Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,460 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful to have such a service done by a well presented young man with wonderful manners. I will use geeks when ever I need help, and can only happen more often as I am heading off into the sunset of my years. Keep up the good service and I will definitely spread to my friends of your great service. Thanks Justin.”

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Posted 2 years ago

Hi Raewyn. Good to hear you had such a positive experience. This review made our day. Be sure your friends let us know you recommended our service so you can get your $20 "recommend a friend" credit for the next time you use us! Thank you again.

Posted 2 years ago

“JP was friendly, professional and efficient. Great job.”

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Posted 2 years ago

It’s great to hear! Thank you for the great review!

Posted 2 years ago

“Donavanh did a good job , saved me buying a new computer”

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Posted 2 years ago

That's awesome to hear Bill! It's great to hear Donavan was able to keep your existing computer running! Next time you or anyone you know needs tech help we would be pleased to help. (even if it is help to get a new computer!)

Posted 2 years ago

“Courteous and efficient from my first introduction as a telephoned Enquiry to the solving of the problem by the very capable technician provided”

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Posted 2 years ago

Thanks for taking the time to leave us a second review! We really loved the Google review aswell!

Posted 2 years ago

“Awesome, Thank You Very Much! AAAAAA!!!!! Highly Recommended to All”

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Posted 2 years ago

Thank you for the AAAAAA review! It's awesome to be able to help!

Posted 2 years ago

“Michael was very helpful and knowledgeable. Provided good advice and service. Thank you.”

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Posted 2 years ago

Hi Jan! We work really hard to offer the BEST customer experience so thank you for your feedback. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Efficient friendly super helpful support - thank you”

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Posted 2 years ago

Thank you. Satisfied customers mean so much to us.

Posted 2 years ago

“Excellent service / efficient - explained in simple terms suitable for our limited computer skill level”

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Posted 2 years ago

Hi Richard. We really appreciate feedback from our customers about their experience. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Fred serviced my computer. Very happy with the outcome. Well worth it.”

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Posted 2 years ago

Hi Chris. Thanks for sharing your experience!

Posted 2 years ago

“Extremely knowlegeable / helpful. Lots of good advice plus fixed my "four" issues. Very pleasant visit.-+”

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Posted 2 years ago

Thanks Clarrie! It’s incredibly satisfying to get great feedback. We’re hopeful we can help you again sometime in the future.

Posted 2 years ago

“Prompt, pleasant, efficient”

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Posted 2 years ago

Thanks for the feedback Cheryl!

Posted 2 years ago

“Excellent service from James. Very thorough and very patient.”

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Posted 2 years ago

Thanks Chris! We really appreciate the feedback!

Posted 2 years ago

“Fred from Geeks on Wheels came to check out and update our computer. He was very friendly, helpful, knowledgeable and professional. I would highly recommend the company at any time. It is wonderful to know that these special IT/computer people are available to help at short notice.”

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Posted 2 years ago

Hi Warwick! Thanks heaps for taking the time to leave this awesome review. Great to hear your appointment went so well. We work really hard to offer the best customer experience so thank you for your feedback. We’re here to help in any way we can.

Posted 2 years ago

“I have already recommended PaulB to several people. I couldn't be happier. He explains everything and shows you how to do things. Best techy ever.”

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Posted 2 years ago

Hi Glenys. That's so awesome that you're letting everyone know how great PaulB and GeeksOnWheels are! Thank you so much for that. He will be so pleased to hear you rate his work so highly. We’re looking forward to the next time we can help you.

Posted 2 years ago

“Very good service, excellent technician and I hope we get him again sometime.”

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Posted 2 years ago

That's great to hear! Thanks James!

Posted 2 years ago

“Justine was incredibly helpful and efficient. My son will be over the moon to have his laptop sorted and I can now be reassured that that my information is stored and backed up. Happily use Justin again or another fromt he team”

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Posted 2 years ago

Thanks for the great feedback! Justin will be pleased that your son is now able to get back to his laptop! Thanks for using our service and we look forward to being able to help you again in the future!

Posted 2 years ago

“Really helpful and great customer service. Would highly recommend to all! Thanks very much for your help :)”

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Posted 2 years ago

Hi Ryan. We really appreciate feedback from our customers about their experience. It’s awesome to be able to help. Thanks for the great review!

Posted 2 years ago

“Excellent service. Very professional.would recommend and use again. Was exactly what I needed. 10/10. Thanks G oW 😊”

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Posted 2 years ago

Hi Helen. It’s great to hear you rate our service so highly. Thanks for the amazing feedback! Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Agreat guy”

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Posted 2 years ago

Thanks Jack.

Posted 2 years ago

“Fantastic service as always. Very prompt and friendly, with excellent communication both before the appointment and during.”

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Posted 2 years ago

AWESOME feedback and thank you! Customer satisfaction is a big driver for us. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,460 reviews