Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,551 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,551 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding Service going above and beyond. Very grateful for their help.”

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Posted 2 years ago

Thanks heaps for taking the time to leave this awesome review. Thrilled customers make our day!

Posted 2 years ago

“Reuben who came to help me sort my Apple computer problems and laser printer out was excellent in his work. He got everything sorted for me. I was very impressed.”

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Posted 2 years ago

Hi Rosie. If you’re pleased, we’re pleased. Thank you.

Posted 2 years ago

“Michael was a good person to deal with.He really knows his stuff.”

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Posted 2 years ago

Thanks, Chris. We really appreciate feedback from our customers about their experience.

Posted 2 years ago

“Geeks are prompt, direct, friendly, understandable”

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Posted 2 years ago

Hi Fiona. We are really grateful for your feedback.

Posted 2 years ago

“Rohan was a great technician. I was extremely sad to know he was leaving. He knew what he was doing and did a lot to help me with my computer and I-pad. He kept it simple for me to understand as I’m not computer orientated and showed me what to do as he told me to help me understand.”

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Posted 2 years ago

Hi Robyn. Rohan was a fantastic technician and we will also miss him greatly! Your positive experience reaffirms Rohan's and our focus on customer satisfaction. We’re hopeful we can help you again sometime in the future with another one of our fantastic technicians!

Posted 2 years ago

“Rence was great , got to the bottom of issues straight away and sorted them out without delay Will use Geeks On Wheels again”

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Posted 2 years ago

Thanks for leaving us such a wonderful review Dennis! Great to hear Rence was able to help you out with your computer issues! We look forward to seeing you again!

Posted 2 years ago

“Dont contact me ever again You needlessly cost me $152”

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Posted 2 years ago

Hi Roy. We’re sorry you had a poor experience. We have waived your appointment cost as it falls under our No-Work No-Fee Guarantee. We work really hard to offer the best customer experience so while we are obviously disappointed, thank you for your feedback.

Posted 2 years ago

“Very satisfied. All aspects of your service have been excellent. Most grateful for the work done and the advice given.”

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Posted 2 years ago

Thanks John. Thrilled customers make our day! Awesome that we were able to help with your issues and even give advice along the way.

Posted 2 years ago

“Excellent service both online and in person. Extremely helpful staff who are extremely competent and knowledgeable.”

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Posted 2 years ago

Your positive experience reaffirms our focus on customer satisfaction. We do our best!

Posted 2 years ago

“All good, Donnavan was very helpful and got the machine running good again. Cheers.”

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Posted 2 years ago

Thanks Colin! Donavan will be pleased he was able to help you out.

Posted 2 years ago

“amazing , brought us into the modern world”

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Posted 2 years ago

Thanks Elizabeth! Welcome to the modern high-tech world!

Posted 2 years ago

“Justin was great - fixed a variety of internet issues, pleasant and efficient.”

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Posted 2 years ago

Great to hear Jane! Glad to hear that Justin was able to help you out.

Posted 2 years ago

“It is good to have simple instructions. Paul fixed the problem.”

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Posted 2 years ago

Thanks for the review Jos. Paul will be pleased he was able to help you out.

Posted 2 years ago

“Joseph was excellent as before well done with your choice of staff.”

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Posted 2 years ago

Thanks for your review! We really appreciate it.

Posted 2 years ago

“Justin's pleasantly delivered service accomplished what I wished for ! What more can I say ?”

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Posted 2 years ago

That's awesome Peter. Enough said!

Posted 2 years ago

“Callum was so helpful, friendly, obliging and not disparaging! I will certainly use him again as he was very informative and willing to work on a problem until resolved. Thankyou Callum much appreciated. Anne Sinclair”

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Posted 2 years ago

Hi Anne. We really appreciate feedback from our customers about their experience. Callum will be delighted with your feedback. We’re here to help in any way we can.

Posted 2 years ago

“What is there to say? As usual, the service was spot on. Sorted out my wife's laptop and PC, and installed a wifi card in my PC.”

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Posted 2 years ago

Thanks for leaving us such a wonderful review Hugh. It's pleasing to hear we were able to get everything sorted for you. We look forward to being able to help you again in the future.

Posted 2 years ago

“The whole process from booking the appointment to completion of the job was efficient and stress free. Justin was fab, and I’d definitely call them again without hesitation.”

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Posted 2 years ago

Hi Vicki. Good to hear you had such a positive experience. It's great to hear that all the steps along the way to get you all sorted were relaxed and easy. Justin will be pleased he was able to help you out. Thank you again.

Posted 2 years ago

“Fantastic service and expertise from very capable technician - who quickly completed our transfer over to fibre and set up all our devices.”

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Posted 2 years ago

Hi Carol. It’s incredibly satisfying to get such great feedback. It’s awesome to be able to help with your internet connection. Next time you or anyone you know needs tech help we would be pleased to help. Thanks!

Posted 2 years ago

“Punctual, friendly efficient service, with explanations made clearly to a "non-IT" person!”

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Posted 2 years ago

Hi Russell. It’s incredibly satisfying to get such great feedback. We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,551 reviews