetteo”

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Posted 2 years ago

That's great to hear! Thanks Jeanetteo! Good to hear you're all protected from Malware and viruses with your new subscription!

Posted 2 years ago

“Excellent cost effective service by an obliging and knowledgeable Geek......Kevin”

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Posted 2 years ago

Thanks Kevin! We really appreciate the great feedback!

Posted 2 years ago

“JP was fantastic - not just technically competent but very friendly and great communicator”

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Posted 2 years ago

That's our JP! Thanks for the awesome feedback Jenni! He will be pleased!

Posted 2 years ago

“I was very pleased with the help I received from the serviceman who solved my computer problems quickly . His advice was very much appreciated as I am a senior and sometimes find information re computors a little hard to grasp' Thank you”

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Posted 2 years ago

Thank you Barbara! We work really hard to be able to explain complex computer concepts in normal English for our customers! It's great to hear we were able to give easily understood advice in your appointment! We look forward to being able to help you again in future.

Posted 2 years ago

“CallumB arrived early, he totally made my day by fixing my laptop issue and I kept saying to him "omg you have no idea" that your guys service is awesome, I didn't have to take it to some place in Wellington or pick it up. I will be totally recommending you guys :) awesome stuff Thanks Heaps :)”

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Posted 2 years ago

Hi Lisa! Thanks for the review! It's really awesome to hear that Callum was able to make such a good impression on your day during his appointment! He will be pleased when we pass this feedback onto him. We look forward to being able to help you again should you need us in the future.

Posted 2 years ago

“My first experience of GOW and I would recommend the service highly. Fred was punctual, efficient, authoritative and consultative. This met my expectations completely. Thank you!”

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Posted 2 years ago

WOW! Awesome feedback and thank you, Alan. Good to hear you had such a positive experience. Fred will be thrilled to hear your kind words. We look forward to the next time we can help you with your technology.

Posted 2 years ago

“Harry was very good and got my laptop going again.”

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Posted 2 years ago

Hi Ruth. It’s awesome to be able to help. Thanks for the 5-star review!

Posted 2 years ago

“He was brilliant - arrived dead on time. Friendly, helpful, personable and got the job done within the first hour. Would high,y recommend. Thank you. This is a very professionally run business.”

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Posted 2 years ago

Hi Jenny. It’s incredibly satisfying to get such great feedback. This review made our day. We pride ourselves on providing a great reliable service. Next time you or anyone you know needs tech help we would be pleased to help. Thank you for your feedback!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews