Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,461 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,461 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harry was great! On time, professional and friendly. Thank u”

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Posted 2 years ago

We’ve passed this feedback onto Harry as it’s important he gets recognition for a job well done. Thank you for the feedback!

Posted 2 years ago

“Thank you for the service work carried out on my computer. it was carried out quickly and on time. Thank you.”

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Posted 2 years ago

We work really hard to offer the BEST customer experience so thank you for your feedback!

Posted 2 years ago

“Hi, We had Weonsuk for an hour & he was absolutely excellent. Fixed our problems no hassle. Explained everything very clearly & it was a pleasure to deal with him. Will certainly get him back if need be. Strongly recommended. Malcolm & Anne”

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Posted 2 years ago

Hi Malcolm and Anne. We’re really pleased you had such a great experience. It’s awesome to be able to help. Our technicians really value positive feedback and Weonsuk is no exception, we'll let him know. Next time you or anyone you know needs tech help we would be pleased to help. Thank you!

Posted 2 years ago

“Excellent service and great advice”

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Posted 2 years ago

Thanks, Richard. We try our best!

Posted 2 years ago

“The help I got from Fred was amazing! I have never had tech help this good! He not only located and fixed the main issue but also quickly dealt with a raft of other things that needed attending to that I asked about. Am very grateful. He was punctual, professional, focused and responsive. Very impressive.”

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Posted 2 years ago

Hi Jacquie. It’s incredibly satisfying to get such great feedback! We work really hard to offer the BEST customer experience so thank you for your feedback. Awesome that we were able to help with all your issues. Fred will be delighted with your feedback. Thanks again!

Posted 2 years ago

“Excellent service all problems were addressed and fixed. I am very grateful”

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Posted 2 years ago

Hi Robin. We really appreciate feedback from our customers about their experience. Thank you!

Posted 2 years ago

“Thank you Weonsuk, Not just a computer Geek, a lovely friendly guy. Merry Christmas to you all. Cheers Barbara”

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Posted 2 years ago

Thank you for the great feedback Barbara. Weonsuk will be pleased to hear your kind words. Hope you enjoyed your Christmas!

Posted 2 years ago

“Excellent service from SamR in Chch. He helped us with 2 computers... We offered him a glass of water during his time here as it was a very hot day. He took his mask off to drink (he had 2) and one of them was left here by mistake. He can pick it up from the letterbox at 1 Postbridge Lane- I will leave it there if he has time to pick it up.”

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Posted 2 years ago

Hi Denise. Thank you for your feedback. Great to hear that Sam was able to help with both computers. We have let him know about his face mask. Thanks again!

Posted 2 years ago

“Friendly service”

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Posted 2 years ago

Thanks Robert!

Posted 2 years ago

“Thanks to FredT, excellent service with good manners as a bonus. I appreciated all Fred accomplished in a shortish' space of time. Very well done.🙂🎵 Gwenyth”

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Posted 2 years ago

Hi Gwenyth. It’s incredibly satisfying to get such great feedback. We are thrilled you loved your experience. Our technicians really value positive feedback and Fred is no exception. Thanks for taking the time to leave a wonderful review.

Posted 2 years ago

“Excellent service. Fixed setup problem quickly and efficiently.”

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Posted 2 years ago

We are really grateful for your feedback. Great to hear we were able to solve your issues timeously. Thank you!

Posted 2 years ago

“Harry very efficient No nonsense Arrived on time Would use him again”

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Posted 2 years ago

Hi David. Thank you. Satisfied customers mean so much to us. We’ve passed this feedback onto Harry as it’s important he gets recognition for a job well done.

Posted 2 years ago

“In all of my dealings with Geeks on Wheels whether in person or on the helpline they have always been excellent to deal with.”

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Posted 2 years ago

Thanks for the awesome feedback Bev! Your positive experience reaffirms our focus on customer satisfaction.

Posted 2 years ago

“Rence was completely professional yet friendly and helpful in a relaxed way. Completely happy with his service and would be happy to recommend him at any stage. Excellent experience.”

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Posted 2 years ago

Hi Scott. Thank you. Satisfied customers mean so much to us. Rence will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 2 years ago

“Great service everything well explained”

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Posted 2 years ago

Thanks Graham!

Posted 2 years ago

“The technician was very effective and efficient in providing the required assistance.”

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Posted 2 years ago

Thanks Win! We really love getting great feedback like yours.

Posted 2 years ago

“Thanks Rence, great work and patient attitude.”

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Posted 2 years ago

Thank you for the feedback Maria, Rence will be pleased you enjoyed his appointment with you!

Posted 2 years ago

“Fred was on time and was polite and efficient”

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Posted 2 years ago

Thank you for the feedback Richard

Posted 2 years ago

“Great job and so polite”

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Posted 2 years ago

Thanks Marlene!

Posted 2 years ago

“Delighted with Rohan`s help None Pushy Informative Knew his product Answered any questions we had My wife and I felt extremely confortable with the service we received .”

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Posted 2 years ago

Thanks Owen! Great to hear your appointment with Rohan went well! It’s awesome to be able to help.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,461 reviews